Have used Transcona Window Cleaning for years with no problems. They were sold, or changed their name to, Lambs Window Cleaning.
This year they cleaned our windows inside & out. Unfortunately, things didn't go that well. Towards the end of the job we went around inspecting things. There was mud/dirt on all the carpets where they walked as they never took their boots off inside our home. They said they'd clean everything. In the sunroom they broke the TV stand and denied trying to move it improperly. The stand required to be lifted straight up instead of tilting the top to the TV forward which put pressure on the base of the stand which caused it to snap where it met the bottom of the TV. They claimed it wasn't their fault, that it was previously broken
Upon inspection after they left, none of the dirt was vacuumed or cleaned up! I called the company to report the dirt & broken TV stand. They said they have had problems with the guy that was at our place so they fired him. They would not get us a new TV stand, wouldn't reimburse us for the TV stand and wouldn't clean the carpets or reimburse us for cleaning the carpet.
Their offer was, "if you use us again, we'll give you a 15% discount on that bill!
The best they would do is give us 15% off if we used them again to do the windows!!! Very poor service at our home and worse by the office. Will not use this company in the future. read more