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    Lancer Group Properties

    1.5 (8 reviews)
    Open Open 24 hours

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    Services - Lancer Group Properties

    Property management

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    LSI Property Management

    LSI Property Management

    (33 reviews)

    Avoid this company at all costs!!! I'm Stout alumni, my son is now a senior. He tried to put in an…read moreapplication and they were amazingly difficult to work with. While understandable they wanted me to cosign I called asking what they needed. They wanted me to list all my assets i.e. checking, savings, W2, investments, etc. I told them no, I would give them only enough info to cover the cosign and if more was needed then I'd pay 6 months up front. At this point I was hung up on. After calling back numerous times I spoke with the owner and she asked that I speak to her naive business associate. I left my info and never heard back. Made numerous attempts to call and discuss over the next week and they wouldn't answer the phone. Extremely unprofessional, save the headache and use ANY OTHER COMPANY!!!!!

    Absolutely horrible rental company. We rented Faffler Properties out by Cedar Falls and it was…read moreevident they did not take care of the place very well. Electricity was a bust in the unit we lived in. All of the plugs were loose and using the hair dryer would short-circuit our unit. We had to buy a converter to ground our dryer because the plugs in this unit were still using old plugs from the 80s. Our oven could not boil a pot of water for the entire movie of Encanto. How we lived at this unit for a year, I will not know. The exterior of the property was poorly taken care of. We had to powerwash the patio and outside of the building just to clean it up. The place was extremely dirty when we moved in and it was clear LSI didn't do a lick of cleaning after the previous tenant moved out. For the first 2 weeks, we shampooed the carpets, cleaned the ceiling of the bathtub (went through 6 Mr. Clean Magic Erasers), wiped down an empty fridge that had dog hair in every corner and crevice, and mopped the walls. We noticed the bathtub was dirty but upon closer inspection, we realized there were HOLES IN THE BATHTUB. No one disclosed to us when we went to the place for a showing. When we requested these holes to be repaired, Liz said they've always been there and they were NOT going to fix them. Are you joking me? This is how you care for your units? There was insulation peaking out from these holes. I was livid. I ended up buying a bathtub repair kit for $25 and fixed the holes myself. To top it off, LSI also gave us a surprise $594 bill only 1 month after signing the lease to pay for 'propane'. When we signed the lease, they said propane was through Dunn Energy. But then out of nowhere, we started getting eviction notices for an overdue bill that no one had told us about. They just slapped it on our account and we had to call and ask where this surprise bill was coming from. Very irresponsible and unprofessional property management company. I've rented twice through LSI and was hoping the second time would be much better but it wasn't. Lancer Properties was terrible to rent with and American Edge is up there. But I'm going to have to say, LSI is very close to being as bad as Lancer Properties. They were our last resort because there weren't many places open at the time that allowed dogs. We are so happy to have left them now and are currently in our dream apartment with respectful property managers who have thus far been extremely professional and respectful with us. We will NEVER rent through LSI or Faffler Properties again. At the height of the pandemic, LSI Properties received $70,000 from the PPP program and guess what happened during that time? They moved their offices and renovated it with a very nice farmhouse aesthetic. While their offices may look professional, be absolutely wary because the way they operate their businesses is far from it. Best of luck to those of you who have the misfortune of working with LSI Properties whether you be a property owner or a tenant.

    Lancer Group Properties - realestatesvcs - Updated May 2026

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