1. Land Rover

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    Cerritos, CA

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    Land Rover

    3.6 (190 reviews)
    Open • 10:00 am - 9:00 pm

    Services - Land Rover

    Routine automotive maintenance

    Land Rover Photos

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    Reviews With Photos

    Gwendolyn R.

    Love my beautiful new red baby ! APR below .9 if you can believe that ! Special thanks to Oscar letting me have it before anyone else , and prashant for signing me off on the documents ! Lovely dealership ! Lovely people ! Lovely luxury vehicles !!!! Thank you jag Cerritos !!!

    Headlight Bulb, Burnt Connection Wire.
    Cornelius W.

    In Jan 2023 My Discovery Sport 2018 front right headlight went out. I had to have headlight and broken opf connector "which is the cord connected to the headlight" replaced for $2150.72. November 2024 I was made aware that my front right headlight was out AGAIN! This is way too soon for that so I took a look and it looks like the connector piece that was supposed to be replaced was not installed correctly for it to go out this soon. I need this issue resolved or I'll simply have to contact corporate directly.

    My new ride. 2023 Velar
    Katrina T.

    Under new management!! I promise you they are excellent and they actually care. Shawn the GM and Mark the used car manager put their best foot forward in making me happy with my trade! I highly recommend giving them a call or visit this location for your very own experience. You will not regret it. Hazel was my sales representative and Anna the finance manager, both ladies were very patient kind and knowledgeable of the vehicles and options making this a smooth process. Better yet, this was wrapped up quickly and I left smiling and satisfied with my purchase. Hats off to the new and improved Cerritos Land Rover for a job well done.

    One of the many dashboard warnings.  :-(
    Jeff A.

    Dear Land Rover and Land Rover Cerritos, I am extremely disappointed and frustrated with the service I have received from your company regarding my 2016 Range Rover Diesel. My vehicle has been in your shop numerous times since September of last year for diesel exhaust filter issues, and after spending nearly $8000 on repairs to solve the issue, it's still not fixed. This morning I discovered that there is a known issue with the diesel exhaust filter that had resulted in a class action lawsuit against Land Rover that has been ongoing since early last year. In fact one of the vehicles involved is from Land Rover Cerritos. Besides giving me the run around and never fixing the problem with the car, what is most concerning to me is that you had to know about the issue with the diesel exhaust filter and not to disclose it to me. Instead, you recommended repairs that never corrected the issues, leaving me with a huge bill and no resolution. This is not only unacceptable and huge breach of my trust in your company, but the behavior also leans towards fraud. You put me and my family back on the road with a vehicle that was clearly unsafe to drive time and time again. On Dec 28th, two days after one of the "repairs" was completed, the vehicle broke down again leaving my family and I driving a crippled car in a snowstorm through rural Utah, and eventually stranded for three days without a vehicle on our vacation. As a customer, I expect honesty and transparency from the companies I do business with. It is frustrating to learn that you knew about this issue and kept it from me. I believe that I have the right to know about any known issues with my vehicle, and it is your responsibility to inform me. I am extremely disappointed that you misled me and wasted my time and money. Your lack of transparency and misleading recommendations have caused a significant financial burden for me. I hope that you take this matter seriously and work to rectify this issue, and if you choose not to, I will seek legal counsel, go to the media, and any other avenue to rectify the issue. For any other Land Rover diesel owners out there, take this as a warning. Google the class action suit, do your homework, and don't let this dealership or any others take advantage of you too.

    Joy T.

    Can I get a round of applause for Mina Rezk, Service Dept!! An amazing man! I was greeted with kindness & promptness from the beginning and this continued through the duration of having my car fixed (about a 2 weeks). Mina always found a way to stay in communication with me which was important. I've been to many service depts from other dealerships and it always seemed like you're chasing someone down just to get updates. Also, he was very mindful of our budget which we were very grateful. He was also transparent on the repairs that had to be done. The quality of service was by far best I've ever encountered. Mina you're committed to excellent service & very pleased with the work on my car. Big Thank You.

