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    Autozone

    3.5 (8 reviews)
    Closed 7:30 am - 9:00 pm

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    O'reilly Auto Parts

    O'reilly Auto Parts

    (2 reviews)

    I would like to give a pat on the back to a new employee. His name is Lenin Quintana. He told me…read morehes only been working two weeks. He was extremely helpful to me and my auto parts needs. I purchased the fuel pump and strainer listed for my car from James Bamburg. It required splicing in a new pigtail and that was more complicated than I cared to do. I picked everything up from the benton rd store. I unfortunately had to return the pump because of the pigtail thing. Lenin looked at the old fuel pump (original toyota part) and cross referenced that factory part number and told me he found the part at autozone. I promptly said no. He showed me the spade terminals in the picture as compared to the one off my car. I asked him to please contact oreillys across the street to see if they had it in stock. They did so I purchased it there since the one you could get would have to come from longview and would not be there till 3pm today. I really appreciate Lenin going above and beyond in helping me get the correct part as my car was in pieces in my front yard. For a new employee he is doing very well in customer service. I called and thanked him today and said Ill be a return customer. Little did I know it would be today. 5-6 I needed a couple of parts for my lawnmower and oil & filter for my car. I appreciate all the help getting my car back on the road. Thank you, Marsha McDougal

    This is a very good auto parts and more store. Helen is just the greatest and very knowledgeable…read more. This is my new place.

    Pep Boys - They told me 4:15-4:30 and they're pulling me in at 3:15 so- yay

    Pep Boys

    (27 reviews)

    I have used them twice and both times they had my vehicles ready the next day. Great experience…read more Miss. Tilly is very knowledgeable and good at her job. The manager Jacob was really great too. I will use them again. They do a great job.

    Stars - Pep Boys, Bossier City…read more I brought my Honda Accord in for a wheel alignment and tire rotation if needed due to the car pulling to the right. The alignment itself was completed properly, and the first technician did his job well. However, after my car had already been removed from the garage and the technician went to lunch, things became uncomfortable and concerning. I was then asked if I wanted a tire rotation for an additional $10, even though I had already said "if needed." I agreed, trusting their judgment. At that point, only two employees were present--one at the desk and one in the shop. My vehicle was brought back into the garage. While I was watching through the courtesy window, a technician raised a large toolbox lid directly in front of my face, completely blocking my view, and never returned to that toolbox. I found this behavior rude and unnecessary. When I mentioned it to the desk associate, my concern was dismissed. Afterward, while paying, I was told my hub bearings were failing and was handed a quote for over $1,000, with pressure to have it done immediately. Given the timing, lack of transparency, and unprofessional behavior after my original service was already completed, the situation felt fishy and left me uncomfortable and distrustful. The alignment itself was fine, but the events that followed made me feel taken advantage of. I will not be returning.

    Louisiana Truck Outfitters

    Louisiana Truck Outfitters

    (14 reviews)

    Not lie and know what you're doing. If ya didn't fix the issue then at least admit to it. Or find…read moreout why it didn't get fixed, or if you could fix it. Nope said one thing took my money and no return calls nothing. Told I needed new seal for my shell, they put it on but didn't test if it worked for the leak I had. I'm down the road it's raining my truck inside bed is just drenched. I call no calls back they pawned me off someone else. I offered to split the bill. No call back nothing. Turns out what was leaking was the window seal. I bought silicone and sealed them and no issues. Not to say I didn't need new seal for shell but they didn't fix what I came in for! They saw away to make $200. and didn't care if they fixed the issue. They didn't test the shell with water to see if that was the issue. They didn't help they just took the money like thief's.

    I could not comment on my early post that LTO responded to. after driving my truck for two weeks…read morethat LTO worked on. my truck was shaking like crazy . After having a bad experience with LTO I took It to a new different business. LTO did not install my spacer properly. they did not clean my wheel properly to install . so now these people have lied about price , fixed absolutely nothing , and obviously don't know what they're doing. will update on this ends . time will tell. but now have had to get somebody else fix their mistake and that took more money . again don't use these ppl they will screw you over and try and make you look like your the bad guy. if only they were as knowledgeable at swindle ppl as they were at working on trucks maybe I wouldn't be in this problem .

    Autozone - autopartssupplies - Updated May 2026

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