Initially Orlando was proactive to get the job, showed up quickly and gave a good assessment. The scope was to install artificial Turf and back yard in- ground lights. Asked for a down payment... And this is where the problem begun. They showed up 2 weeks later, with multiple excuses. Once the job started, it took them over 15 days to finish it. Our backyard is small, so no excuse there. They had to come back several times to fix their faulty practices. 5 days after the Turf installation an area was full of weeds that grew through the turf, because they didn't properly clean the ground before the installation...then came with Weed Killer ( a dangerous chemical we always avoid using) and applied it on the turf. We had to keep our dogs off the backyard for 2 days. Also, while stapling the turf during installation, they perforated the sprinkler pipe ( capped off, but it does have water) , and next morning we had a small geiser. They also clipped with the staples a power cable of the lights they had just installed. Small short circuit messed up the new lights. Total job took over two months, though there are still some things pending since the lights are still not fully working ( some do, some don't)... But Orlando stopped responding calls or texts... So much for the warranty he loudly offered in the beginning. read more

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A harsh lesson as a homeowner is that the cheapest quote is not the best quote. I was originally working with a sales representative that was very nice, Orlando's son in law. I found them on thumbtack. He gave me a competitive quote with lifelong warranty (a huge selling point for me). It took many, many follow ups to get the job done. At one point, we had a team come out and rip up all the existing grass and then didn't return for 10 days. Our end result was pretty nice and I was content with it, so I wasn't going to complain about the large lag times and lack of communication. A few months later, we tried to rescue a street dog who dug up our turf in the corner of the yard. I asked the sales rep for a quote for repair. He mentioned he no longer works at the company but would get someone to call me. It's been 6 weeks and I've tried in every avenue to schedule with Orlando. The only time I've gotten a response was to let me know this wasn't a warranty covered repair- but he scheduled me for a quote at 8:30am Friday. The day of, no one showed up or called. I called/texted with no response. I've asked to reschedule with no response. I can't stress enough how much I recommend doing business with anyone else. It's a lot of money and you will likely need follow up work as life happens. Orlando will not help you. read more

1 Star -- Extremely Disappointing Experience I paid Turf Source HTX LLC $6,846.83 upfront for an outdoor kitchen project on September 11, 2026. I was told the project would take approximately 1-1.5 weeks and be completed by September 23. That deadline came and went, and the project is still unfinished. After delays, two workers showed up on September 16 to measure and obtain lumber. A worker returned on September 22 to install backing board, which took approximately two hours. After that, progress was practically nonexistent. I had to contact Orlando myself to get anyone to show up, and attempts to get updates by phone and text were often unanswered. The company subsequently missed another completion timeframe of October 3-4. An expected visit on September 30 never happened, and when someone finally showed up on October 1, it was only to show samples. I still had no clear answer about the granite or when the remaining items would be delivered and installed. The biggest issue is not just the delays. It's the lack of communication, minimal progress, and having to repeatedly chase the contractor after paying thousands of dollars upfront. I eventually decided I no longer wanted them to continue the project and requested a refund for the unfinished work. The office manager later proposed providing equipment up to the amount paid, but I was still waiting for an itemized breakdown. Based on my experience, I would not recommend paying this company in full upfront. Make sure everything is documented in writing, including completion dates, material costs, and refund terms. I expected professional communication and a completed project--not weeks of delays and uncertainty. read more

Very disappointed with Turf Course. Visible seams and weeds growing through the turf remain unresolved despite promised warranty repairs. Multiple missed appointments and unanswered calls and messages. I paid in full and expected better workmanship and follow-through. I would not recommend. 0 stars. read more

