Big Bear Marina was enjoyable from start to finish. The girl at the desk was working fast and…read morefurious, ensuring everyone was taken care of. Captain Paul was the absolute best tour guide! Happy, informative, and full of fun facts and big bear history! The other employees we met were kind and courteous and helpful. It was a great day with my beautiful cousins; I will definitely invite family and friends up to tour the lake!

Cap'n Paul was very friendly and nice even though there was only 4 in our party. I liked the…read morecelebrity stories in big bear.

Rented a pontoon boat on 7/14/26. Not sure of the actual name, but it had a 155 hp motor. 2nd…read morenewest in the fleet. Boat was absolutely SPOTLESS upon boarding! I've never seen a such a clean boat for rent. No tears. No stains. Everything worked. Just wow! Pre-drive instructions were great. Don't remember his name. Nice guy! Upon docking, Ben boarded and drove us around the dock. Talk about an awesome person! Cordial. Nice. Etc. Side note: He's aiming for Stanford. One bright kid! Mia at the desk was super nice. They take pictures of the boat before hand. That's probably why it's so clean. We've rented boats from many places. Best by far.

After payment we discovered that their jet ski area is very limited, no signage displayed at…read moreoffice. Declined the usage for that reason before even touching the jet skis 2 minutes later, but office initially gave us a very hard time about a refund. Office lady finally relented and was pleasant but other staff was unnecessarily hostile and belligerent. Who needs that? FYI expect to pay $20 parking.

This place was amazing, great customer service. Courtney and his brother and staff were of great…read morehelp.

Courtney and Service and his team are amazing. I purchased a boat over a year ago from inland boat…read morecenter. I had it out 12 times in the 14 months three times were good or at least fair. Every other time was a disaster with the same recurring problems I finally got tired of inland boat center bullshit I had the same problems over and over from when I bought the boat always promised it was fixed and it never was so I went onto my Copilot AI and asked for the best Marin shop between Riverside to San Diego both AI services recommended Gearhead Marine let me tell you first they are knowledgeable and meticulous. I would also add they are not cheap. They're looking for cheap. Don't take your boat there but if you're looking to get your boat fixed properly and have it like a new boat, that's the place to go again Courtney's team or fabulous and meticulous by boat never has been this good since I've owned it the last 18 months don't buy from inland boat center. Don't take your boat there for Service go to Gearhead Marine. You'll be a lot better off in the long run and you'll feel very very good about what you had done. I don't mind paying if it's done correctly that's the case that Gearhead Marine give them five stars or 10 if you could.

I recently had the pleasure of using Mile High Marine for both maintenance, detail and storage of…read moremy boat, and I can confidently say they've earned a five-star rating! From start to finish, their service was exceptional. The staff was incredibly knowledgeable, friendly, and attentive, taking the time to explain the repairs needed and ensuring everything was done to the highest standard. My boat came back running smoother than ever, with every detail meticulously handled and Alberto is a master detailer. My boat looked like new after an Alberto full detail. Their storage facility is top-notch--clean, secure, and well-maintained, giving me complete peace of mind during the off-season. Pricing was fair and transparent, with no surprises, which I greatly appreciated. Whether you need routine maintenance, major repairs, or reliable storage, Mile High Marine is the place to go. I'll be a loyal customer for years to come--highly recommend!

We have been residents of Lake Arrowhead for over 20 years. A number of years ago we discovered…read moreMile High Marine. We stored our boat with them for years. The indoor storage was only the beginning ! They did a fabulous job for us on engine maintenance for our boat. They did an excellent job for us annually with deep cleaning and season preparation for our boat. Mike and his son Michael , along with their office manager , were easily accessible and could not have been more pleasant to work with. We recently purchased a unique boat from them. The purchase process and the honest representation about our new boat was so impressive. We could not be more pleased about our history of working with Mile High, along with our new boat purchase from them. They are simply a relatable and reliable company to work with.

The team at Pleasure Point Marina were all kind and welcoming. The young gentleman who helped us…read moreget situated with our boat was great and offered fun banters as well as helpful insight on current best spots for fishing. The boat they set us up with was top of the line. Looking around, we definitely had one of the newer and nicer rentals on the lake. We went with the standard size pontoon for 4 people and had plenty of room for each person to have their own space to cast off at all times. While our luck with fishing was limited, we had a great time out on the water in our comfortable boat.

We rented a pontoon boat and what we got exceeded expectations. The boat was nearly new, 2025, and…read morehad been kept in perfect condition. The staff was quite helpful and answered all of our questions. We absolutely loved our day and would recommend the highly. We will do it again if we are ever in Big Bear again.

PIRATE SHIP: adults loved learning about the history of the area; kids laughed at the captain's…read morejokes, sang along with the sea shanties, and jumped at the chance to steer the ship themselves CHARTER FISHING: Your guide will provide rods (and probably cast them for you), drive you to an area with fish, and help you reel them in once you catch something. If you're lucky, you might see a bald eagle swoop past the boat!

STOP!!!! DO NOT RENT A BOAT HERE!!!!…read more You cannot get in the water and they will not refund you ANY money whatsoever! They are not friendly, kind, trustworthy or nice. TOTAL SCAM OF A COMPANY!!! Save your money!

I had a great experience getting my smog check done at Knight's Automotive. It is a wonderful,…read morefamily-owned business run by the owner, David. His daughter was working the register when I went in, and she was very welcoming. The entire process was incredibly fast--I was in and out of there in no time. Their pricing is also very reasonable. I highly recommend supporting this local shop for your automotive needs!

My husband was an aircraft mechanic in the Air Force and spent forty years with Flying Tigers and…read moreFed Ex as a mechanic and inspector. He thinks Knights is the best, most honest automotive business up here. He has gone to many other businesses over the years, but Knight's has the best reputation for honesty, efficiency and integrity.

Loved meeting Captain John, Ben, Dave & Romeo! Captain John had the best stories about the eagles…read moreand made sure my experience at Captain John's Fawn Harbor & Marina was memorable. Liked his kayaks and will back to kayak next time I am in Big Bear. The vibe is mellow & happy just like my Californian spirit :) Thank you Captain John for my wonderful time at your Marina!!

We went to book the tour of the lake but weren't able to unfortunately. However, they did let my…read morefamily and I go to the telescopes they had set up pointing at Shadows nest. We stayed for about an hour even though they were long closed. We were excited to see the nest so I'm thankful they let us stay as long as we wanted

Went out for an hour with Michael, had a blast, he was super helpful to me who has been out wake…read moresurfing a handful of times, and to my girlfriend who is a first timer. All around great experience for all skill levels.

We had an amazing experience with Designated Wakesports! Our captain, Michael, was absolutely…read morefantastic. He was so kind, patient, and helpful throughout the entire experience. The kids especially loved him! His patience and ability to teach and encourage them made the day so much fun and memorable. Michael was wonderful with the kids and made everyone feel comfortable and confident on the water. We couldn't have asked for a better captain or a better experience. Highly recommend Designated Wakesports and Michael -- we will definitely be back!