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    Peters Real Estate

    5.0 (1 review)
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    13 years ago

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    River Valley Property Management LLC

    River Valley Property Management LLC

    (3 reviews)

    They are sketchy, rude and unprofessional. They entered my unit without my knowledge or permission…read more They even left the door unlocked and open when they left. I came home and thought I had been robbed. I'm even worried they will try to scam me out of my security deposit.

    This was one of the worst rental experiences we have ever experienced. We have rented for the last…read more12-15 years and the most we have ever had taken from a security deposit was $50 for cleaning (because of a miscommunication between my wife and I over whether the stove had been pulled out already). When we moved in with RVPM the carpet was filthy and literally falling apart. I spent the first three month getting poked in the foot from carpet tack that was coming up through the carpet--even in places that carpet tack should never had been used. There were grease stains on the walls and cabinets, the bathrooms were not clean, and the sliding door was no longer sealed properly so the door jamb was swelled with moisture and the door was barely functional. Folks, we actually invited the Kirby salesman in and listened to a two hour sales pitch to try to get the stains out of the carpet, and he couldn't even get it clean. We took extensive videos of the move-in condition and can verify everything. When we moved out we cleaned extensively. Everything in the bathrooms, kitchens, etc were in clean condition (and much cleaner than we moved in) and was verified by staff from UWEC Housing and Residence life (my wife's former employer) before we left. The only "damage" we left were a few drywall anchors from a rack we had hung in a bathroom with no cabinets to store the cleaning chemicals out of children's reach, and we left a pot rack and paper towel rack that we had installed (with permission from the maintenance worker as nails would have caused damage to the wall with items that bear weight). They were left in because depending on how the painters wanted to refinish, we wanted to leave it up to them how or if they would remove. The were installed properly by a Wisconsin state certified building inspector. River Valley Property Management not only kept our entire security deposit, but they also charged additional fees. They charged $281.62 for dirty carpet. They charged $50 for cleaning, though everything was in cleaner condition than we moved in, AND they had showings of the apartment after we moved out. They said we had screws and "dings" in the bedroom, which was false. We used poster putty for all things in the bedrooms. They also claimed black marks in stairs and above normal wear and tear. The only legitimate charge was for "bathroom wall damage" which was the 4 drywall anchors we installed. Grand total cost charged for these items: $$374.36. Then they charged again for "drywall damage" another $85.81. We have extensive videos, photos, and signed witness statements of the apartment condition, and we will be contesting the charges, of course. But, wow, I've never dealt with such a shady management company ever before. Do NOT rent from RVPM if you can avoid it. They will cheat you out of anything they can, hoping that you won't put up a fight. I can't even express how disgusted I am, and how much time I've had to waste fighting against this outfit. AVOID

    Peters Real Estate - realestatesvcs - Updated May 2026

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