It was a pleasure working with KC! He came directly to my semi-truck to fix a window seal leak and…read moreeven repaired a small crack on the driver-side windshield. His pricing is very fair, and I was impressed by his punctuality and efficiency. KC is professional, polite, and highly recommended. Thank you again!

Update 10/6/26: he has messaged me again asking me to remove my review stating: " Just seem like…read moreyou're like one of those customers I didn't wanna deal with in the first place and obviously I was right". You didn't want to deal with me because when you messed up I asked you for the discount YOU offered? Weird... also when I ultimately had to get my windshield replaced because his work didn't hold the place that repaired it showed me how he didn't even drill his hole into the right place. He made a bigger mess than there originally was.

Quality work! Excellent service!!…read moreBest pricing by far!!! Mr. Ortiz had us drop our vehicle in the afternoon and offered to garage it overnight ... which he did!! He also went ahead and did the work (replaced cracked windshield in 2026 Toyota Tundra. Others proposed crazy prices and were recommended by our insurance carrier. Mr Ortiz did the job for so much less I'm almost embarrassed to say but, suffice to say ... ALOT!!! This is my auto glass guy from now on!! Auto Glass Ortiz is The !!! X 1000!!!

Ramone is one of the hardest working and meticulous guys I've seen in Lakeport's auto repair…read moreindustry. He's an absolute perfectionist and does the job better than the factory's own machines. I used to have cracked windshields all the time before coming to Auto Glass Ortiz. Now, my heavily abused and vulnerable Sprinter windshield is lasting three years and counting. This guy loves his customers and community, also. He's stopped mid-job just to help me with a small personal project and also to look for an old receipt for my insurance claim.

Darren is just great and honest! Kudos to him and his shop!! Keep up the GREAT WORK! I for sure…read morewill tell any of my friends that need auto glass to come here!!

Excellent Quality windshield. And Great customer service and a fair price and the time frame was…read moreacceptable . Thanks

My brother and I wanted to thank Austin again for all of his help. We were dealing with an…read moreunexpected issue with my Tesla while traveling and were in an unfamiliar area, which made the whole situation pretty stressful. Austin was incredibly kind, responsive, and willing to help us figure out what to do next. He contacted multiple suppliers trying to locate the passenger-side window glass for my Tesla and worked hard to make a same-day replacement possible for us. I really appreciated how much effort he put into trying to make it happen. It meant a lot to be reminded that even when you're somewhere unfamiliar and dealing with a stressful situation, there are still genuinely good people who are willing to go out of their way to help. If you ever need auto glass service, I would definitely recommend coming here and asking for Austin. Thank you again for everything!

Very accomodating. Called on Monday, got me in Tuesday and even got OEM glass replacement approved…read more Paid my deductible and out the door. These guys and lady's really got this stuff down. Call Austin for all your car glass needs.

Called Kal for a window chip repair out of pocket on my highlander as a preventative step and was…read moretaken in immediately with the repair completed while talking with him. He did say sometimes repairing the chips and cracks can spread during repair but thankfully all went well. Very fair price, exceeded my expectations and mind as ease.

service was quick and they did a great job. Be aware they add a service charge for using a credit…read morecard.

Thank you for helping me with the window trim on my Camaro! My family and I will be back for any…read moreglass needs in the future

These guys are great! After years of chasing a leak in my trucks back power window, I finally took…read moreit to the pros. After a quick assessment it was determined the leak was due to the drain holes at the base of the window being clogged! A few minutes of a compressed air cleaning and the drains were cleared and working perfectly. When I tried to pay for the diagnosis and service I was told "No charge for compressed air!" What a relief after thinking I may be looking at $800 for a new back window. Thank you, Thank you, Thank you! I've found my new window guys!

Amazing service! Great communication, a quick and easy fix, and exactly what Gilbert described over…read morethe phone. He did a great job and repaired our big rock chip to the best possible result. The repair was to prevent spreading of the rock chip. I would highly recommend their services.

Great service, Professional, Caring, Quality Work, Timely, took great care of my auto! I recommend…read morethem!

I drive highway 29 and do my best to stay away from large trucks, so as to avoid chips and cracks…read morein my windshield... but there is only so much a person can do. A truck headed the other way sent a rock flying toward my windshield, and yep you guessed it. CRACK!!! I am now in need of auto glass windshield repair help. This is not the first time I've had the windshield cracked, but it's the first time I've used JT Autoglass. And from now on they will be the only place I go. They were polite. They were fast. They were reasonably priced. They dealt with my insurance company. The install guy was a total pro. And now my window looks just like new. They even offered to come to my work and replace the window there. I could not be happier. These guys are the best!

I brought my vehicle back after a year and half since my $1300 window replacement as the window…read moreside moldings were coming loose. The receptionist wanted my information and told me that I still owed them $500 because my deductible was never paid. She told me they were not going to do anything until I could prove that I paid. I went to the bank and got a copy of the check, brought back to the shop and was then told, we don't have those clips they will have to be special ordered and I have to pay $40 now and come back when they arrive. I went to local AutoStore and bought the 10 clips for $8 and did it myself. That was the 3rd winshield I purchased from them, and my Last. Highly recommend Ortiz in Lakeport for anyone that wants good customer service and respect as a customer.