Before I start this review I want to make it known that a slew of bad reviews have come in over the past few weeks on yelp for Turf Source which has caused the name of the business on yelp to be changed to Landscape Pro. Along with the contact, address, and website details. My review on Google was scrubbed even after meeting the review policies which is why you only see 5 star reviews on that site. Just hoping these reviews stick on yelp and that no one goes through the pain and frustration that we have experienced with Turf Source HTX LLC. TLDR: We hired Turf Source HTX LLC and owner Orlando in March 2026 for an outdoor living project. What started as a landscape job turned into a full outdoor patio/kitchen and home siding project. The landscape portion eventually was removed due to no communication or updates after they started the prep work which left our backyard a complete mud pit for 1.5 months before hiring someone else. More than $11,000 of what we paid went to items that have never been delivered or installed: the outdoor kitchen appliances, the granite countertop, a replacement window and the custom kitchen finish work. There's about $1,300 in damage his workers did to our home, or services we had to do ourselves, which he said he would fix and never has. He told us the appliances were ordered in April. In mid September he told us they'd be delivered "next day". Nothing came, and we haven't heard from him since. From late May to mid-September he made at least 27 promises of work or delivery that didn't happen, including at least 9 times when no one showed up at all. The full story: This started as a landscaping and backyard turf quote. While we walked the property with Orlando, we mentioned that our siding was in bad shape. He told us he also does siding and owns a construction company called Construction Source HTX LLC. By the end, the job was a full outdoor home project: landscaping and turf, siding on the whole house, a concrete pad with a patio cover attached to the house, exterior paint, patio tile and an outdoor kitchen. Several of the change orders were initiated by him, not us. Nearly every time he came out, he tried to sell us more work. Today the siding, paint, concrete and most of the patio cover are finished. Still open: the kitchen appliances, granite, the replacement window, the kitchen finish work, and repairs for the damage his crews caused. We paid for every one of those items months ago. At the start, Orlando was very responsive. Once the patio went up, that changed, and we ended up acting as our own project managers to protect our investment. Days 1-40: Getting started. Siding removal started right away after giving him $15k . Work then paused while we arranged financing for the larger scope, and it picked back up in mid-April. Spring rain caused real delays. Even so, he kept giving us new dates and then missing them. Around day 45: Appliances "ordered." We paid in full for the outdoor kitchen appliances. We still don't have them. We asked for a receipt or any proof they had been bought. We asked if we could pick them up ourselves. We never got either. Days 67-96+: Siding and patio roof. The concrete pad was poured around day 67, and the patio cover went up in late May. The siding was "finishing this week" for weeks and wasn't done until around day 96. During the siding work, nails were driven through our interior sheetrock and into our master shower tile. Paint was sprayed onto the garage hardware, and our security camera ethernet cables were damaged, so I had to cut and splice them myself. The patio roof decking sat for about a week with no weather barrier while storms came through. After one roofer no-show after another, water got through the patio beam and behind our new siding. The shingles didn't go on until more than 45 days later. The whole time, a trash pile sat in our driveway. Getting a dumpster delivered took multiple requests. Once it finally came, no one would load it, so I started hauling debris to it myself. Around day 126: We dropped the landscaping and turf. He wouldn't give us a turf start date. That's coming from the owner of Turf Source. We pulled all of the landscaping and turf work from him and hired someone else. Days 126-200: Promises and silence. The kitchen crew was always starting "tomorrow" or "Monday," and they never came. He once went almost a month without texting us. In mid-September I called him over and over until he finally picked up, and suddenly the appliances were coming "tomorrow." They never arrived, and we haven't heard from him since. Where it stands (day 218). No one has been to our house in over a month. The appliances, granite, window and kitchen finish work are all paid for and still missing. I have had to pull out a separate personal loan to start finishing out this work since he has yet to provide a revised invoice or refund for the unfinished work. Even if you think the work is done right, you won't see them again. read more

If it was possible to leave zero stars, I would. After installation there were a few spots where the turf was not secured very well around the border of the yard. We contacted Jose and Orlando about the issue and scheduled an appointment. Long story short they no showed the appointment and now have gone radio silent, ignoring phone calls/texts. Avoid this company like the plague. read more

DO NOT use this company. We agreed to a price and a start date that was 12 days out. I was told to give a $1200.00 deposit so they could order material. I sent texts to them 2 days before the project was due to start. No response. Sent another text the morning before we were due to start and again no response. I finally sent them another message and said to cancel the job and return my deposit, no response again. Then the day of I had to call Orlando from a different number and request my deposit back. He dodged the request and then tried to text me and say workers would be here Friday. I again said no, and that I wanted my deposit back. I have sent a request again that was ignored and I still do not have my $1200.00 deposit back. Nothing but excuses and lack of communication. read more

Started out a bit rocky due to the weather. Once the weather allowed the job was done great. Orlando and his crew did an outstanding job on my backyard. It looks fantastic and exceeded my expectations. I would highly recommend their services. read more

Horrible experience! They were low bid for large job weeks ago--but it seems too much trouble for them to finish it and they have 1,000 excuses. We should have paid more for a better company. read more