I moved into Pier 8 at the Preserve in Odessa, a couple of weeks ago. The apartment feels like a…read morehigh end condominium BUT the one thing that was unexpected is the welcome feeling and hospitality. The community hosts, Robby and Mila, Owners of Revelation Cafe on Dale Mabry had a wonderful event to meet other neighbors, the other night with great food!! I want to also give a shoutout to Mario , with maintenance, who welcomed me to my new home. There were just a couple of little things that needed tweaking and he was on it !!! So happy I made the choice to live here!!

-- READ THIS BEFORE YOU SIGN ANYTHING AT PIER 8 AT THE PRESERVE…read more I am writing this from an Airbnb. Let that sink in. I pay rent on an apartment at this property, and I cannot live in it, because it is growing mold on the ceiling, around the HVAC access panel, down the walls, around the vents, in my bedroom, in my closet, and in my guest bathroom. My two dogs are at a sitter. Every night I spend in a hotel and every day my dogs spend boarded is money out of my pocket, on top of the rent I am still paying for a home I cannot safely enter. And management's position is that this is fine, and that I should just keep living there. Here is exactly how this has gone, with dates, because I have documented everything. On the morning of October 21, 2026, I woke up to extensive mold growth throughout my apartment, Unit 301. I did everything a good resident is supposed to do. I photographed it. I submitted a service request that same day. Within 48 hours the mold had spread into my guest bathroom, bedroom, and closet. Management sent a company out to assess it, and their first instinct was to blame me. They claimed this happened because I had not replaced my HVAC filter. That claim is false, and I can prove it with a receipt: I changed that filter less than two weeks before any of this appeared. I have repeatedly asked management to provide me with the results from the company they sent into my home. They will not give them to me. Think about that. There are professional findings about the air and the walls inside the apartment I pay for, and the people who manage this property will not show them to the person who lives there. I sent a formal written notice under Florida law. I wrote to them again on Friday, October 23, disputing the filter claim, sending additional photos of the new growth, and asking for a mutual termination of my lease without penalty, so I could leave a home that is making me sick and we could end this cleanly. That email went unanswered. I have since spoke with them, and here is the answer I got from Community Manager Thai Lee: they are refusing to let me out of my lease. They say they need an opportunity to "clean it," as if mold spreading through a ceiling, an HVAC system, a bedroom, a closet, and a bathroom is a housekeeping issue. And in the meantime, I am, in their words and in their actions, simply expected to live there. My health is already not in great shape. I told her that. I told her I have two dogs in that home. And I asked her one simple, fair question: would you live in these conditions? Her answer, word for word, was: "I'm not going to answer that question." She would not answer it because everyone in that office knows the answer. Let me be clear about what I asked for, because it was not unreasonable. I did not ask for money. I did not ask for compensation. I asked to be released from a lease on an apartment that became uninhabitable through no fault of mine, so I could go find a safe place to live. I offered to have my belongings out by October 31 so this could be over quicly for everyone. A reasonable company says yes to that in one phone call. Greystar, one of the largest property management companies in the country, said no, and then stopped answering. To anyone considering this property: tour the model unit, enjoy the pool, listen to the sales pitch about luxury living. Then understand that the day something goes seriously wrong in your home, this is the team you will be dealing with. Blame first. Silence second. A refusal third. You will document, you will plead, you will pay for a hotel while your apartment grows mold, and they will tell you to live in it. As of today, October 26, 2026, the mold is still there, I am still out of my home. If you value your health, your pets, and your money, live somewhere else.

Great Location, great gym, great pool areas.Nice roomie apartments, Publix right across the streetread more

