Bless these people here. Seriously…read more The doctors and staff are wonderful. Kind. Caring. Compassionate. They always do the right thing. Always see you even if it's past hours. They do work with rescue groups. They're just awesome. I've brought to rescues to them for various services and never leave disappointed. They have good prices and are just good people. Thank you so much for always taking care of my pups. I appreciate it.

Called for new doggie sick appt. Cold/ ruthless receptionist…read morestated would take a week for next appt opening. Sick fur babes cannot wait that long. Lowest star for lack of interest in seeing sick pup.

I do wish this vet and animal hospital was closer to me. But it became my dog Tex's vet in his…read morefinal years, as he chose to live with grandma and gramps out in Cypress. My sis recommended this vet hospital, as they performed surgery on her 10-year-old pittie, and she was beyond pleased with the care. Tex visited this hospital just a handful of times in his final year. He mostly saw Dr. Alyssa Rahaim, and I really liked her bedside manner with us, her advice, and how easy she was to reach by email or phone (especially in his final days when I wasn't sure if it was time to put him down. She called me while she was on vacation.). Additional pros: The facility has a very friendly staff, short wait times, onsite pharmacy... I think they also do boarding and grooming (in a separate building up front). Two things I wish for: :: If they did house calls/mobile visits, because it was very difficult to get my 14-year-old lab out of the house, into a car, and into the vet every six months for his labs. :: Or, if they could reserve some front parking or the loading zone with a sign that specifies it's for loading/unloading elderly dogs or disabled dogs, and of course for emergencies (which I assume that's what it's mainly used for), but I've witnessed that loading zone fill up with people too lazy to park in the lot and walk inside. But to end this review on an uplifting note, when Tex did pass (I used a mobile service from a different provider), Cypress Fairhaven Animal Hospital sent me the loveliest sympathy card that was hand signed - with sweet messages - from their entire staff. Tex was only a patient there for a short while, yet they treated him as though he was a lifelong patient.

I repeat do not schedule your pet with Dr Anderson, she does not go above and beyond when it comes…read moreto treating your pet, she's very rude and came off with a attitude. I never had any issues with the other doctors and my pets have seen multiple doctors within 19 months. Its a -0 for Doctor Anderson trust me take my advice.

Dr. Andrus was amazing about hearing my concerns about my pet and then helping me to solve and…read moreresolve all of my concerns. She was patient, understanding, helpful, and supportive! Her staff was also helpful and willing to answer any questions even after my initial visit.

Amazing vet and staff! And they do not charge for unnecessary tests. Dr Andrus is so smart and…read morehelpful! I bring all of my animals to them. Our cat had a medical emergency and they took her right away helped us out without any questions. I'm forever grateful.

I just have to share how amazing Cypress Lakes Animal Hospital has been for us and for Layla. After…read morea tough time with our previous vet, walking into this clinic felt like a breath of fresh air. They've been so kind, so compassionate, and it's clear they really put Layla's health first every step of the way. They didn't just confirm her diagnosis quickly; they did it with such a caring attitude, sparing us all the extra hassle and cost. And when Layla had some eye issues later on, they went above and beyond to help us out. They even helped us figure out the best financial options without ever making us feel like it was just about the money. Honestly, they treat Layla like she's their own, and that kind of genuine care means the world to us. If you're looking for a vet that truly puts your pet first, this is absolutely the place.

Dr. Morales and her staff at Cypress Lakes Animal Hospital are WONDERFUL! Dr. Morales is one of the…read moremost knowledgeable, caring and compassionate veterinarians I have ever met. One of our Dobermans had an extremely painful immune-mediated disease where his toenails would just randomly split, crack and fall off for no reason. Dr. Morales tirelessly researched his issue until she found the perfect combination of medications and vitamin supplements to treat and heal his condition. Another one of our Dobermans lived a very happy, healthy life for ten ADDITIONAL years after being diagnosed with diabetes ONLY because of Dr. Morales' expertise and incredible dedication to monitoring her health, bloodwork and medications! She has taken care of our dogs for over a decade, and we trust her and her advice unconditionally.

Fairfield Animal Hospital made me and my cat feel comfortable. After my first phone call the day…read morebefore , and being a transplant from California, I was still a little reluctant. That being said , I was overwhelmed by the front end staff and how they handled my Senior Burmese. My cat was comfortable , I was at ease . and my experience very satisfying.

you see a different dr every time. some are good and some are not. more bad then good. one older…read morelady dr, was rude and dismissive, then I canceled a appointment but I did not do it 24 hrs in advance and they charged me 50.00!!!! bad customer service, exactly why I changed vets.

Our baby kitty was experiencing excessive weight gain, lethargic and diarrhea. I called this…read moreclinic - no-one was available at that time but the Tech, Nicholas returned my call and recommended cutting back on his food. I was unhappy. So called another clinic. They immediately asked me to bring our kitty in. The vet was readily available. He had fluid in his abdomen and a fever. Labs were taken and he has the disease Feline Infectious Peritonitis. It is a type of mutated feline coronavirus. Was immediately given steroids and will begin treatment which has only been available for a couple of years. Be very careful w Blackhorse and Fred Schneider's staff!!

Friendly and helpful staff. Always able to get a timely appointment when needed and I know that our…read morepets are in good hands under their care.

