It's 8:35 pm and we are from out of town and our ac went out on our truck on a very hot day. We…read morewent to auto zone to get them to run a check real quick. Asked if someone could check it and were told, "Not this time of night." So we took our business down the road to O'Reillys, where the nice young gentleman quickly came out to checked our vehicle and helped us. We should've known better and just gone to O'Reillys in the first place. I wouldn't even give Auto Zone a star if I didn't have to.

Close to the house with friendly staff. They had the parts I needed and I was out in a couple of…read moreminutes. It was like a NASCAR pit stop. I was back home I'm no time and had my car back in service thanks to O'Reilly. I'm glad to have a good part store so conveniently located.

They did an amazing job repairing the front end of my car. A pickup truck turned in front of me and…read moreran over my front end. After Yokem repaired my car you could not tell it was ever run over. I highly recommend Yokem Toyota for your collision repairs!!!

The most courteous staff in Shreveport and Bossier. They gave me top dollar for my trade and even…read morebrought my new car to me. Now that's customer service!

Bought a used car, paid pandemic prices. The next Saturday morning had to take it in to Nick for…read morerepair. Manager Kevin gave me no loner, took 4 days to fix.

Wonderful experience purchasing our XC90 at this dealership. Our initial contact with the…read moresalesperson was very professional. DJ, the manager, took over for the negotiations and did everything he could to ensure we were satisfied with our purchase. We signed a lease for a smaller vehicle and experienced some "buyer's remorse" once we realized it was too compact for our needs. We came back the next morning and DJ expressed how his greatest aim was our satisfaction. He proceeded to do away with our initial agreement, hand us the keys to a larger vehicle, and let us take it for the weekend to test drive it. We were extremely satisfied once we made our decision to purchase that one and DJ gave us a great price for it. I have leased many vehicles in my lifetime and this experience has by far been the most pleasant one. Highly recommend Holmes Volvo!

Took my Mercedes Sprinter Leisure Travel Van for service. I had called before to verify that they…read morecould accommodate it since it was much larger at 25' long and 11' wide. I got well taken care of...even drove it over from Texas because I had gotten a recommendation that they were helpful.

I left the same review concerning Land Rover Shreveport since both of these were bought out by…read moreGroup 1. I wouldn't advise anyone to go to a Group 1 dealer due to their lack of integrity and refusal to refund remaining extended warranty/gap contracts from a vehicle that I originally purchased from them. This is a standard request and nearly 5 months later, many calls and over 20 emails from me...no resolution at all. Save yourself some time and frustration and purchase your Mercedes elsewhere. Too bad zero stars isn't an option...

They have been pretty good to me as a customer. Helpful staff, down to earth. They have a nice…read moreshowroom and I spotted some pretty good deals.

Came here on Saturday January 4 2020 . Test drive 2016 truck .then sat down with the car sale man …read more One the Sale man saying no negotiation can be made on any Vehicles advertise in the internet. Then as we are talking with pulling paperwork and stuff with all times spend !!! Come to find out the TRUCK IS ALREADY SOLD!!! and someone is on their way to pick it up !!! Really!!! Manager on duty m of this places have the nerves to say he have over 40 cars to keep up !!! If you can't handle it then you don't need to be working there !!! Poor management... very disappointed

Had a small leak on my brake system they work me in and done the repair in a short time Even though…read moreI didn't have a appointment I live a 100 miles from the dealership so it save me a trip back up there plus got my brake issue repair Yes

Look I'm not gonna knock on the cars because I love my jeep. My issue is with the warranty…read moredepartment. Long story short I bought my Jeep from them a while ago and I purchased what I thought was a bumper to bumper 100K mile warranty... I turned my jeep in for over heating issues with the engine and then got billed more than my deductible and I raised a stink about it there and they came down. Now I moved to another state and the same damn problem happed again. Thankfully the dealership here is spot on and don't play now BS. But here again I'm covering a cost for a hose assembly that your warranty won't cover... bottom line if your gonna sell your customers an extended warranty and sell it as a bumper to bumper it better be just that... buyers beware...

I had some very old windshield wipers that a friend had replaced for me years ago in college that…read morefinally died. One flew off of my passenger side during a rainy weekend! I came here to get it fixed with my one windshield wiper left. They were so helpful. I walked in and just gave my car make and model and Mr. Ivory behind the counter found me some good wipers that wouldn't break the bank and he came out and replaced them for me! He was so helpful and I really appreciated it especially because it was cold and windy outside, and there was more rain coming! Everybody was so nice and the whole experience only took five minutes. Great place and great people!

In many ways comparable to the Advanced Auto Parts across the street, but maybe a little cleaner…read more I found what I needed and explored for a little while and had no complaints. Apparently the employees are former military (which is a small plus in my book) and were nice enough guys.

Very unpleasant experience. Not only was I pressured into something I honestly didn't want, after…read morethe work was completed the owner RUSS WALKER started harassing me and treating me as if I was a prostitute and a hooker.

From the owner: Saturday: By appointment only Sunday: Closedread more

They were very fast and efficient throughout my whole service! Super friendly and it was so fun to…read morewatch all of them work as a team. I've been going here for years for my oil change and they never disappoint. They're very knowledgeable and will answer any questions that you have.

Drove an hour to1205 E Bert Kouns in Shreveport, La. to get a Fuel System Cleaning performed on my…read moretruck. I was denied this service. The rude a** manager, Robert, stated that they did not offer this service and yelled at one employee who was trying to assist me. I was just at this location the day before getting an oil change and was offered this service on another vehicle I own. I took the time to look up services they perform and indeed they do offer such services. How can we as consumers patronize such a business? Never again Robert. You are a piece of sh** as a manager. I have my printed receipt showing no services performed including not checking air pressure in my tires. (There is no negative star to click)

Reasonable prices and even has a mobile service! Also has an after hours emergency number I was…read moreable to get in touch with to fix my flat.

From the owner: We offer emergency services after hours and provide in-house towing. Also, we have A/C service,…read morediagnostic machines to troubleshoot codes and mobile service for a small fee.