One of the most frustrating rental experiences we've ever had. The application system was clunky…read moreand broken, income verification didn't work, and it took over a week to manually process--despite us telling them we were on a tight timeline. No one had a lease ready by our scheduled move-in day, and when we asked for just 2 extra days to set things up, they changed the lease terms after we applied--suddenly saying we'd need to sign a 14-month lease to keep our original price. We also asked about their 2-month concession promo and mentioned we might need to break the lease due to work. They never told us we'd have to repay the concession--something that should've been made clear up front. Instead, we got shifting terms, poor communication, and zero accountability from management. We ended up walking away, and they kept our $200 in application and pet fees--even though it was their process that fell apart. Be careful. They wasted our time and basically stole $200 from us. Wouldn't recommend to anyone. EDIT: Wish I could give this place 0 stars. Since I can't respond to their response, I'm adding this to the bottom of my review to hopefully help others. Just know--0% of their response is true. "When you requested a later move-in date, it impacted the rental rate due to our dynamic pricing system." They literally didn't even have our lease put together on our move-in date. I asked if we could move in Thursday instead of Monday. They said, "Yeah, that's great," with no mention that it would affect our rent. I don't even see how it's legal to raise the rent after we applied at a locked-in rate. "To help, we offered a lease term adjustment to preserve your original rate." You did nothing to help. Forcing us into a longer lease to "preserve" a rate we already agreed to isn't helping--it's manipulating. "We also explained the concession terms, which are standard in the industry and require fulfillment of the full lease to avoid repayment." That's just not true. If we had known we'd be on the hook to repay two months of free rent just for leaving early, we wouldn't have applied. Why would anyone knowingly sign up for that? Stop acting like this was communicated. "We understand this caused frustration and apologize for any confusion. Our team aims to be transparent and accommodating." You sent a rude, dismissive response when I asked for an application refund and never replied to my follow-up. That's not transparency or accommodation--it's avoidance and poor customer service. If you've read this far, please take my experience as a warning. One of the worst customer service experiences I've had--and they still took $200 from us for nothing. Run.

I found this community while helping my mother search for an apartment in the Trinity area and WOW…read moreI'm so jealous. I wish I could live here, but it's a 55+ community. The apartments are fairly new (I'm guessing no more than 2 years old) and gorgeous. It's just a cozy, beautiful and quiet complex. They frequently bring in food trucks and host nice events for the residents every week like happy hour, karaoke, art classes, brunch, etc. The team members we spoke to in the office are very kind, patient and helpful. I recommend this place to anyone over 55. You won't be disappointed.

I called to get information about living here and spoke with the manager, Sammi. She was so…read morefriendly and answered all of my questions. This place has dinners, brunches and different events. I can't wait to make here my home! Thank you Sammi for taking the time to help me!

All of the staff deserves a highlight! Maintenance gets done within the hour or day of the request…read more The office staff responds quickly and resolves any issues very swiftly. beautiful landscape and well- lit. It is a clean community, and feels very safe.

VETERANS BEWARE - They won't recognize military benefits such as a VA disability rating as income…read more Yes, this is in violation of the Fair Housing Act but they didn't seem to care. I let the law team at the VA know and they will be conducting an investigation so if anything changes I'll update this review. Also, if you are willing to pay what they are asking you could easily get an apartment for a comparable price in downtown Tampa and not have to live in the middle of nowhere thats a 45 min drive to anything fun.

Very happy with my decision to move here. I looked at a few other neighborhoods in the area but the…read morestaff sold me on this one. Everyone has been extremely friendly and helpful from the day I toured and on. Abby was very helpful with my questions and the maintenance guys always seem to have a great attitude. Finishes in the apartment are very nice and feel high quality, can't complain about a nice pool and gym either. Yes my upstairs neighbors are apparently elephants, but welcome to apartment living. Definitely get a top floor unit if that'll bother you.

Wilson was absolutely amazing. So helpful and super nice. Very very happy with his help. I'm very…read morepleased and a huge perk was his card! If it finds itself in the ground, it has seeds to grow flowers!!! Could not believe it ! Love environmentally friendly stuff :))))

Beautiful property! Moving is stressful enough but Leslie made it such a joy from start to finish.read more

Leslie is amazing and is always friendly and super helpful when I have questions about amenities,…read moremail or deliveries. Everyone I have encountered on the management/ service/maintenance team is attentive, cares and follows up.

I've been at Avilla Suncoast for nearly 4 years. It is a gated community with luxury apartment…read morerentals for stand alone and duplex units. All the backyards have natural grass, trees, and a privacy fence. The complex in general is very clean and all of the appliances and flooring in the unit are brand new. I've had zero issues with maintenance crew; they actually come out in an extremely timely manner. The complex is a very dog friendly community with a dog park at the front of the facility near the pool. There is a hot tub and nice grilling area also. You will not find another apartment complex in the Tampa Bay area that is for renter's, allows for large dog breeds, and you have your own backyard with a privacy fence. For the price, it is not matched. It is affordable and my rent has not been raised in 4 years. The Portfolio Manager for the complex, Stephanie Kouretas, recently did a routine walk through it my backyard. It was muddy from all the South Florida afternoon summer showers. The next day she contacted me and said Avilla was was resodding my backyard free of charge; I did not ask for it. That's a $500 value. That's good customer service and a great management team. I would highly recommend Avilla Suncoast and I am not an easy tenant to please.

