My family used their service recently. 6 adults and 3 children. Staff was very accommodating and…read morefriendly. Equipment was awesome. This company takes your photo at start, you can either purchase a print or digital. We had a great time, highly recommend

Amazing trip down the Truckee River. Our adventure started at the parking lot across the highway…read morefrom River Ranch. We parked, checked in, and waited for the shuttle bus to take us to the starting point in Tahoe City. A 5 minute speech about the rules and what ifs was endured. On to the raft. These are sturdy rafts that can easily accommodate 6 or 7 people. They charge by the person not by the raft so you can take 2 rafts for more space. The river is flowing high so there were minimal protruding rocks and trees. The "rapids" at the end were pretty tame as well. We brought super soakers and had a few water fights with other boats and picnicking people. This has become an expensive outing.

Our raft guide, Bible, was so knowledgeable and experienced! He made us all feel very comfortable…read moreand we all had a terrific time! The kids are begging for more!

So many rivers to choose from. They can find the perfect river for your group or family. Try a…read morewilderness rafting trip or take advantage of free camping on the South Fork American.

Had so much fun! Our guide Matt was an expert and ensured we were safe and had a blast. It was a…read moreperfect time to go if you want to avoid crowds as there was just one other group and weather was perfect. The bathrooms and changing rooms at the base were very clean. It was very easy to get our pictures from the third party company afterwards! 10/10!!

I've rafted on the South Fork and Middle Fork several times times with various companies- I have…read morealways had a great experience- but the companies change names or stop doing middle fork- which is what led me to Whitewater Excitement this year- Everyone who works there from admin to guides to drivers etc are super helpful and nice!! My sister, nephew and I wanted to do Middle Fork this year and I remember it being an adrenaline rush and challenging but so fun- We picked a Tuesday so it was not crowded, but when it ended up being just the three of us in the raft with Juli, I was a little nervous, remembering how intimidating tunnel chute was- and I didn't have the security of a full raft of people to weigh down the raft and help paddle to build up speed. This just goes to show you how important a seasoned veteran rafting guide is Juli was amazing. He gave clear instructions, he was very calm, and he managed the raft like a pro. No no flipping over and no one fell out. So exciting! Now I want to go to Costa Rica and look up Whitewater excitement there and request Juli. Hope to do this at least one more time this year. If I lived closer, I would go more often. Ps- I read some people complaining that you have to pitch in to carry the raft from the water up to the trucks and from the trucks down to the water, I've only been with one company that did not ask you to do that. All the rest have always had the rafters help out in pitch-in.

Took the family rafting today, and had a great experience with American River Raft Rentals. I've…read moreused this company many times and while the costs have gone up ($10 a person for the return shuttle is crazy) ... the staff is always amazing. They're friendly, helpful and polite. Huge shoutout to Will and Max who brought our raft down to the water, went the extra mile to be sure my son's lifejacket was the right size and even offered to throw our cooler in the truck so we didn't have to carry it. Awesome experience - thanks guys! - Kelli

A fun and convenient way to float the Sunrise to River Bend section! A few fun little rapids and a…read morefair amount of wildlife to check out. Will at River Bend take out was especially helpful and professional.

Super fun for the whole family!!!Great and friendly staff, very flexible with timing, the whole…read morething ran smoothly!!!! Lots of fun!

Management really needs to improve their communication and customer service. I needed to remove one…read moreperson from my reservation, which should have been a simple request, but it ended up taking three days of back-and-forth communication to resolve. Throughout the process, I was repeatedly directed from one company to the other, with each company telling me to contact the other instead of taking responsibility. It was extremely frustrating, time-consuming, and inconvenient. What made the experience even worse was the difference in how the two companies treated us. The other company was much friendlier, more helpful, and genuinely seemed interested in resolving the issue. In contrast, this company's staff came across as rude and dismissive, and they continually redirected us elsewhere even though our original booking was made through them. Overall, the lack of accountability and poor customer service left a very negative impression. Based on my experience, I would recommend booking with the other company instead. They were far more professional, responsive, and pleasant to work with throughout the process.

I was able to call and book a boat for half a day with tubbing for a best friend's bachelorette! I…read morehad the easiest time booking thanks to Jodie, Jen, and Sam for answering all of my questions and thoroughly explaining the process. They answered every time I called and even left me voicemails if I missed their call! We had the best time and would 100% book again!

We had a great time on Rollins Lake. Everyone at Sierra Pontoon Rentals was wonderful! This was our…read more2nd time renting with them. We definitely will be back. Side note: I accidentally left our Bluetooth speaker on the boat, and they reached out to me to let me know I forgot it. They even offered to mail my speaker back to me. Highly recommended!

Have been rafting the Gorge each summer with this company for more than a decade. We requested a…read morefemale guide this time and Jess was amazing, she did not disappoint. Super fun experience, will continue to choose this company. The photographers got amazing footage too, so of course we had to have the photos. This trip has become a tradition with some of my friends.

Yesterday my girlfriend and I did the full day trip down the South Fork of the american river and…read moreit was a great trip. I did this sam trip two years ago and on both trips had a really good guide with a great personality. Scenery is fantastice and the rapids are fun to run. Not sure why they ask for an additonal $5 for parking, seems unnecasary. Resommend doing this on days where the temps are 90 degrees or below the sun can be very brutal and it will be very hot. Will be doing again in the future.