Roman is a king!!! everyone there is super nice and wanting to help you fix your car the best they…read morecan!! would've been stranded on the side of the road without their help, like completely ABOVE AND BEYOND at this place

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I would like to give a pat on the back to a new employee. His name is Lenin Quintana. He told me…read morehes only been working two weeks. He was extremely helpful to me and my auto parts needs. I purchased the fuel pump and strainer listed for my car from James Bamburg. It required splicing in a new pigtail and that was more complicated than I cared to do. I picked everything up from the benton rd store. I unfortunately had to return the pump because of the pigtail thing. Lenin looked at the old fuel pump (original toyota part) and cross referenced that factory part number and told me he found the part at autozone. I promptly said no. He showed me the spade terminals in the picture as compared to the one off my car. I asked him to please contact oreillys across the street to see if they had it in stock. They did so I purchased it there since the one you could get would have to come from longview and would not be there till 3pm today. I really appreciate Lenin going above and beyond in helping me get the correct part as my car was in pieces in my front yard. For a new employee he is doing very well in customer service. I called and thanked him today and said Ill be a return customer. Little did I know it would be today. 5-6 I needed a couple of parts for my lawnmower and oil & filter for my car. I appreciate all the help getting my car back on the road. Thank you, Marsha McDougal

This is a very good auto parts and more store. Helen is just the greatest and very knowledgeable…read more. This is my new place.

I had a great experience at AutoZone #01333 in Bossier City. Sales Associate, Mr. Aaron P provided…read moreexcellent customer service. He helped me find a product that I was looking for which I thought was originally out of stock. I purchased a lot of merchandise, and he kindly helped take some of my bags to my vehicle. Mr. Aaron went above and beyond to make my shopping experience great!

He did not show me the product hims or point me to the product. He only pulled it up on a computer,…read moredidn't have much knowledge of it.

My company in Minden La needed a part for our forklift and the store manager Billy Powell went out…read moreof his way to make sure we got it the day we called...he even showed up after his work hours were over and showed us how to properly install it. Thanks to Billy we are back up and rolling again.

Toni was great! I called about wipers for my vehicle. She had them ready when I arrived and…read moreinstalled them promptly. Unfortunately, the computer had the wrong ones listed for my car. Toni noticed that instantly and returned with others that fit after a small price difference - in my favor! Total time: less than ten minutes.

The service was top notch. Had a flat and was able to make it on donut tire. The tire wasn't…read morepatchable so we got the tire replaced. Awesome service.

8/14/2026 I had service done to my 2008 Lincoln Navigator. I had the main heater hose and smaller…read moreheater hose replaced. Parts and labor close to $3000. Before the work was completed I specifically reminded the service manager Jacob that my vehicle requires Motorcraft Gold Premium Concentrate. 3 gallons of Motorcraft Gold, and 3 gallon of distilled water. It's never recommended to use tap water because of the minerals, overtime minerals will clog the radiator. Jacob told me he put green coolant to test the leak before the repairs. I told Jacob that's cross contamination mixing green with gold coolant. When the repairs were done I pick up my vehicle on 8/14/2026 then over the weekend I happen to check my coolant reservoir. It was top off with green coolant, that was all you could see in the reservoir. The following Monday, I called Jacob, and requested he corrected his mistake. He didn't see the harm he done, the next day 8/18/2026 I returned my vehicle to have the contaminated coolant flushed out. After complaining to corporate about Jacob's mistake and the inconvenience using Lyft. Corporate told me that I would be reimbursed for the out of pocket expenses using Lyft. It took them 3 days to flush my coolant, they told me my truck was ready around noon. I informed them I'll pick it up after work. Around 8:30 pm I arrived at Pepboys, and noticed I didn't see my truck. The Lyft driver took a call for another rider and I was left stranded after seeing they locked my truck back in their own shop. I had to wait on another Lyft ride to get home. The following morning before work I took another Lyft to picked up my vehicle. I never received reimbursement for my inconvenience using Lyft. 1-800-737-2697 is only a call center. All of the complaints I made about Jacob there were no escalation. They forwarded all of my complaints to the main one I was complaining about Jacob. Then the audacity of Jacob confronting me about the complaints I made of him just very unprofessional.

Just want to share our experience with Kittler's / AMS…read more We took in small chambered heads to be ported and polished and got large chambered heads back. When confronted Kittler insist these are better and refused to give my original heads back. Also paid for piston rings to be file fitted but when my wife picked them up and brought them home I found that the box was still sealed in original packing. I would strongly recommend anyone to go elsewhere. It says I have to leave a star to leave my review, but they deserve no stars only thumbs down!

Have had numerous blocks and heads reworked here, with little concerns. Once I was given the wrong…read moresize pistons for my stroked 454 CID bore, however a prompt replacement set was supplied and the final assembly moved on. I find the staff (Raymond) to be trustworthy and extremely knowledgeable. Mistakes are made, unfortunately they happen to all businesses, the discovery, full acceptance and a quick remediation plan to overcome the discrepancy is more important to me

The last bed liner I had them do had runs, sprayed over light switch and tie downs instead of…read moreremoving. Not a professional job. Will not use again.

Not lie and know what you're doing. If ya didn't fix the issue then at least admit to it. Or find…read moreout why it didn't get fixed, or if you could fix it. Nope said one thing took my money and no return calls nothing. Told I needed new seal for my shell, they put it on but didn't test if it worked for the leak I had. I'm down the road it's raining my truck inside bed is just drenched. I call no calls back they pawned me off someone else. I offered to split the bill. No call back nothing. Turns out what was leaking was the window seal. I bought silicone and sealed them and no issues. Not to say I didn't need new seal for shell but they didn't fix what I came in for! They saw away to make $200. and didn't care if they fixed the issue. They didn't test the shell with water to see if that was the issue. They didn't help they just took the money like thief's.

Had to go behind a different mechanic and fixed what someone else messed up. 100% and honest!!!read more