My daughter and I visited during our stay at Wilderness at the Smokies and it was one of our…read morefavorite parts of the trip. The girls working were helpful and patient even though we were there at a busy time. One of them (Ellie I believe) helped my daughter with a marbling technique for her mug. They also recommended a speciality paint that made my piece look amazing (and I'm not very artistic ). The price was comparable to other pottery painting shops we've been too. My Christmas tree was around 40 and my daughter made a giant mug for 30ish. They have smaller items too.

From the owner: Welcome to Polka Dot Pots: The Smoky Mountains' local creative space where you and your crew can…read moreunleash your inner artist and take home your very own masterpiece! Polka Dot Pots is the perfect venue for date nights, birthday parties, corporate events, and more! Enjoy unlimited painting time, no studio fees, and assistance from our amazing team. Walk-ins always welcome!

I went to the pottery place with my kids and my two good friends and their kids. It was a Sunday,…read morethere were 10 of us, and the pottery place was very busy. They don't accept reservations, but their website claims they can seat 70, so we figured they could handle us. We even stated that we would prefer to be broken up into two tables, as this seemed more manageable for everyone. The manager said OK , and that we would be put on the waitlist. We waited patiently, browsing the selection and chatting amongst ourselves, trying to stay out of the way. When it was our turn to be seated, we were ushered to an eight person table. I addressed my concerns that there wouldn't be enough room for all 10 of us, and reiterated we were told we'd have two tables. They refused to honor that agreement. The extra seats that were pulled up for us did not fit the height of the table and I wasn't able to fit my legs underneath. I decided since I did not have proper accommodations, I would not purchase a piece to paint. I was really looking forward to painting something to give as a birthday present, and had planned on spending a good amount of money!! (I paid over $60 for my children to paint a mug and a 3 inch gnome.) We noticed that two tables remained available on either side of us for a while. We politely asked if we could use one of them and we were told no they were reserved. Nobody ever sat at one of them, and at no point for the remainder of our time there were there any less than two available tables in the room, just sitting there empty. I was upset by this experience. I was not friendly when settling up and paying at the end because I believed I was being treated poorly. I don't have to make eye contact and smile, and certainly couldn't find it in me to do so. I wrote a Yelp and a Google review when I got home. The following day I received a phone call from that same manager. She got my phone number off of my pick up information that I provided at the shop and called me at home, unsolicited. She gaslit me, made false accusations, and was defensive and argumentative. I certainly didn't write a review as an invitation for her to call and harass me. I wrote a review to alert other potential customers about a problem that was unresolved by the management of this business. They had the ability to accommodate us and went out of their way not to. We expressed that we were not satisfied, and they refused to make any effort. When I expressed my experience in my reviews, they contacted me to argue about it. Though I wish I had never been to the pottery place, I know there are plenty of other places I enjoy going, where I am treated well.

LOVED this experience SO much!! Walking in the door can seem a bit overwhelming but the girls at…read morethe counter greeted us immediately and were very helpful with pottery choices. Ally walked us through the pottery and painting techniques and it was just a few minutes waiting on a table. The place was buzzing and there were so many talented people there... you could seriously be mesmerized just watching them paint! Back to pottery... choices for every person and every budget. Paint colors and brushes galore. It was intense watching our table full of family with a birthday celebration creating their unique pottery. I can't wait to see the finished result in a week! Thanks much and we'll definitely be back! A++++

My 2 granddaughters enjoyed the experience. Very laid back environment where they could pick out…read morewhat they wanted to paint and choose their own colors and brushes. Their artwork turned out great!

Reasonable prices and great paint and pottery options! Bought Starbucks and painted for two hours;…read morevery relaxing! Would definitely recommend!