Response to Prosper from my earlier review. It's August 21st...& no the upgrades have not been…read morecompleted...still living in unfinished ongoing caos. Different people walking in & out opening up & coming in without notice or permission. I can't count how many different people & times they've been in & out. Dirt every time throughout the floors, counters, muddy boot prints on my bathtub & today i noticed they used my bathroom & for whatever reason they left one of my kitchen dish towels all wet & dirty laying around. Very disrespectful & disgusting. Unlawful to enter without notice. They do whatever they want whenever they want. No regard to tenants, leases, laws, or our lives. If you complain they simply don't respond. Like prior negative reviews all I would take to be true & not their fake made up good reviews. What the company will do to make a dollar. When I can I'll be out & no doubt worry what they'll do or take then. Their upgrades are cheap & tacky. Floor moves underneath your feet. Scrapes on new appliances & mine from them moving my belongings. Shitty paint job. The old was far better & painless then these upgrades. I would've paid the same rent increase of $250 more a month if they wouldn't have bothered me at all knowing what I know now. Again, my rent increased $250 a month More on top of what I was already paying. Like imagine a mortgage increasing that much a month?? Then the disaster that came with it afterwards & still not over & ongoing. Living nightmare. Careful dealing with Prosper.

i've been with Prosper now for a few years. i really like their properties, but the management is…read moreabsolutely abhorrent. i've fought through many battles with them - from being cheated out of the apartment unit we expressed we wanted and not being told til last minute that we got another one, to having harmful mold in our bathroom *literally just covered up with paint*, to them ignoring that our breaker kept tripping so much that a fire started in our dryer and almost made us lose the entire house. it left dozens of ash wisps for us to clean up afterward. wanna know what they did when they came to "clean" the basement? painted it white. the landlord special. my latest qualm with them was when the furnace broke and i was stuck with cold air blowing half the time in subzero temperatures. after asking for compensation from them for my utility bill, they tried to claim multiple times that the high gas bill cost was from seasonally colder temperatures around this time and that it's just "normal", while their maintenance team (who are exceptionally difficult to reach and incipient with communication), came in and literally fixed it. because it was broken. just for another manager to tell us that there was nothing wrong with it before. as with most college-rental landlords, these people are exceedingly greedy and act like they don't know what's going on, on purpose, simply to hoard wealth. your hard-earned money, gone down the drain. the only person i will thank is a field agent, Kelly. not sure if she's still with the company today, but she has always made sure we have everything we needed as much as she can help it. if you are looking for a good rental company in the eau claire area, i would suggest Compass. i've heard nothing but good things about them so far.

If they had negative stars that's what I would choose. Ever since Foxboro Management Company was…read morehired from the Landlord I rented from 3 months previously I am still trying to get my fair treatment and financial assistance that they owe me from the damage and unlawful entry to my property as the lease was in my name legally I had to hire a attorney so that don't treat other people the way they treated me and was so disrespectful the total time they had the account. I'm physically disabled and elderly and mentally emotionally disabled but I guess they thought I would be a good person to take advantage of. Very frustrated for several months and still am fighting this. Lisa Anderson Speros Lane Eau Claire Wisconsin

This is by far the worst rental company I have ever had the misfortune of leasing from. From day…read moreone it has been nothing but lies and lack of communication on everything. Maintenance requests take forever if they get done at all. Multiple billing issues with fees or utility bills. They have increased the rent on the unit every year for the last 5 years and doubled the utility bill after being required by the government to equip the unit with a water filter system. How is it fair to make the tenant pay for that? They go through their staff like toilet paper too. I have gotten a different "agent" every time I call and am told the person I ask for is no longer with them. 1/5 stars is one star too many. Stay away from these crooks. Update: I have called 6 times now and stopped by the office one time. Was told I will have to deal with this representative that has told me multiple times she is new and is just waiting to get "clarification" So ball is in your court.

Professional, knowledgeable, reliable, and sold my home in ONE day! Highly recommend!read more

From the owner: Property Shoppe Realty is a local real estate firm that assists home buyers and sellers in…read moreresidential real estate transactions. Our mission is provide our clients with professional, honest and responsible real estate services. Serving the Chippewa Valley, we are the local key to all things real estate.

very disappointed. they did not inform us they already rented out a unit we wanted. then they said…read morethey would move us to another unit and never did. then informed us that we failed background due to bad credit score only after I called them. it looked like a good deal but truly. truly it was not. highly unprofessional. I am and my family is out $30 each due to this flub.

Maintenance requests are never completed. And when they are - they are done "halfway". For example,…read morethey replaced my wall air conditioning unit and used a rock from the ground to hold it into place. Instead of properly installing it - they left a huge gap in so you could see outside. They attempted to "fix it" but you can still see to the outside. This is just one example of multiple maintenance issues I've had they the fix but just make it worse.

