I called multiple times to confirm my insurance and schedule an appointment. My call was answered…read moretwice, I was placed on hold, and then disconnected both times. Other calls were also disconnected. I understand being busy, but this experience was frustrating. The front desk phone service needs improvement.

If you are looking for the best Internist MD and the best staff to take great care of your medical…read moreneeds, look no further. Dr. Houman Kashani is the very best in his field. His knowledge and care is unmatched and will always make sure you feel comfortable and safe with his recommendations. Thank you Dr Kashani and God Bless.

Was very fortunate to stumble upon Dr. McGarrity after previously being assigned to several PCPs by…read moremy HMO who either were no longer in the office they were listed in or even in one case literally deceased. I begged my insurance company to just find me a warm body in a nearby office and they made up for all their past transgressions by assigning Dr. McGarrity as my PCP. At my first appointment Dr. M gave me a tour of her impressive office space and really got to know me as a person before the exam even began. Unlike some of the reviews on here, I have never waited more than 5 minutes to be seen for any of my visits here. I felt very welcomed into her office by both her and all her staff every time. Every interaction I have had with anyone in her office during the initial appointment and subsequent followup visits was professional and friendly. I have received top notch service with a smile and I would recommend Dr. McGarrity to anyone looking for a qualified, experienced and compassionate physician to help you with your health and wellness. She will listen to you and help you figure out what is wrong. Truly a gem!

Please pay attention to the one-star reviews. If I could give zero stars, I would…read more During my first visit, the doctor initially seemed nice. However, once I was brought in, I was instructed to sit next to the front office staff and listen while she called my insurance company as she finished eating. I found this both unusual and uncomfortable. Before being seen, I was asked to walk around the office, which also felt odd. During the examination, she seemed very scattered and distracted. Later, I was billed for a "telephone consultation" that I did not request. The call was initiated by Dr. McGarrity only to inform me of an outstanding balance, no medical advice, treatment, or consultation was provided during that call which she made. I disputed the charge with both the doctor and the collection agency. I made it clear that I had no issue paying the balance for my initial office visit. During my attempt to resolve the billing issue, the doctor told that I could at least pay $10 per month. When I agreed to that, I was then told, "No, I'm just kidding--you need to pay it now." I found this interaction confusing and unprofessional. Ultimately, I paid the balance to avoid additional stress, not because I agreed with the charge. Based on my experience, I strongly encourage prospective patients to carefully review all billing and consider other providers. I will Not be returning.

The services we great and Carina helped me with my antibiotics and injection thank youread more

Did nothing, would not give me my discharge papers. On the digital and physical form. It states-…read morethat if you don't pay- you will go to jail. Wait to the law firm get hold of this...I would give it a zero if I could.

Family & friends recommended me this clinic the staff was pretty helpful with the treatment/…read moreprocess needed although they don't go by appointments just a walk in clinic waiting can get pretty hectic but nothing out of this world will come back again

The quality of care was amazing and the staff were also very friendly and helpful. Especially one…read moreof the nurses called Cassandra was very nice and she answered all questions I had!! Highly recommend this place !!

Good place good service nice doctor made me feel at home really close to my house so that a plus…read moreparking was available

I've never had worse service in my life than with T.H.E…read more Customer service from H3LL! TERRIBLE PHONE SERVICE! Go elsewhere!!! It's IMPOSSIBLE to get a hold of staff or your doctor to fix issues you're having. They messed up my medications for weeks and still haven't fixed it. I've been calling so much to fix the issue with no progress. The front desk people are new hires who don't even know where they are or what's going on and leave you on hold for 15-20 minutes at a time before the line goes dead. It's free so you get what you pay for I suppose...

Please hear this review out…read more They told my husband he and an std. I lost my mind but i know my husband and we work together. The std they says is highly infectious. I test negative. They insist he comes for retesting and he tests negative. They make him test again in 2 weeks. This is not a joke, mixing up samples, telling a faithful man he has an std and "the most contagious" but I don't have it?! This place is mixing samples.

Dr Cory is very rude!! The rest of the staff is pleasant so is really disheartening to have to…read moreexperience energy like that. I had requested to be seen by another doctor at this location and have been accommodated nicely. Make sure you speak up for yourself.. it doesn't matter if we are meeting with the doctors for LESS than 5 mins. That 5 mins shouldn't be filled with sarcasm and insensitive dialogue.

I had a great experience with this medical center. The staff is amazing, professional, and very…read morewelcoming. The service is quick and efficient, and they are always responsive to emails and any concerns I have even if it seems like a silly question to me. I truly appreciate their timely communication and the care they offer!

Dr. Horowitz and his wife Peggy have taken care of my family and several of my close friends for…read morethe past 20+ years. His broad scope of expertise, humanity, tact, and sense of humor have made a lasting positive impact on my life. Like most of his other patients, I can say without hesitation that I consider him and Peggy to be a part of my extended family. I will never forget receiving an unprompted call from Dr. H late in the evening many years ago after they learned of a sudden health crisis that my parent suffered. Thankfully, my parent's crisis eventually resolved; but that brief check-in from Dr. H touched me deeply. I knew that I was not alone and that he genuinely cared. Unheard of in modern medicine, when you call their office after-hours and connect with the emergency line, the phone rings at Dr. H's house. They trust their patients not to abuse that access; but the small number of times that my family needed it, Peggy and Dr. H were on the other end of the line, providing useful information and reassurance, even at 4AM. My experience as a patient of Dr. H's played no small role in my own journey towards becoming a physician. I often find myself trying to recall one of his totally unique and pithy one-liner jokes when I need to break the ice with a new patient. Family practices like this one are virtually impossible to find these days. The world would be a much better place if everyone had a medical team like Dr. Horowitz and Peggy.

All I can say is WOW!! I've never had such amazing service when it comes to doctor visits. From…read morethe first moment of contacting the office, Peggy was soooo nice and sweet. With covid and how things are run differently now, communication is KEY! Peggy sent me all the health forms that needed to be completed in a timely manner via email. She was wonderful at responding to my emails, and she made things so easy! They went out of their way to see me in person in a really short notice as my visit required necessary clearance for my nursing program. They only have certain days for appointments but she made an exception for me as my work schedule conflicted with their in-person office visits. Peggy also sent me my labs on a Saturday as I requested if she could send it to me as soon as they receive it.. they are closed on Saturdays and she did that for me (I am so grateful!). I also want to say that I drove from Monterey Park to Dr. Horowitz's office on a Friday during the time that there is so much traffic (traffic alone in this area if you already know is hideous) but I would do it again! Thank you so much Peggy and Dr. Horowitz!!

If I could give zero stars, I would. The "doctor" wouldn't listen to my girlfriend's symptoms at…read moreall. We don't even know her name. I don't even know if she's a doctor. She prescribed shingles medicine when clearly it was just an allergic reaction. Save your time and find a legit doctor. I'm sure Joseph Park was a great doctor. So sad he passed. Whoever's in his place must be bipolar or not a doctor at all.

If you're feeling sick and you it's too difficult to make an appointment with your PCP, there's no…read moreneed for the ER or even urgent care...just go see Dr. Park. Dr. Park can help you mild/moderate illnesses and any medical issues that aren't too complicated. It's like a quicker version of urgent care. There's no need for an appointment...you'll be in and out in a jiffy. I'm not sure if they take insurance, and I've never even bothered asking because it's only $60 for the visit.