Martina is wonderful. She takes the time to answer all of your questions and listens to your…read moreconcerns. The Maintenance staff is also wonderful and does a very thorough job of explaining what they will be doing and in a timely and accommodating manor. The grounds are well maintained and makes apartment living a great experience. Thank you for your patience and professionalism throughout the rental process. Highly recommend! When there is a unit available! They are pretty hard to come by!

I have lived at 3 apartments in this property, through life circumstances. 2003 thru to 2021. It is…read moremy home. I should have written this a long time ago and don't know why I haven't! Today was a perfect day to write this review. I called the office and left a vmail asking for a tin of paint so I could touch up some walls in my place, after 7 years it's was time lol. They had offered to repaint my whole apartment when I renewed the lease end of last year. But it would be work, moving furniture etc so I politely declined and said I would touch up heavy traffic areas myself eventually. I decided this week would be a good time. So one hour, not even, after leaving the voicemail. Katie the Assistant Manager had returned my call and Dennis the Maintenance Manager had promptly left the paint on my door step. This is how they have ALWAYS treated me here, the team are amazing, friendly, always professional and more than anything make me feel this is my home Always! The neighborhood reflects how it is run, my home and neighborhood is beautiful clean quiet and friendly. If you are looking for a home in Trinity please look no further. I haven't

We have had a wonderful experience living at Trinity Exchange Apartments and just renewed our lease…read morefor the third time! The community is clean, well-maintained, and very welcoming. The management and staff, Melanie and Mitchell, are professional, friendly, and always responsive whenever assistance is needed. A special shout-out to the maintenance team, Christian and Javier, who handle requests promptly and make the process completely stress-free. The location is excellent, with easy access to shopping, restaurants, and major roads, while still feeling peaceful and safe. Overall, Trinity Exchange is a great place to live, and we highly recommend it to anyone looking for a comfortable and well-managed apartment community in Trinity.

I've absolutely loved living here for the past three months. The community itself is beautiful and…read morewelcoming, but what really makes this place stand out is the staff. Everyone is incredibly friendly, approachable, and genuinely helpful, which makes a big difference in day-to-day living. I've only needed to submit a few maintenance requests for minor items, and each time the response has been quick and professional. The maintenance team is always friendly, respectful, and resolves issues efficiently, which gives me a lot of confidence in how well the property is managed. Living at Trinity Exchanges has been such a positive experience, and I truly appreciate how much the staff contributes to making this community feel like home.

Don't rent here it's not like what the reviews said, rent insurance was big a scam as well,…read moreneighbors are something else stole my son expensive belongings was in camera as well and the lease office didn't want to help, the staff is very unprofessional and rude specially Tammy the manger, if you looking for peace of mind for you and your family this is not a safe place period

We lived there approximately three years and we were happy with the maintenance and management.read more

I lived here for a a year. And everything is difficult. We moved in with someone who was previously…read moreliving there so there was absolutely no communication because they assumed we knew everything and I knew absolutely nothing. Their excuse to why they had a lack of communication or everything was handled so unprofessionally was because BLANK was a tenant here before. Well, there are three new people who don't know anything about the facility and are moving in so wouldn't you think they would at least offer us a tour or offer to provide the information. We weren't able to see the unit before we signed the lease. Which sucked, because there was a bunch of issues when we moved in including the ice machine not working, the dryer didn't work good, the AC also didn't work well, the sink was leaking, the floor had a HUGE crack in it. When we moved in our ice machine was not working. So I imagine a hot Florida day, going up three flights of stairs (because there's no elevator to move the furniture up - the staircases are outdoor) and not having the ability to cool down. Because there are also no fans in any of the rooms and the ice machine doesn't work. It took maintenance three times looking at the machine to fix it. If anything in the apartment doesn't work plan on it not working for at least 2 weeks. The maintenance team is friendly and they work hard. I just think they're too many issues they're trying to put Band-Aids on instead of fixing. So it's not going to be resolved in a timely manner. If you have pets don't expect them to give you any notice when they're going to come over. I asked multiple times to be notified prior to a maintenance person entering and they never called. The gym never reopened after it closed for Covid. (Even though the entire state of Florida was basically open) And the office area where they have two computers, never really works so you're better off just sending any documents you need printed to the employees email to print it for you. As other reviews mentioned it is located next to a sewage facility so the smell can be bad sometimes. There's usually trash around from the other residences but they do an okay job trying to pick it up quickly. There also usually dog poop around even though they provide bags. So once again the residents are just careless. The dog park is nice. There's no recycling. They never notify the building that they're going to work on. For example if they are pressure washing you have no idea.. no note, phone call, letter, nothing. So be prepared to being awoken to pressure washing, drilling into a sidewalk to do some re-paving, to literally anything. If you're still here - The place is cheap so if that's what you're looking for it's great. Just don't ever need anything. We had a 3/2 for 1400ish. The lakes are pretty and nice to walk around. The pool is nice. Also take plenty of photos when you move out - got UNNECESSARY charges instead of getting our deposit back. Something with our window? There was nothing wrong or damaged with any of the windows. Just just be on point. Cross all your T's and dot your I's folks because they'll get ya.

Do not attempt to rent here these people stole $200 from me on the deposit hold and app fee. Said…read moreyou need over 600 credit score with i have above that i printed my report from all agencies in advance. They lied and kept my $ said it was a corporate decision after making me wait over a week. Total thieves

Awesome property!! Great management team, the ladies are always available and willing to help…read more Maintenance is quick, no complaints.