Only rented from them for one year. I was told that the unit would be professionally cleaned before…read moreI moved in, and it most definitely was not. I was in tears because of how dirty and gross it was. I included all of this in my move in checklist and received no response to any of my complaints, so I ended up cleaning as much of it as I could in order to be comfortable. Living there was fine, but I got almost my entire security deposit taken away for things I didn't do. I got charged $250 to paint the entire unit, when the only time I touched the walls was using a few thumbtacks and painter's nails. Management is rude and only looking to take money from students who can't afford anything else. Do not rent from this company if you want to be respected and treated fairly.

Dishonest Company. You will be charged for painting even if it doesn't need it. Tenant paid for a…read moreprofessional cleaning service and they still charged cleaning charge. Cleaner than move- in. Ridiculous. Reporting their over charges of a senior citizen to Department of Agriculture, Trade and Consumer Protection Services.

Nick did a wonderful job installing my new vanity top in our bathroom, redoing electrical and…read moreputting in new light fixtures. talented and personable guy. Highly recommend.

From the owner: Family-owned property management and handyman services. From electrical and plumbing to HVAC,…read morecarpentry, flooring, and more, we handle it all. Trust us to keep your property in top shape, inside and out.

My Next Home found my roommate and I a perfect little appartment for the two of us. They were very…read morehelpful. :) ~Thanks

From the owner: MyNextHome exists to provide superior quality housing for people renting or buying a home or…read moreapartment in Eau Claire and surrounding areas. We offer units ranging from efficiency to 3 bedroom. We take great care to remodel and improve each space. My Next Home offers for rent, beautifully updated properties in great locations. Our motto is "Clean, Quiet, Safe" and this is what we strive to offer each tenant. Your space will be up to date, well maintained, clean, quiet and safe. We seek great tenants and strive to make your stay with us a pleasant experience.

One star is too high but unfortunately there is no other option. The lack of professionalism, lack…read moreof skill, complete absence of any building knowledge, is beyond my ability to describe. They are a disappointment at every single solitary interaction. I would be here far too long trying to summarize the text, phone and email conversations with these people. It is so bad that when I look back over the communication, the way they have handled things, it is so bad I almost do not believe it myself, except for the fact I lived it. I am in constant disbelief that a group of people so collectively bad that their jobs have stayed in business. If you have any other option, anything at all, you will deeply regret not taking it and involving yourself with this company.

I rented from them for 2 years and my friends rented from them for 5 years and we both agree this…read moreis the worst customer service I've ever encountered. Not only do they have constant communication problems, but they also are not apologetic at all for being ridiculously hard to reach. They just recently updated their website for paying rent because the one they used to use were created in 1992 or something. They also have claimed to be on top of fixing maintenance issues, only for days to go by with nothing happening. Overall, a major pain the in neck and not worth renting from.

I don't understand the bad reviews. From the moment of first contact, I was really impressed with…read morethis company. They were quick to respond to my request for a showing of an apartment, and they arrived on time and treated me with respect. I rented from them for 4 years, and whenever there was an issue, or I needed something fixed, they came immediately the next day and fixed it. Receptionists on phone calls are were always kind & awesome and answered all of my questions. When I moved out, I made sure to clean the apartment very well and I ended up getting about 80% back of my security deposit. They are very understanding about (reasonable) damages or things I could not control! I had stayed in one of the 8-plex's on Blakeley in Eau Claire, and I gotta say, the quality of the apartments are wonderful. Updated soft carpet was my favorite! I felt safe there. Happy that lawn care and snow removal was included. They are on time for both and very courteous. Thank you for being so wonderful, Austin PM!

Basic slumlord tactics: home was roach infested when we moved in, refrigerator + oven + dishwasher…read morehousing roaches so unusable, carpeting in the house is not attached to the floor, crack pipe downstairs, windows not mounted to frame (second floor window just fell out and shattered in the driveway), mice infestation, really old grime and black stuff behind the bathroom vanity, A/C doesn't work. They have dragged their feet on doing much of anything. In over a month: they adhered the carpet in one bedroom, were happy to remove all kitchen appliances but can't put in new ones until the roach infestation is cleared which is still happening, did nothing about the A/C, nor the black grime. When my spouse tried to implore them to act on problems with the house and cited laws being broken: they just gaslit her and acted like what she was saying wasn't true and there was nothing we could do

The most impressive thing about Dan is the fact that he answered his phone!! I called two other…read morereal estate offices first and went to voicemail. I had a bazaar request regarding a property and he was kind enough to look it up for me and get me the information I needed within minutes... If Dan is giving such great service without expecting any compensation, imagine how great he would be with your listing or purchase!! He's a keeper and will definitely use him if I ever find the need...

My aunt passed away last July. She had a house with wooded acres that my cousin and I needed to…read moresell. We worked with Josh Jennings with Dan Realty Group. He lives over an hour away from where my aunt had lived. Josh came to the house, kept an eye on the house as my cousin and I live 6 hours away. He even did a final cleaning of the house once the house was empty as we were unable to get to the house due to winter weather!!! Now I call that over and above. He made the selling process easy and always answered our questions. I highly recommend working with Josh!!!!!