Good prices good service. They know what they are doing. Have used them several times.read more

Great and fast tree removal service--they took down six large trees at a fair price. However, they…read moreaccidentally broke my gate, didn't inform me, and then forgot to repair it.

We emphatically recommend Alex's Tree Service, and would give them more stars if Yelp would let us!…read more Based on a neighbor's stellar recommendation, we called LAST NIGHT to schedule someone to come out and look at the 60' rotted tree in my backyard. Thomas arrived at 8:30 THIS MORNING, reviewed the tree, asked about our concerns, was professional, polite, and quoted us a better price than we had from any of four other tree services. We signed the contract with him at 9:00. At 11:30 THIS MORNING, a crew of five arrived and took down that tree like a SWAT team in a movie. It was incredible to watch! By 2:30 TODAY, the tree was down to a flat stump, completely removed, and the whole area was cleared of brush and leaves. Less than 24 hours from our first call to Alex's Tree Service and the tree is gone! When it comes to a tree that could damage your own house or your neighbors', you don't need "good", you need "great". We trusted Alex's Tree Service and we are 100% happy with the results! SL28031

Trees always die after leveraging this service. Absolutely no accountability afterwards.read more

Removed two trees in one hour and left zero debris. Good pricing! I will employ them again!read more

STOP SEARCHING FOR A KNOWLEDGEABLE, VERY PRICE COMPETITIVE , PROFESSIONAL, HONEST, HARDWORKING…read more TREE CUTTING SERVICE --I FOUND THE BEST YOU'll find IN CHARLOTTE AREA!!! ALEX & CARLOS at AXTRACTION are the BEST PEOPLE to know & hire!! Never knew or met them before so I didn't know Tree Contractors were this GREAT!!! I'm retired & on fixed income so I wanted a good deal on 10 Trees to get cut down as they were planted 25 years ago too close to the house. Let me tell you AXTRACTION DOES NOT DISAPPOINT!! They have an EXTREMELY HARD WORKING & PROFESSIONAL TEAM with ALEX & Carlos. No fooling around as everyone knows what needed to be done as a TEAM and it was a delight to watch them do their jobs!!! They were extremely polite & willing to listen and follow through with their hard work ON WHAT I ASKED with absolutely NO HASSEL!! They were so Fantastic to have at my house working I was sad when they finished -- I didn't want them to leave. It was a true pleasure hiring them!!! BELIEVE ME - FIRST TIME I hired them but I'm going to have them do ALL MY TREE work IN THE FUTURE & at my SON'S House too.

I reached out to this company Wednesday the 15th after seeing its reviews on Google. Raheim was…read morequick to respond and was at our house by 6pm to take a look at our needs; two trees in the front needing trimmed and multiple trees in the backyard, including one that had multiple branches hanging over our sunroom. He said he could call his crew in and start right away. We were hesitant since it was late but Raheim was adamant he and his team could get it done. He started on our front trees while he waited for the crew. By the time they got here it was getting dark. I again expressed concern to Raheim and he again insisted they could get it all done before it got dark. By the time they finished the front and went to the back, it was difficult to see. I again suggested we reschedule to finish as what needed done was close to our house and shed and I worried something would get damaged. Raheim said no they would finish it and asked me if I had a spotlight. A spotlight. I looked over and noticed one area was VERY bare; the crew had cut down a tree Raheim and I agreed would stay. I was upset and insisted they stop since they couldn't see and to come back Friday the 19th to finish the job. Raheim said he would replace the tree and sent us information of where to select the item Raheim was supposed to pick up our replacement tree he agreed to buy Thursday. Friday, he says he will be there by 9:30am. 8:55am he asks if we had picked out our tree then recommended not planting it until a month later (see photos) I was working from home but went out to meet the crew at 9:45am and make sure they knew what needed to be cleared out. They were not clear on what all needed to go. Raheim showed up around 10:30am, informed me if I wanted my back sunroom roof completely clear of tree limbs that we would need to pay more. I was told clearing the limbs showed more limbs higher up and that would cost more. As the professional, I would have expected him to bring this to my attention prior to agreeing to clear our sunroom. Raheim said he was going up front for a smoke...and I never saw him again. I was stuck trying to work while supervising his team to make sure the job was done. To top things off, when his crew finished, I thanked them and asked if Raheim would be coming back for payment. They called him, he called me and said he'd be back "later in the evening" to pick up the check. He showed up at 2pm looking for the check (see photos). I really enjoyed meeting Raheim and his energy and know-how was very marketable. However, that is where the professionalism ended.

