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Janus Insurance Agency

5.0 (3 reviews)
Closed • 8:30 am - 6:00 pm

Services - Janus Insurance Agency

Homeowner or property

Car and truck insurance

Life insurance

Janus Insurance Agency Photos

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7 years ago

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9 years ago

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13 years ago

Great insurance agency with fantastic customer service!! You will leave feeling like family.

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Farmers Insurance - Dennis Shultz - inside

Farmers Insurance - Dennis Shultz

(1 review)

1.My home policy was canceled and I was not notified. It was only discovered when I called to file…read morea claim and they couldn't locate it. I went months without home Insurance due to their neglect. I was informed that I was not notified because the account was still under a former employee's email so that is where the notifications were being sent. I created another policy and gave them another chance. 2. I have been receiving a bill for $59.19 from AAA for several months. I was unable to find the reason for the bill in my online account. I called the Dennis Schultz agency more than once and spoke to multiple people. I was reassured multiple times that no payment was due. Yesterday, I received a collection notice. I called AAA corporate and there was in fact a bill for $59.19 due and the person on the phone apologized for the Schultz agencies representation and I was able to pay the amount due. 3. I paid for my home insurance for the full year upfront. I received paperwork related to re-occurring EFTs. I called the Schultz agency and was told I didn't have to complete the paperwork because I didn't want to be automatically re-enrolled every year. I wanted to have the ability to review the policy before paying. Today I found out that I now owed another $32 for not completing the paperwork and I was in fact still signed up for re-occurring payments. I will be canceling my policies and I don't often write negative reviews, but I do want others to be informed of the neglect and consistent customer service I have received.

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.

Janus Insurance Agency - homeinsurance - Updated May 2026

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