I've been a customer with Tom Pelham State Farm for over ten years -- in that time the team has…read morebeen so excellent in providing prompt service, as well as finding discounts for me to keep my insurance as value packed and cost effective as possible. Recently I had the opportunity to work with Xochitl and Zach from the office, and both of them provided me with great information as well as a quick turnaround on documents that I needed for a new vehicle pickup. I appreciate both of their efforts and the team at Tom Pelham is part of what's kept me a State Farm customer for all of these years!

Quite literally, there's no one better. I've been with Tom for over 5 years and any issue/question…read morethat I have ever had has been addressed above and beyond with the upmost professionalism, courtesy and transparency. And that's all you can ever ask for.

Couldn't get my policy canceled properly, despite THREE chats with State Farm reps documenting the…read morecorrect date. Fahoome apparently cannot read (he had to process the cancellation himself). Big problem for an insurance agent. Accuracy is imperative. Mishandled our policy with multiple errors, then tried to blame it on someone else. Obnoxious and rude to me on the phone on one of the very few occasions (and last) time I called the office- instead tried to upsell me on more insurance. Inherited us as clients from Dan Jilek- who sadly passed too soon. Fahoome apparently feels he doesn't have to build or maintain relationships with customers of 25+ years that were HANDED to him- ZERO EFFORT- and we are THRILLED to be rid of him and his constantly changing office staff. Can't keep customers or employees. Do yourself a favor, get out before you have a claim- from those who reached out to me with a claim, it's an even bigger nightmare to deal with him. You're on your own. ‍

State Farm in general tends to have good customer service and good responsiveness. As far as…read moreclaims, when someone hit my car (while I was parked, mind you), the agents here did listen to the story. They tended to refer me to the corporate office which I wasn't too pleased with. Though I understand that the nat'l hotline handles claims, I would prefer they look into my case on my behalf. Because really, that's the only time you need your agent, right? ..is when someone doesn't look where they are going and bumps into the driver side of your car WHILE you are parked. The only time the agents here were very friendly was when they were signing me up for their insurance (of course). In general, as a local chapter, I wish they were a little bit more "on top of things" and responsive to their clients. It just seemed like when an accident actually happens, they don't have a lot of answers or responses to questions. I think this office is fully capable of improving on this.

I called Ben and a couple of different agencies on 7/03/2020 when I found out that our son (who was…read moremoving from California to Michigan), had to have a Michigan No Fault Insurance policy before he could pick up his new car. Ben responded on a holiday and reassured me that he and Josh, his staff associate, would take care of the insurance needs as soon as possible. Ben also informed me that my son was able to transfer the coverage from State Farm in California to Michigan with ease. Thanks Ben and Josh for your empathy (I was in a bit of panic when I first called) and professionalism! You truly are "Here to Help Life Go Right!"

Excellent service. Everyone I've encountered at this office has been consistently friendly,…read moreefficient, knowledgeable, and thorough. I recommend Ben Torres unreservedly.

I had made some pretty dumb choices when I was younger and they were haunting me. With out going…read moreinto detail, VTS allowed me to sleep again and live a normal life. I had the IRS hounding me for months and months, and I was up in arms with what to do. They were always so friendly and attentive to all my questions I had, even in the late hours. Even though I am located in CA., I will be using their business for many years to come!! Thanks everyone who helped me get out of my hole!!! :)

Far from having victory using this tax service provider. Takes your money and expects you to do all…read morethe leg work. If a person had the time to do the leg work then there would be no need for their services. Classic PREDATORY TAX RELIEF service provider.

They got me insured in 20 minutes with a better and less costly policy than what we hadread more

This is the most unprofessional organization I have worked with regarding tax preparation. We…read moreneeded support and were dragged on for nearly a month with one excuse after another as to why it wasn't done. We deserved an honest admission of their incompetence in handling our taxes. We had to finally pull our business from their office and go someplace else because the issue was pressing. If you have simplistic taxes, I am sure this is the agency for you. If anything is complicated, I suggest you look someplace else. And yes, I am referring to NHC Financial Services in Ann Arbor, Michigan. Feel free to contact me to understand why you shouldn't use them.

