Started out all the doctor taylor staff was very nice and accommodating…read more Third visit: I am writing to formally express my extreme disappointment regarding my recent experience with your McDonough, GA location and to request the immediate cancellation of all services for my family. On September 21, 2026, my 8:00 AM appointment was rescheduled because Dr. Taylor was having vehicle issues. I was asked to move my appointment to 1:30 PM, to which I agreed. While I was on my way, I was called again and asked to move it to 4:45 PM, which I also agreed to. While on my way a second time, the appointment was canceled entirely. Today, September 22, 2026, I received a call at 9:43 AM asking if I could come in at 1:00 PM. I agreed once again. Due to traffic, I arrived and checked in at 1:21 PM, only to be turned away and told that Dr. Taylor could not see me due to the office's grace period policy. Given that I accommodated multiple last-minute schedule changes and cancellations on your end over the past two days, I find it extremely inconsiderate that no flexibility was extended to me upon my arrival. Because of this experience, I will not be returning. Please process the following requests immediately: 1. Cancel all current and future appointments for both myself and my husband. 2. Send complete copies of all dental records for both myself and my husband to my email address wesleystacie@gmail.or Postal Address 87 Roseberry Dr Stockbridge Georgia 30281 Please reply to this email to confirm that our upcoming appointments have been canceled and that our records request is being processed. Very disappointed

Good: Hygenists Bad: Everything else! Corporate dentistry…read moreisn't about patients. Avoid this chain. I've had multiple appointments canceled without notice or a call. They are hard to get on the phone also. When I show up after taking time off from work, all they do is reschedule. I called corporate in December, after the 2nd time it happened. They said they'd have someone call me. I finally got a call from the office manager in late February after calling corporate and the location again. When I called to schedule a new appointment (this is still from what I was supposed to have done in November), I was told that I'd have to have a totally different service since I hadn't been seen in 6 months. Um, it was 6 months because they kept canceling.

I have been going to Dr Smit's for a few years. He is a outstanding person he's very caring. He…read moreexplained everything that needs to be done. Dr. Smith makes you feel very comfortable he has done outstanding work on my teeth. His office staff is very friendly and is office is very clean.

Im someone who does not have dental insurance and as such i choose this dentist bc it was suppose…read moreto be affordable when I first started visiting this dentist in 2023 my cleanings have always been 110 with a cash discount over the past 2 cleaning they have charged me double wht a normal cleaning should cost of course I review my receipt and I am being charged 70$ for the dentist , not the hygienist to come in for only a simply 15 seconds they also tried to get x rays in which I told them no I only have money for a cleaning (I also declined bc my orthodontist won't charge me for those it's included in my braces ) and they still send tht dentist in and charge me for such little of his time . I currently have braces on which mean I see and an orthodontist every 8 weeks he spends more time making sure I feel heard and taken care of which is more than can be said for this smith guy. I tried to tell smith tht I was having pain in my tooth I made a whole separate visit for this pain and once again was charged such an outrages price it made my head spin and in the end he said there is nothing wrong and when I had my orthodontist appointment I made sure to tell him about my problem and he immediately found what the issue was so clearly smith needs to do more to make sure his patients are getting actual dental care. They ladies at the front desk are so pretty but those attitudes are just as bad as smiths dental work/ bed side manner. PLEASE PLEASE don't give these people you money or time worst dentist ever!!!!!!!!!

Most amazing dentist in the world caring understanding great bedside Manner and just all around…read moregreat dentist recommend 100%

The dentist I've had and V is amazing. She's very friendly and makes the experience better. Wish…read moreDr. Windsor was in my network. Tho Riverchase is in my network, I refuse to go back. Just my opinion.

The office is a just a façade. The quality of the "professionals" in this office is disappointing…read more Do yourself a favor and go across town to Dr. Strickland & Dr. Bassett.

Great dentist. Assistants will be working with you most of the time. Dr. Spann is very knowledgable…read moreand does great work. Prices are a bit high if you don't have insurance, but when your face hurts...

Well I was making an appointment for partials but on the phone I was asked some really odd…read morequestions and I could tell something was pointing toward high cost. I know they have a reputation for that so I told her I only wanted partials ONLY. I went home and looked up patients reviews and I canceled immediately that many patients could not be that wrong. I was not going to waste my time especially when one of the reviews said it was a sales call really. How do they stay in business with so many bad reviews. To get in the next day for an appointment was a big red flag that means they are hurting for business.

