I enjoyed seeing the Family Nurse Practioner, Joan Shepherd, there. She is amazing…read more Unfortunately, the other staff are less than helpful. I rarely get calls returned from staff. I called today, only to be met with some laughing and being asked to be placed on hold. After about 8 minutes on hold, I asked about my prescription refill that the pharmacy called in almost three business days prior. I was placed back in hold only to then be asked if I had checked with the pharmacy. Less than helpful.

I've been rescheduled multiple times before even getting in the door. Really unprofessional and…read moreunaccommodating.

Reception was fantastic, warm, comforting, the woman took my info and showed me to a bed. She was…read morevery nice while asking questions, then the male doctor came in and she left. The doctor was rude and passive, annoyed I couldn't give exact dates when I told him I can barely see the words on my phone but can give him the timeline. His attitude was abrasive and I asked for a female doctor which he snapped there were none just him and to deal with it, then a nurse ripped open the curtain and said "yeah he's the only doctor and he's already entered your room so you've gotta pay him. That's how it works" I will recite this exact review if I get a bill because I am not paying for negative attitude and people who are exasperated by my need for medical attention. I left immediately in tears and told the front desk how horrible the doctor and nurse were.tried to walk home unsuccessfully and people on the street thought I wa drunk and been assaulted from how upset I was on top of having extreme dizziness and nausea like vertigo. Shame because this place has been recommended to me but I'm not paying for their mean attitude and lack of care for wellbeing. The woman at the front desk would make a better nurse and doctor than the 2 I encountered. Horrific experience. This is why I have anxiety about medical care

Came in for an ER visit from food poisoning. no wait and the staff helped me quickly. Had to check…read morein a few times but that's just how hospitals are. They were able to diagnose quickly and get me what I needed to do better.

I received flyers about how great it would be for me to transfer my general care to Oak Street. I…read morefinally went over for what I thought was a marketing tour of the facility. Instead, I was charged for an office visit, to Medicare, with me paying the remainder of the amount due = $62.69. I called their billing and asked for the charges to be removed as I did not see a doctor and had none of the exam items such as weight, blood pressure, etc. that I would expect from an office visit. Instead, they sent me a second bill, which I have just mailed the check for. That is a lot of money for a 15 minute meeting on the facility and discussing health care options. I do not recommend this group.

From the owner: Now accepting new patients. We specialize in caring for older adults. Our doctors take the time to…read morelisten, understand your needs, and help you achieve your health goals. Oak Street Health is a network of primary care doctors for adults on Medicare. Book an appointment at our Chamberlayne clinic today.

Dr. Palmore is the best around, he related with this patients and cares about their health and best…read moreinterests.

I'm really unhappy with this doctor and will not be going back. He only cares about money and does…read moreNOT care about his patients at all. I went to see him for an annual wellness checkup and was prescribed a medication for my anxiety. He told me that we would check in after a month of me taking the medication to see if I was doing well with it. I assumed this would just be over the phone as is normal practice with most doctors. When I called back after a month, he was on vacation for 2 weeks and did not have anyone at the office. So I was off my prescription for about a week before getting ahold of him and experiencing serious withdrawals. Then when I finally was able to contact him he told me I would need to come in person for an appointment for a refill on my medication (this is not standard practice and I've never had this happen before... it's unusual to be asked to come in for a full appointment for a REFILL of something the doctor has already prescribed). It's clear that he's only trying to make money by doing this. My insurance does not cover anything outside of an annual wellness exam, so it would be $90 for me to just get a REFILL of my medication. Absolutely ridiculous. Would not recommend this crook of a doctor. Additionally, when I called him to express my concerns he was EXTREMELY RUDE.

I've been a patient of Dr. Christensen for more than 10 years. I typically see him twice a year and…read moreit's always a positive experience. He never seems rushed or bothered by any questions and is genuinely interested in my well-being. He's always willing to give time for change in diet or lifestyle before rushing to prescribe medications. The office is clean and medically up to date, but the decor is older - but to me that's a positive. I'm paying for medical care, not fancy offices.

Dr. J Stephen Christensen, MD, is a good doctor; he cares and listens to you.read more

Thank you Dr. Maughan and staff for taking such great care of my family - you are the best!read more

Never pick up their phone! Never respond to patient request when asked for medical records! But…read morethey sure know how to bill their patients!

From the owner: Your health and well-being are our focus at Dominion Medical…read more Located In The Heart Of Richmond Virginia's Jackson Ward Community, Dominion Medical Associates, Inc. Has Been Serving A Diverse Population For Nearly 100 Years. Thousands Of Patients Have Come Through Our Doors And Received The Utmost Quality Care. As Our Healthcare Organization Continues To Grow, We Invite You To Consider Our Physicians To Handle All Of Your Medical Needs. At Dominion Medical, Our Priority Is You.. Our Patient.

I have been a patient of Dr Hendrix for over 20 years and have been very pleased with his ability…read moreand the care I have received.

Came to Grove Avenue primary care the front desk, ladies are mean and gossipy, and are terrible at…read moretheir job. The care is laughable. My doctor literally told me I shouldn't be leaning on my antidepressants as a crutch. And I can never get in contact with anybody to set up an appointment. They always just send me to some old ass nurse voicemail and she never picks up and she's rude.