I have used Rahiem and his crews for many years and have spent MANY THOUSANDS of dollars on many…read moreprojects. all were good until last year when his crew worked on a fence in my backyard and it was agreed that some pea gravel would be put down, didnt happen, this year his crew worked on a fence extension to my chainlink fence so the neighbors dogs could not jump over, his crew did a crappy job, did not do what they said they would, used nails instead of screws, the posts suck and are not cemented correctly and will move, some of the boards are already cracked, and then he ghosted me for almost 3 weeks. one of his mexican crew came a week later, and I threw him off my yard, and fired them both. get EVERYTHING in writing, and he will probably still find a cheap way to get around what he said he would do! he is not a man of his word which he claims he is. good luck

This team came out and started/completed tree removal the same day we called them for an estimate!…read moreOn time, and thorough. Super quick communication and fair on price too. After we had three trees removed, some of their stumps were supposed to be ground down below ground-level but weren't. When we noticed, we called Hernandez Bros to report the issue and they promptly came back to make it right. We would recommend them!

They were amazing from start to finish! On time? Communication was excellent! I even had a couple…read moreof other small trees I wanted to get done. We came up with a deal and it was completed. Cleanup was great! We will definitely be calling them again for the big huge tree in the front! You will not be disappointed!

They were very prompt and efficient, and did an excellent job. They were very skilled and pleasant…read moreto work with.

We needed a tree trimmed over our house. The crew came out next day to give a quote, then the…read morefollowing day to do the work. They are extremely professional and did the job properly and took their time to ensure it was done right. We're lining them up for more work now.

I contacted AAA Tree Experts through Yelp's "request a quote" option and had a response from…read moreHeather within the Yelp app within 2 hours. She got a bit of information from me regarding the project, then passed along Greg's contact information and told me I'd be hearing from him that same day. Greg called shortly after, then we set an appointment that worked well for my schedule 2 days later. He even took care to mention the forecast to be sure I'd be alright meeting on a rainy day if needed. On the day of our appointment, I requested that he let me know when he was on his way, and he did so. Greg showed up on time, was very friendly, and gave me an in depth opinion on the health of the tree in question. He seemed very honest and trustworthy, and took time to explain any potential risks and what to look for on the tree in the future if it's health starts to change. He also provided me with a few ballpark quotes if I ever did choose to remove it. I will absolutely be calling AAA Tree Services if I need any other tree needs met. Wonderful experience and employees!

AAA was great to work with - even after the latest hurricane, they were responsive and friendly…read more I had a 100' oak tree down in my yard that needed to be cut up and removed. They had the best price out of 3 estimates I received, scheduled me promptly and did a fantastic job. They had to navigate my narrow driveway, cut some extra that we were not charged for, and cleaned up very nicely. Highly recommend!

I was extremely disappointed with my experience with Tree Masters -- and I was not even their…read morecustomer. Tree Masters was hired to perform tree work at the property behind my home. Their crew entered my fenced backyard without my permission. My 80-year-old mother happened to be at my home and was apparently told what they were doing, but she is not the homeowner and I was never contacted or asked for permission to access my property. When I returned home, I found that my fence had been taken apart and was not properly secured afterward, with a panel missing. At least two of my outdoor lanterns were broken and piled off to the side, my hammock had been tossed aside, landscaping material I had intentionally placed for weed suppression had been removed, and hydrangeas I had planted had been trampled and were no longer apparent. I contacted Tree Masters and arranged to meet with them at my home to discuss the damage and give them an opportunity to make things right. They arrived approximately 45 minutes late to the scheduled meeting. What happened next was particularly concerning. During the meeting, Spencer introduced Chris to me as the homeowner of the property where Tree Masters had been working. I subsequently confirmed that Chris is **not** the homeowner. I went into the meeting hoping for a straightforward conversation: acknowledge what happened, repair the fence, address the damaged items and landscaping, and move forward as neighbors and professionals. Instead, I left the meeting with even greater concerns about how the situation was handled. Accidents can happen during tree work. What I find unacceptable is entering someone's fenced property without the homeowner's permission, leaving that property damaged and disturbed, and then handling the resulting concerns in this manner. Based on my personal experience, I cannot recommend Tree Masters. If their work on your property may require access to a neighbor's yard, I strongly suggest making sure that permission is obtained directly from that property owner beforehand.

Tree Masters are exactly what their name suggests. We've been told by one of the most respected…read morearborists in Charlotte that our Live Oak is the second largest in Chatlotte. It is spectacular & irreplaceable. I'm so glad we had Tree Masters do necessary de-limping & trimming. They are incredible. State-of-the-art equipment, knowledgeable team, & exceptional cleanup. I highly recommend them.