The people here were very kind. They gave us an early check in. Said we had an excellent view. The…read moreview was of the street. Lol so funny. The breakfast was okay. Would rather have a buffet but the waitress was super nice. Enjoyed her. No fan in bathroom. Bed was not comfy. But the price was good. Don't love there's no pool but grateful for a place to stay. I'm torn. Would possibly come back but not as great as other best westerns we stayed at.

Took 2 hours to check in because they're computer system and they told me to shove it and go else…read morewhere! Not worth the money or your time!!!!! Beware!!!

There are only a few options for hotel stays in downtown Helena but I wouldn't stay anywhere…read morebesides the double tree. You can beat the location and the staff are always super friendly and nice. They have parking in the back for a fee but it's really close when it's snowing out! They always have fresh warm cookies and the breakfast downstairs is solid.

This is a pretty good Hilton hotel in a fabulous location. The staff is friendly and accommodating;…read morewe needed to make a last minute change to our reservation and they were happy to help us out. I felt like we were safe during our stay and had no noise complaints. I slept like a baby. The rooms are spacious and modern, although I did find a dried up condom on the floor under the desk. That was pretty gross, but otherwise everything appeared to be very clean. The breakfast is ok-nothing amazing, but if you're a Diamond member, it's free. I don't know that I'd pay the $15.95 price for it.

Fantastic hospitality & delicious food. Great neighborhood, walking distance to restaurants,…read moregaming, & local attractions. Accommodations are eclectic, interesting, & comfortable. I won't bother looking anywhere else next time I come through. Seriously delicious breakfasts.

My daughter and I stayed at the Carolina in March 2024 while attending a funeral. I grew up in…read moreHelena and had always wanted to see inside of this mansion. We loved our stay. The owner is kind and attentive and has had an interesting life. We enjoyed the other guests, all interesting people as well. The breakfast was huge. The room was SO comfortable. The mattress was kind of high. That might be a problem if someone is not very limber. I'm not but my daughter hoisted me up! Highly recommend this B&B.

I love staying at these suites they're so spacious and always nice and clean you pay a little bit…read moremore but not that much more for what you get it's definitely worth it everything's always nice and clean

This is a great hotel. It is located in an area that is relatively quiet (no immediate noisy…read morebusinesses). Great view of the mountains from my room. Breakfast buffet was great, with a large assortment of items. Hotel is very clean, service is friendly. BIG BONUS: the window has a blackout shade you can roll down which was so helpful to get to sleep. They do allow dogs so I was woken up by a barking dog one night. Rooms are not soundproof so any traffic from the hallway bleeds directly into your room. Lots of kids running up and down the hallways at night and in the morning. Highly recommend this hotel. Will be back!

Water place for kids did not work. Many kids were upset. Pool was open. So that was nice.read more

After this trip I'm a big fan of Residence Inns. Even if you don't need or use the kitchen it's…read morejust so nice to have a larger living space during your stay. The rooms come with a dishwasher, full size fridge, microwave, and stove. They have pots/pans, plates/bowls, and silverware. Breakfast in the morning is standard, but sufficient and decent. Also, if you're from California, give the windows a try they actually open!

The front desk clerk was wonderful right as I walked in without a reservation later in the evening…read moreand needed a quiet room. Albeit there was a young sports team staying at the hotel we were not disturbed at all. Bravo to the front desk clerk who was exceptional. The hotel was an older property but very clean and well kept. The beds were very comfortable and bedding looked and smelled clean. Bath had ample towels and shampoos and soap provided were filled. Good water pressure too. Highly recommended

This place sucks. It was noisy because of the traffic…read more They double charged for two dogs even though their own website says $50 for pets, NOT each pet. I had to contact the national office to get my money back. I only hope they deduct it from this place for over charging me. One of the young ladies who was 'suppose' to be stocking breakfast items was no where to be seen with 25 minutes to go. She 'finally' showed up at 10 till but refused to stock anything. Needless to say, I went hungry. I can't expand because the management will complain to yelp and have my TRUTHFUL review removed. Do yourself a favor and STAW AWAY FROM HERE!