Get security here sooner than after 9pm. These kids come right after office closes and leave around…read more9 cause they know security makes their rounds after 9. I have lived here 3 years and I can't wait until my lease is up. The complex used to be nice but NOT ANYMORE!!!

It's one of the cheapest options for rent in a great and convenient area, located close to US 19…read moreand other shopping centers and food. You've got Sponge Docks, downtown Tarpon, Sunset Beach and much more in close vicinity. Maintenance is quick, Daniella responds promptly. She has strict rules to follow, but does her best to accommodate. Easy and financially helpful move out. Some areas of opportunity: 1. Leaving a maintenance request receipt after entering properly to let tenant know that you've entered and did the maintenance request. 2. Business Center printer needs maintenance. However Danielle does print upon request.

From the owner: Apartment community in the heart of Tarpon Springs! We offer large apartments with amazing…read moreamenities! Call today and ask about our specials!

I moved into Pier 8 at the Preserve in Odessa, a couple of weeks ago. The apartment feels like a…read morehigh end condominium BUT the one thing that was unexpected is the welcome feeling and hospitality. The community hosts, Robby and Mila, Owners of Revelation Cafe on Dale Mabry had a wonderful event to meet other neighbors, the other night with great food!! I want to also give a shoutout to Mario , with maintenance, who welcomed me to my new home. There were just a couple of little things that needed tweaking and he was on it !!! So happy I made the choice to live here!!

I am so sick and tired of the kids who both live here and those that come into here from…read moresurrounding area's to use our facilities. Especially the pool area. They are loud, vulgar and disrespectful. The office sent out a message the other day reminding everyone that those under 18 must be with a resident adult. Today the pool was noisy as heck with kids and no adults. You can't get ahold of security until after 9pm. This was 7pm. Do we really have to call the cops for this? This place has to get there act together NOW!!!!!!!

I live there. Good service. Reasonable rent. Waiting for maintenance to install grab bars in my…read morebathroom per ADA.

Wilson was absolutely amazing. So helpful and super nice. Very very happy with his help. I'm very…read morepleased and a huge perk was his card! If it finds itself in the ground, it has seeds to grow flowers!!! Could not believe it ! Love environmentally friendly stuff :))))

I am writing about an injustice done to a good friend who has lived and always paid rent and been a…read moregood tenant at Park At Ashley Place for over 12 years. They towed my friends car when he parked where he normally does and they called and had it towed, which cost him over $160.00 to get his car back. On a substitute teachers salary he cannot afford this and he wasn't warned beforehand and wasn't aware of the new policy. Nothing was posted in a visible place around the apartments, but when he asked for reimbursement he was denied This is very poor treatment of a reliable long time great tenant

As always, we appreciate all feedback. I apologize that you feel this way. I have an open-door…read morepolicy and you know you can come talk to me anytime as you have before to let me know of the issues that you are having. We love this community and do not want any of this kind of issues here that would disallow any of the residents to enjoy their homes. This behavior is unacceptable. Please come talk to me or call me so I can resolve the issue. This is a great community. We have residents that have been living here for 15 and even more than 20 years and it is my intention to make sure they keep enjoying it as well as everyone else who chooses to live here. I appreciate you giving me the opportunity to correct the issues you are having. Property Manager

I like my building clean no bugs , I liked my neighbors they were nice. They kept the hallways…read moreclean. They pressure washed frequently, but this was only with a new management. I was with a complex for two years. When I first initially moved in, nothing was ready they kept trying to prolong me signing my lease then, after signing the lease, they told me to go have dinner somewhere until the apartment was ready which was ridiculous. I had all my things in a U-Haul truck sitting in front of the apartment complex with waiting an hour I got frustrated and told him to just give me my keys when I went into the apartment was not clean at all. There was still food in the cabinets and fridge raider. I had to get my family to help come clean because I was bringing a one year-old with me in the apartment. I was highly disappointed in that. On top of the agreed to give me a discount on my rent or gift card. The people end up leaving the office or finding a new job and I never got my discount and the apartment has been vacant for six months before me moving into it. No one had been in to clean it out. That is the only problem that I had other than that. Everything else pretty much went smooth there, I can't complain too much. That was the biggest problem that I had was moving in and never got refunded for anything when they are supposed to pay for cleaners. for the apartment... I also have recordings and proof of them saying they would do these things I never did. i just moved out we will see how this deposit will go. I clean the apartment way better than how it was when I moved in.!!!!!

My son visited this complex to help a friend in need by providing transportation and ensuring that…read morefriend made it home safely while they were not feeling well. He parked in visitor parking, got his friend who is a resident there safely in there home bc they were too weak to walk and came back out and the vehicle was gone. He panicked called the police and thought it was stolen and later learned that the truck was towed. Evidently they have a rule where you can't back into a spot to avoid being towed. There were nooooo signs indicating this information providing awareness to visitors immediately to avoid being towed! My son spoke with the officer AND A-1 towing who BOTH informed him to wait until the office opens to speak with someone to provide the tow company with permission to release the vehicle. My son did just that and was informed that they WON'T do that and don't have the authority to do so. I then got involved and was informed of the exact same thing. Management was extremely rude and not compassionate what so ever and LIED to my face. I ended up calling the police who were very helpful but couldn't force them to do what's right! Shame on this apartment complex for how they treat people visitors and residents. After talking to people in passing who over heard what was going on and the resident that my son helped said the same things. I work for Hillsborough County deal with children and families on a daily basis and don't rest people the way I was treated with this one and only encounter with this complex. I will be contacting corporate about this matter all the way to the top if needed.