    RIPOFF!!!! Oil change $619.00!!! Horrible service!!!
    Jannay L.

    I honestly think giving 1 star is too generous. I took my Range Rover Evoque 2018 (38k miles) for a maintenance. I reported some issues (car defects and recall) along with engine and coolant light on. I've asked to be checked. Well, I was told to check it would cost me $239.00 for each issue I mentioned. Just to CHECK IT. So then, I asked what the maintenance service will check for. Service advisor said just oil and filter. I mean, WOW!!! $620.00 just for an oil change, doesn't seem right to me. Service was rude and useless. Customer service was awful and I don't recommend anyone going there. I don't mind paying a pretty penny for a good service, that doesn't happen at this establishment so don't waste your time, nor money. Drive to Newport Beach or Torrance. Avoid Cerritos at all costs. Major RIPOFF!!!

    Leo S.

    Excellent communication, great service and very professional. Kasra Ari has been by far the best experience I've had with Land Rover and I've been to many! Very attentive and helpful sales man. Explained everything with detail I needed to know about my purchase. Any car I wanted to test drive, he made it possible. Very polite and upfront. Have nothing else to say but THANK YOU for my making my purchase experience the best. I will definitely keep coming back to him. About the dealership, very well kept, clean, and presentable. Again, by far better than most Land Rover dealers I've been to.

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    Page 1 of 5

    Ask the Community - Land Rover

    Review Highlights - Land Rover

    “As soon as I got to Jaguar Land Rover Cerritos I was welcomed by Mina with a pleasant and understanding attitude.”

    Mentioned in 15 reviews

    Read more highlights

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    Jasper's Auto Service

    Jasper's Auto Service

    (53 reviews)

    My mistake!! This is a separate business form the Star Smog check center in the same physical…read morelocation. They must receive a lot of calls about smog check, They are very good business neighbors because the man who answered my daughter's call referred her to the Artesia Smog center and even gave her the hours.

    Over charges for a ac compressor repair. I was quoted at 2k-2.3k for the repair. Called else where…read moreand was quoted for 600-1.3k. Do not recommend especially for those in the cool air rebate program. You're right the price should not be the key reason as to why you got a one star review. Allow me to elaborate my experience. First time calling you were giving attitude towards me for getting another phone call. I had to go ahead and be quick about the info. The day of the appointment you were questioning my name and asking if I am who I am. You spelled my name wrong and made a big fuss for no reason. After that was over I left the car with you and you told me I would get a phone call from you after the diagnostic. Time passed and I got the phone call, you told me what I was wrong and I wanted to see for myself what was wrong by asking again what the issue was. Again the attitude came in and you huff and puff about it. Why am I the customer getting attitude from someone who is supposed to answer the customers question. That is already making me feel uneasy of doing the repair. Back to the call you told me it's a total of 2-2.5k overall and I would only pay 800. I was surprised by the cost and went ahead and investigated. Called different shops and I was told about the price range I mentioned. I walked back to you and you gave attitude towards me for giving you the same energy you did to me. You then said, I don't know why you're giving me attitude it's just who I am." Sorry but that attitude won't get you much trust and the same energy you want. Would like to mention you're dissing on other mechanics repairs for no reason. There's a a reason why people don't go with the first option all the time. Would like to mention as well the mechanic who repaired it gave me a free two year warranty and 24k miles which ever comes first. All in all, one star for you bud Last time I'm going to comment this. Since you're not understanding my one star review. A bad experience before the repair even starts is more than enough reason to take business elsewhere. There was no price haggling or price bullying on the phone. The narrative of it is untrue. I never once quoted a ChatGPT response. I called other mechanics to compare your price point. Many mechanics argue that it was too much and is charging too much. I also appreciate that you're starting to admit the attitude you had towards me was inappropriate. Here's what I will say, elsewhere I only paid 170 after the program assistance and the repair was done with quality parts.

    Land Rover - autopartssupplies - Updated October 2026

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