I went to this dental clinic because I had a fall that caused me to have a broken tooth. After…read morehaving the initial appointment to have my tooth rep aired I was given a temporary crown placed by an inexperienced tech. The crown temp broke and I returned to have another inexperienced tech replace. During each visit the dentist did not check to make sure the temp crown was placed correctly. This temp crown also broke. When I returned on 12/31 to have the permanent crown replaced the dentist walked in because the tech was unable to remove the temp with an attitude. After instructing the tech who removed the temp the dentist came in took three minutes to glue the crown in place showed me it in a mirror. I expressed that the crown was crooked again I got attitude and she stated "we can return the crown for a new one." At this point I was over frustrated because of the attitude and the lack of care the dentist showed. I chose to not go through the temp crowns and wait. I wished I would have told her to take it out and have it replaced because almost a month later the tooth is tender to the touch. Probably because of poor placement. I had a crown placed on a tooth years ago and I have had no problem. The dentist took his time and made sure the placement was correct and the tooth was a fit. I do not recommend this place. Even though my tooth is sore I do not want to return. Also the only aftercare I received was from the tech who told me not to bite down on anything because I might chip the crown. Oh I forgot the dentist did tell me not to pull floss straight down but to pull it through because the crown was so close to the tooth next to it that it might break or loosen the crown. Any reputable dentist would have automatically sent for a new crown.

Rivertown Dental is truly an exceptional place for dental care. The team takes great care to…read moreexplain every step of the process--from treatment options to levels of care and pricing--before anything begins. Everyone is warm, attentive, and dedicated to making you feel comfortable, including Mrs. Lisa, Mrs. Rhonda, Mrs. Christina, and the entire staff of wonderful ladies. Dr. O'Neil has provided outstanding care for both my husband and me, and every visit has been a positive experience. My children and extended family also come here, and we all genuinely love this practice. I highly recommend Rivertown Dental to anyone seeking quality, compassionate dental care.

My mother had a terrible experience with a tooth extraction. The dentist seemed inexperienced and…read moreshe didn't feel confident he drilled her tooth out completely. Then when she asked for a prescription she was told that it was available immediately at the pharmacy and refused to give her a prescription number. When she arrived at the pharmacy, she was told that the dentist hadn't sent it yet. I had to personally call twice for answers and was told two different things. First, the prescription was in the process of being sent. The second time I called I was told it would take more than an hour for it to be sent to the pharmacist. So then my 65-year-old mother had to drive back to the dentist and personally demand answers. The stress from the situation made the tooth bleed even worse. Btw, the extraction cost $500 which is an exorbitant amount considering everything that happened. Just bad communication and service from this place.

Dr. Capra and Constance, including all the staff are extremely incredible with what they do. From…read morethe time you walk in and the time you leave. Their patience and expertise is unwavering. Just the idea of a dental visit is uncomfortable to begin with but when I removed both my upper wisdom teeth out, it was comforting how patient they were with me, understanding how nervous I was...They both made sure it was easy and pain-free. Answered all my questions pre and post procedure. I highly recommend them to anyone and everyone. Not only are they professional but personable and outgoing. If I could give them more than five stars. I would! Thank you Complete Family Dental for making my visits amazing! - Lisa Soto

I made an appointment as a first time visit for Jan 2020 it was scheduled months prior to I…read morespecifically explained to the staff that my allowance from my provider was exhausted for 2019 and wanted an appointment the beginning of the following year I was contacted multiple times to be seen earlier and had to explain my circumstances all over again this was a sign of incompetence. I called days before my scheduled appointment to confirm and also received a SMS update on my appointment time however when I arrived to the office I was advised by the staff that I wasn't on the schedule in the most nonchalant way. I missed time from work and commuted to reach thier office to be told that I couldn't be seen. I was very disappointed and dissatisfied with the unprofessionalism I experienced.

this is by far the best dental care and dentist and employees that you're gonna find. they're very…read morehonest people and very caring believe it or not. yes actually there is a caring dentist and family.!! i love these people. i will get anything i need done with my teeth will be done there and only there i'm even gonna take my children and family.!! love you guys!! avoid by all means aspen dental!! they are fraud they make you get a deep cleaning of your teeth before they even touch anything else in your mouth, which is absolutely fraud!! i had my teeth done cleaned wise six months before at a different dentist and they kept telling me and then overcharging me for everything. my insurance company went off on them because they tried to overcharge me by $10,000 when it should only cost 3100 for anything and everything.!! fraud fraud fraud. midtown dental care is where you want to go.!!

Dr. Wheat and his staff are amazing! They let you know you matter and Go above and beyond!! 100%…read morerecommend!

This place is a joke. Seriously, I stopped going there after dr. Ashcraft retired and the new…read more"doctor" cancelled my appointment for the FOURTH time in a row!!! I had already taken the time off work I told the receptionist that I was not coming back because they kept canceling my appointments and she said yes, I don't know why he does that, we are losing a lot of our patients because of that. A relative of mine still goes there for what reason I will never understand... but at the last minute they just cancelled her appointment AGAIN! She had waited in town all week and this clown cancelled at the last minute. They've done that to her several times. What an arrogant jerk!! His time is obviously way more important than yours. Seriously, this is the worst excuse for a business that I have ever encountered! Also, the office is nasty and equipment very outdated. They treat their patients like their time doesn't matter but they would charge you in a heartbeat if you cancelled your appointment at the last minute. This place is absolutely awful! They should get NEGATIVE stars. SO many better options out there for a real dentist.