The agency was helpful and prompt in reducing our homeowners insurance. It's a bit of a challenge…read moreto talk to an agent. First you are prescreened by someone without an insurance background. It seems like they are trying to answer questions so they don't have to transfer you to an agent. I had questions about flood insurance which I'm sure thousands of people have in Florida. The agent I was transferred to didn't know anything about it because they were new to Florida. They put me on hold to find out about it and really did answer some of the questions when they came back on the line. I had questions about the FEMA program. It was a wasted call. I expect to talk to a knowledgeable agent who can answer questions.

BE AWARE unless you call and request that your polices be shopped for better pricing they just…read moredon't bother.

For many years I have interacted with Claudette. Claudette…read moreis a a true professional. She is efficient and knowledgeable! Claudette has consistently impressed me for years. Today, at my car dealership was no exception. I was in a crunch as I had forgotten a necessary document. She took care of it in minutes Thank you, once again, Claudette. Ted Todd has an invaluable asset with you on board. Abby Conrad

Tanner got me hooked up with a very competitive rate in one day. Bundling car insurance with…read morehomeowners. He gave me a ballpark quote when I told him what type of car I was looking for and once the car deal was done it was quick and easy! Would definitely recommend them!!

I was dealing with a driver's license suspension. I was falsely accused of driving without…read moreinsurance coverage over a certain period of time. I reached out to Claudete Goldey, for help in providing the documents I needed to show that I did, in fact, have coverage. She was very kind and helpful, and sent me the documents I needed, in a very timely manner. I greatly appreciate her help in this matter.

Just moved to Florida and needed insurance for a used car I bought. This agency was recommended by…read morefamily. Called and got a nice agent named Sophia. She had me fully covered and took care of everything I needed in record time. She was very professional and courteous over the phone. I would recommend this insurance agent to anyone!

I needed some help with Insurance and was given Ann as a good contact to reach out to. She worked…read moreto give me all the information I needed and more. She was very professional, proactive, and helpful throughout the process and an absolutely joy to work with.

From the owner: Our vision is to be the insurance professional you expect in good and bad times. Our goal is to…read morehelp you manage the risk of everyday life. Whether you need to sit face to face, call or click to have a plan to manage everyday life. We are here for Home, Auto and Life insurance or just a visit with a friend. We hope you make our family a part of your family. License #: FL-A048360

I have a few questions on my homeowner's insurance that I didn't understand because our HOA wanted…read moreproof that I had HO3 insurance on our villa and that our villa in Bonita Springs was classified as home and not a condo. I called Mike's office and had the pleasure of speaking to Linda and she spent time with me, going over everything and assuring me that everything was correct on my homeowner's insurance, and I had HO3 coverage as a home and not a condo. She was professional and very friendly taking her time answering any question I had. She is definitely an asset to Mike Arcentales's office.

Our agent, Nick Gaitan, was extremely helpful when relocating here…read more We had a great Allstate agent in Texas and though we would never find anyone as knowledgeable and helpful as he was. We were wrong. Nick really showed us why we stay with Allstate for all of our insurance needs. When ever we had questions about a correspondence from Allstate, Nick is very good at explaining our plan or any changes that will benefit us in term we understand. I very cool and honest guy! Thank you Nick.

Really great place to get insurance! Natalie is awesome, and always very friendly. The other agents…read morethat work there are always very helpful and kind as well. It genuinely feels like they care about providing quality insurance at an affordable price. I'd highly recommend any of my friends or family to get a quote on their home and auto insurance.

Terrible service. Federal employee caused the accident but my insurance never even interviewed…read morethem. They just want your money dont actually do anything for you

I give them no stars.....they are nothing more than thieves. 2 parts to this story. Not only did…read morethey not report to my credit union and include them on the day I started my policy...but only included the date 3 months past...so my credit union added $800 for insurance. Then at the end of the last month of the policy that I had pre paid....they try charging me for an additional month in which I already had coverage from another company.... So then this place try's to collect an additional month after I had a policy with another company and I had informed them that I wasn't renewing my policy...So what do I get now....a knock on my credit for these a$$holes trying to collect on something they didn't have the authorization to charge me for....East Greenwll Insurance Agency can go to hell......would never recommend using them

Have been an East & Greenwell customer since 2014. Have been through 2 hurricanes with them and I…read morecouldn't have expected better support with my claims. You won't find a better insurance agent. Staff is top notch and is always available should you need them.

I have my life insurance policy through her and she explained it to me better than the competition…read more It is an excellent policy! I feel very relaxed to know that if anything happens to me I will be taking care of and so will my children.,

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Fort Myers. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Fort Myers residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Fort Myers today.