Really super professional towing company, I recently had my Cadillac Escalade towed by them and…read morethey treated my truck like they owned it. I would HIGHLY recommend these guys to tow your vehicle. And the price was very reasonable considering all the effort to lake sure everything went well. Thank you HIDE N SEEK TOWING AND Patrick Hott an Samuel Martinez!!!!

This morning, I had the privilege of meeting Sam, badge 102. He was assigned our very difficult tow…read morefrom the lower level of a parking garage. He came on time and was very professional, but went above and beyond to successfully retrieve our vehicle from the garage. Fantastic job Sam, we will be using and recommending Hide and Seek!

Owner doesn't know how to drive he caused damages to my vehicle after he chose to drive around with…read moreit on the back of his truck for two hours before bringing it to the location I gave him to drop it off at then doesn't want to pay for damages do not trust them the owner is a scam artist

Great service and friendly. My particular tow truck driver went above and beyond what I expected…read more They are on time and a trustworthy tow service. I would definitely use them again in the future.

Chris was great. The dispatcher was awesome. Great price! 5 stars! Thank you! They showed up within…read morethe hour. Really nice clean truck too. Very professional

Our classic Mercedes broke down and we needed a tow. We requested a flatbed from Kustom Karriers…read more They dispatched their driver Frank and he arrived promptly to the location where we were stalled. Frank was very careful in loading and securing our car onto his truck. Frank acted in a very considerate manner about our concerns of having our car towed and he was knowledgeable about properly anchoring the straps to the chassis. I rode with Frank over to the repair facility in his tow truck and we had some nice conversation. I would highly recommend using Kustom Karriers to anyone who is in need of a tow. They are prompt, efficient, and courteous. Well worth the money and peace of mind - especially for those who really love their old classic car! It is no wonder that this company has the contract with AAA roadside service.

Great service and good price was good too! Quick to answer and get to me in a timely manner. They…read moredid a great job at towing my car to the shop when I had a ball joint bust. Would differently call them again in the future.

Excellent work by friendly people. Smart, ingenious really, how they got my heavy truck towed out…read moreof a difficult situation. Timely, great communication. Probably the best I ever had! I saw a negative review, which is so different from my experience and the other reviews. Bear in mind that the problem in some cases is with the dispatcher, not the actual tow guys. Also helps if you know just how difficult it can be to handle multiple tow jobs often taken and eta given by someone other than the tow truck operator.

Horrible customer service. Accepted the tow from my roadside without checking notes. 2 hours after…read moreaccepting called to say cannot tow with key. Would never suggest!!!

I work for a DSP (Delivery Service Provider) partnered with Amazon and we have used this towing…read morecompany a few times to get out drivers out of some sticky situations typically in Lewisburg/College Grove/ Chapel Hill areas but we always have a 10/10 experience when using Mark's towing and we will definitely be using them for any future tows or winch outs. . I usually talk to the older gentleman and he is always super nice and attentive and keeps me updated on any issues, if any. Every time we use Mark's towing they get out to our drivers super fast and are able to get down any back roads we send them to.

Went to my grandfather's funeral, and when I got back, my car was towed by this scammy company…read more AFTER the Uber drops me off, the crabby, rude old lady at the front desk informs me I can only pay cash to get my vehicle out for $500!!! I'm already crying because I'm stressed about the funeral, and scared being in this city alone when my home is 3 hours away. Only accepting cash is a huge red flag, but to make it even better, they don't have an ATM! So, crying, I have to call another uber to take me to an atm to get cash and back to the tow yard. Upon paying the $500 extortion fee, I discover I dropped my car keys in the uber. Now I'm really crying because it just has been a really bad day. I have to call Uber and pay them for the driver's phone number to then pay him to drive my keys back to the tow yard. The crabby, horrible-excuse-for-a-human being at the front desk sees me crying and calling the uber driver, and gleefully sings out to me that if the driver isn't there by 6:00 pm with my keys(it's 5:30 pm) that I will not be able to get my car because she is closing and it will be an additional $65 to get tomorrow. I am STRANDED at this place, three hours from my home, out of money with no place to go, and she could see how scared and upset I was, but she found it pleasurable to add to my distress by being a horrible, evil human being. What kind of person does that? Yep, I made a mistake in my time of shock and sorrow, got my car towed, and paid over $700 rectifying it. But to be treated the way that old lady treated me and to be mocked and laughed at during something so stressful and scary is a testament to what kind of company this is. Thankfully the uber driver arrived 5 minutes before they closed. Now all I can do is spend my long drive home praying that the rude, empathy-lacking old lady at the front desk receives everything she deserves in this lifetime and the next one.

Larry picked up the phone compared to the other towing companies, he did not hesitate to inform…read morewhat prices he offers and worked with me to understand how towing works. He gave a great ETA and arrived sooner and delivered on time as promised. He has great customer service skills and people skills, a very bubbly and affectionate smile and laughter. 10/10 would recommend!

They were great! They had a very long wait, but we're able to recommend another spot closer to…read morewhere we were stuck. If we are ever in their neighborhood and need a tow we would definitely call them first!

We used this company to tow a vehicle to our home. The driver drove into our lawn and caused some…read moredamage. I called the company, and they were responsive, took effort to make things right, and paid for repairs. While it's never pleasant to deal with a problem, I appreciate how they handled it in the end.