Bait and switch- it means offering something good and delivering something less. Booked a room…read morebased on photo but the actual room was not the same (no fire place,etc) front desk said sorry but that photo is for a bigger room than what you are getting. Overall it was maybe a $100 a night room for over $300!!!!!! We checked in at 9am after a 11 hour drive so no choice but to just sleep and leave in AM Go somewhere else please

I have 5 kids 4 of which are in travel sports, my husband travels for work, we both are also world…read moretravelers and I have never had anything stolen from my suitcase until now. The crazy thing is something told me in my head to take pictures of my suitcase's belongings and I pushed it to the side, I've should have went with my gut! We were gone most of the day for a volleyball tournament, during that time my $200 Veja shoes were stolen from underneath my laundry bag. The housekeeper says she didn't do it which honestly I don't believe her but she also had two other girls with her. Either housekeeping or maintenance stole my shoes! I got very bad vibes checking in and again should've went with my gut! Do yourself a favor and do not stay here and if you do lock up your stuff! Staff is not friendly either, there's much better hotels in Helena!

Wonderful in every aspect. Really. Everyone is so friendly and helpful. We were welcomed with a…read moredrink. Our rooms were wonderful and those beds- to die for. The Sunday brunch is not to be missed. Making a return trip in a couple of weeks to include dinner at Maison- can't wait!

Stayed here as a rest stop on a road trip during our leg from Jackson Hole, Wyoming to Kalispel,…read moreMontana. Unfortunately, someone in our party had their flight delayed multiple times. I called the Inn to let them know and they were more than understanding, saying that their restaurant would still be open by the time of our arrival and that they would have a glass of wine waiting for us upon our arrival. We did not arrive until 10:00 PM and received a warm greeting and as promised, the bartender was ready to pour us a glass of wine. We were able to sip it on the lovely outdoor eating area and fall asleep on the most comfortable bedding. Seriously, the beds here are magic. Rooms are very small and do not have A/C. Simply opening the window will suffice to bring in some cool air. Each wing has a communal bathroom. Bathrooms have all amenities needed moreover; each room has a cute bag of travel toiletries per bed. The building itself is both charming and formidable. While I see its potential, it is lacking in some upkeep and restoration. This the only downside. Something to note, there is a train that passes quite frequently and can be heard during all hours. This did not phase me in the slightest because of the wine. My favorite part by far was breathing in the fresh air and exploring the grounds in the early morning. The sky was beautiful and I managed to get in some pretty special photographs. It seriously put a smile on my face to see pigs roaming around and chickens out being chickens... With that being said, I would definitely stay here again should I find myself in the area.

Stayed here for a night while passing through. The bed was comfortable, the room was clean as were…read morethe hallways and lobby. Staff was friendly, We didn't go to the pool so I can't speak on that. Tv was working and shower was hot. Remote occasionally stopped working. Free breakfast was great, they had pancakes, waffles, biscuits & gravy, cereal, apples & cuties, yogurt, eggs, sausage, coffee & tea, oj, oatmeal bags.. I'd say that's a pretty great breakfast selection. I'd recommend and would stay again!

Booked in advance. Non-smoker, no pets. Was charged a $30 fee the day after my stay. Apparently,…read moreeven if you are a Wyndham Rewards member, if you ask for a check-out past 11:00 am, you get charged. Well, the Wyndham Rewards web site posts that senior members with points can check out at 1:00 pm - 2 hours past the regular 11:00 am checkout - at NO ADDITIONAL CHARGE. Of course, I get a message that I need to call Reception in the morning to request the push - for me, check out at 12:00 - 1 hour later. It is approved, but no mention of a 'Late Charge'. I am out at 11:45 am. I get a $30 hit on my card. No Bueno. Do not recommend a stay here. You cheap ass people need to clean up your act. You owe me $30, or I will not return.