I am so very grateful for Dr. Pelton and his staff for taking such immaculate care of my 6 week old…read morekitten, who suffered 3 fractured legs and a fractured hip, but then found out that one hind leg needed to be amputated. I was scared to death because she is so tiny, but surgery went perfect and an hour after she was already trying to walk around! I will never be able to express how thankful I am for all you guys did for her. Grace O'Malley is a fighter.

Dr Pelton saved our Archer! I could not afford…read morehospitalization and archer really REALLY needed it. Luckily Hearthstone gave him the therapy needed, and he has perked right up. There are still unknowns, but I very much believe this service truly saved my dog's life. We live right across the road, so fortunate to have this type of vet in our community. Thank you Doc + team!

I came home to find my pup had gotten into some tin foil, and I was immediately worried he may have…read moreswallowed some. I rushed him to the ER, and thankfully there weren't many patients ahead of us; we were seen within about 20 minutes. The facility was clean, calm, and welcoming, which really helped ease my nerves. The staff was incredibly friendly, and you could truly tell they cared by the thoughtful questions they asked and their gentle, compassionate demeanor with my pup. He needed X-rays, and while the results took a bit longer, the process was thorough and reassuring. Overall, we were there for about two hours, and the best news of all: my pup is perfectly okay and didn't swallow any foil. They even called me the next day to check in on him. Not something I expected, but that extra touch really shows their genuine care for the animals they serve. If you ever find yourself in a scary situation with your furry loved one, I would absolutely recommend this pet ER. Caring, professional, and worth every minute for peace of mind.

From front desk to the vet and vet assistant everyone was great in helping with my old girl and her…read moreear. Thank you for all being so nice and taking care of my dog while we were there.

Came here Feb 28th to euthanize our beloved dog of 14 years ‍…read more The provided family room was inviting with two couches, comfortable blankets for my pup, and all the treats he could ever want! After explaining the euthanasia process to us three times (!!), Tina allowed us all the time we needed to say goodbye before making the final call. We left feeling very well taken care of, noting the superb level of compassion displayed throughout the entire process! Thank you Tina and UrgentVet team! You made this painful experience as pleasant as could be.

In quickly late at night. Super friendly staff and very nice facility. Would be my first call for…read moreany future pet emergency.

What a great experience we had at Healthy Smiles with my 2 dogs. They cleaned both pups teeth…read morewithout anesthesia. AMAZING. We will be back every 6 months. So glad I found them.

I scheduled both my dogs for the non-anesthetic cleaning. At ages 10 and 8 yr, our Vet has never…read morerecommended dental prophy under anesthesia. Their gums were healthy too. Still, they had some tartar build-up and breath was getting a little "doggy". BTW - their daily diet is dry kibble daily and a green dental stick every week. Treats are hard biscuits, raw veggies, doggie popsicles, antler splits, and moose palms. So, I scheduled them for the cleaning service. I was a bit concerned that the pet owner was not allowed behind the door to even see the treatment area. However, both dogs came out with shinier teeth, mostly free of tartar and plaque. Best of all, neither dog acted traumatized at all. It has now been several months and the effects have lasted quite well. I would do it again but not every 6 months that they suggest! I conditionally recommend them for a cleaning here IF the dog does not have gum disease or major tartar/plaque issues. IF your dog does have either of these problems, IMHO, it needs an actual Vet for therapeutic treatment to keep the infection from affecting the heart, liver, kidneys, etc. It will live longer and have a much better quality of life. You should expect that the cleaning will be more cosmetic than therapeutic due to pain limitations. Their method and the results make sense because, no matter how "mellow" and "zen" they are, put yourself in your dog's place. Imagine, you are the client and the tech comes at you with a sharp metal instrument or water pick and you quickly feel how painful it is. Would you sit there and let them keep poking at your gums? Nope, no way. That's why a dog may need general anesthesia. Just like when we humans get our teeth cleaned it can hurt. But, it is not good form for us to start writhing around in the dental chair, growling, snapping, or peeing on the hygienist. LOL Am still curious about how they keep the dogs mellow and zen during the cleaning. Both my dogs are wiggly. I think they must be restrained somehow (maybe swaddle or papoose wrapped?) or be held by another tech or something. Why is it so expensive? Their corporate website shows multiple locations in Florida. The Florida stores were literally half the cost of Texas locations. I called their customer support line and learned that Texas law requires that a veterinarian must be physically present when even non-anesthetic cleanings are performed. . . . I'll keep my opinions on that Texas law to myself. Tips: #1 Let H.S. know you want mouth photos from both the left and the right sides on the after-treatment report. If they are not able to give the report and say they will email it; keep reminding them if it does not hit your Inbox within a couple of days. #2 Verify that the final bill matches the amount you expected to pay. There was much confusion about how much I actually owed but we worked it out. Here's why. I had recently adopted a rescue dog with terrible teeth. So scheduled a consult visit with Healthy Smiles to learn if he was an even a candidate for their cleaning. I cancelled the appt after his post-adoption exam with our vet. My vet said that, yes, he needed an FME (full mouth extractions) and reconstructive surgery. So I cancelled his H.S. appt with appropriate notice so I could get the deposit refunded or credited for my other dogs' cleanings. The receptionist had difficulty sorting all that out in their billing/appt system. It didn't seem to be user-friendly or intuitively designed.