From the owner: Avilla Suncoast: Luxury Detached Living in Odessa, FL. Experience a new standard at Avilla…read moreSuncoast, the premier destination for single-story, detached rental homes. Our community is designed for comfort, featuring 1-, 2-, and 3-bedroom floor plans with no shared walls and no neighbors above you. Each home offers private entrances and backyards. Enjoy resort-inspired amenities and enhanced modern living essentials in a gated, serene setting. As a pet-friendly community, we welcome your furry friends to join you in this elevated lifestyle. Located in the heart of Odessa, FL, Avilla Suncoast offers the autonomy of a standalone house with the ease of professional management. Exceed your expectations--tour Avilla Suncoast today!

Living at these apartments for 3.5 years has shown me one thing: some residents are far more…read moredramatic than the community deserves. People complained about the smallest things, but my experience was genuinely great. My apartment itself was beautiful--very upscale, thoughtfully designed, and honestly incomparable to any other unit I've lived in (2 bed, 2 bath, 3rd floor). I also had a gorgeous lake view that I never got tired of. The move‑in incentives were solid, and the staff--from the office to maintenance--were consistently amazing. The office team didn't just host "events" for show; they put real effort into them. There were multiple times where they had an open bar, and everything felt intentional and well done. Maintenance was fast, friendly, and reliable. Someone once let their dog poop right in front of my door, and maintenance came to clean it up just a few hours after I submitted the request. The amenities were also great and rarely out of service. The only thing that stayed broken was the gate--and that was because residents kept breaking it, not the property. If I had to complain about anything, it would be the noise. But honestly, it wasn't bad. I didn't even realize how "normal" it was until I moved into a townhome and experienced how much quieter that is. The noise level here is the same as any other apartment community. If noise is that shocking to you... buy a house. All in all, I had a great experience living here. The community is beautiful, the staff is wonderful, and the amenities are solid. My only real critique is that some residents complain way too much and can be a little bratty. Moved because I bought a house

Our experience at Altis Grand Suncoast was EXTREMELY disappointing. My husband and I moved in…read moreduring construction in December 2023 and found our unit dusty and clearly not cleaned. We called the front office and were told that if it wasn't clean, it was NOT their fault. Pest issues were constant, and despite raising concerns, the response was dismissive. Management frequently shifted blame and showed little accountability. What made matters worse was the unprofessional and rude behavior from multiple managers, including us being belittled in front of other residents and yelled at over the phone when expressing valid concerns. There was also constant staff turnover, which made resolving issues nearly impossible. In April 2024, our bathroom flooded due to negligence from the unit above--one of the residents being a front office employee who is now an assistant property manager. When we brought up ongoing noise issues, we were met with hostility instead of solutions. Upon moving out in June 2025, we were unfairly charged $680 for carpet damage we did not cause and were falsely accused of having a pet (we do not like pets at all!!), despite providing photo evidence and repeated clarification. My Husband and I strongly DO NOT recommend living here. Between the lack of professionalism, unresolved management and pest issues, constant pet feces almost everywhere, cheaply made objects in the apartment that would easily rust, and consistently rude management, this complex caused more stress than it was worth. If you want to save your mental health and energy, DO NOT LIVE HERE!!

Makenzie was the leasing person who helped us. She was kind, attentive & thorough. She made us feel…read morewelcome, gave us the info we needed & showed us all their wonderful amenities. We found a better fit which is a brand new community. Ask for Makenzie, she will give you top notch service.

I met with Kayla and toured the apartments looking for a new home. My job with HCA is relocating me…read moreto Lutz. Since I am new to the area I needed something close. Kayla took the time to not only show me a beautiful 2 bedroom facing the pond which I loved but she also highlighted all of the shopping and local conveniences I would be close to when moving to the area. I visited the other apartments in the area and the information I was provided was minimal compared to what I was given. I can't wait to finalize my move.

Awesome property!! Great management team, the ladies are always available and willing to help…read more Maintenance is quick, no complaints.

From the owner: Brand new luxury apartments in Trinity, FL! Now leasing. No appointment necessary. Walk-ins welcome.read more