We would like to thank NHC FINANCIAL for two decades of high-quality service and support. The…read morestaff at NHC have always been professional, precise, clear and respectful of our family and of our business needs. Via email, cellphone, in-person or secure portal, each staff member has been consistently courteous, professional and accurate with our accounts. Going above and beyond: Every time I have connected with NHC with questions throughout the year, they have been there for us with answers and solid direction. We think of NHC as a strong business partner who cares about our growth and financial well-being. Our family and our two businesses thank you. We highly recommend NHC FINANCIAL to anyone looking for a long-term, quality financial institution with customer care that exceeds expectations! - Chalogianis Consulting LLC

I've used Benzing Tax for 4 years without issue. This year I received a letter from my City…read morestating taxes were due from 2017. While it's true I did not know I was required to pay a City Tax, it's reasonable that a professional tax preparer would know and make the client aware. When I notified John of the letter from the city and asking for help to resolve this I was ghosted. He stated he would get back in touch the following week and never did. I did try to reach him by phone but no response. Obviously I'm moving my business elsewhere as this has cost me in penalty, late fees, and the cost of having 4 years of returns amended with the City. My point is be sure you know what you need done and don't expect any assistance from Benzing because you will be left high and dry to deal with any issues that come up by yourself. I cannot recommend this firm.

John has provided services for Carriage home condos paying invoices, administrative support, and…read moretax service. He issues financial reports to the condo association monthly and quarterly. He does a professional job and we consider his services essential. Rudy M. Association President.

Tax time! Ick! As…read moremany of you who know me can attest, I am pretty DIY. I don't like to spend money on things that I don't have to. With this philosophy in mind, I did my own taxes for many years. It was a bit tedious, but things like TurboTax eventually helped remove some of the sting. However, a few years ago, my partner and I embarked upon the adventure of creating a shared LLC. In addition, we had been doing freelance gigs here and there -- things that don't fit as easily into tax-figuring as a standard jobby job. When we went to set up our LLC, friends who ran a small indie record label referred us to Jeff Stefforia. He was exactly the right person to work with. He is extremely knowledgeable, but also gets to the heart of the matter and is efficient in terms of time/meetings. He's worked with other indie and small businesses, and so seems to understand the quirks of that sort of client well. I also honestly appreciated that he didn't judge us on the fact that we had a business together but were not married. That sounds odd, but believe me, other people (who I feel have no right to judge my personal decisions) have questioned why I would have a business with my partner who is not my legal spouse. It was so refreshing to not have to deal with that! My own taxes this year were pretty straightforward, though I had to submit some extra info. for a housing credit. The very first workday after turning in all of my paperwork, I received a friendly email from Kim, one of Jeff's associates, asking for follow-up and a few pieces of information I missed. It was simple enough to find and send her the information, and I can breathe a sign of relief knowing that taxes are now out of my hands, into expert hands, and almost complete. With how insanely busy my partner and my own respective schedules are, Jeff and the rest of the crew at Stefforia & Associates have been a god-send. Saving us time, and ultimately, some money. I'm very thankful that our friends steered us in the right direction!

We started using Stefforia & Petik almost 20 years ago (I think it had a different name then) to…read moreprepare our tax info, and I have always been glad that we did. We have always had excellent service from them, including in some complex situations, and they have often found things in the tax code that I would never have learned if I lived to be a thousand. The fact that I have not gone crazy yet is partly due to these guys' work. ------------------------- 2018 update: We are using them again this year, and also for my elderly parents and our daughter. We got in just before the tax-time flood, and they got all three done in One Day. (They are no doubt geared up for the flood.) All the works looks good. Still very happy with this service and still not crazy, after all these years.