First timer at Great Wolf Lodge, and the experience has been mixed…read more On the plus side, it's a relatively cheap vacation not too far from home. The water park is solid. The room was spacious and easily accommodated our family of five. And when we weren't able to check in on time, they immediately and preemptively gave us free laser tag and mini golf passes for our whole stay. That is great customer service. Finally, this is a nice location, with close proximity to groceries and an outlet mall. On the negative, the hotel is really showing its age. Our faucet didn't work properly, our microwave had to be replaced, and our door needed to be slammed closed and pulled open hard. It's noisy too; our neighbors upstairs were not conducive to our sleep, as we heard their every step. Oh, and we did not know this until our third day, but you have to *ask* for housekeeping. I expect more when paying $350/night. As I said at the top, GWL is mixed. Not sure I'd come back, but fine for a one-time trip.

We stayed Sunday-Tuesday this past weekend, we booked the suite with the loft. When we arrived on…read moreSunday, we opted to do mobile check in however, we needed to wait in line to speak to the front desk to grab our wolf passes and add an additional car for parking. During check in time the lobby was hectic and there is only two elevators on property, which meant a lot of waiting around with the luggage. Once we arrived in our room, our top deadbolt lock was broken on the door. I used the app to report it and maintenance did come within an hour to fix it. The rooms were fine, clean. We didn't hear anyone during our sleep which was nice. The upstairs lot got hot so we did have to keep the AC running pretty regularly throughout the night. We booked the private cabana for about $400 and honestly we all agreed we would pay for it again. It was nice to have a private area and was perfect for my 2 year old to chill out when she needed. The cabana included 4 unlimited drink cups, two branded towels to keep, pizza, wings, cheese bread and two additional travel cups. We did have a server there too if we wanted to order more items. My kids loved the waterpark, however one slide was off for one of the days that we were there. There was plenty of staff and lifeguards around. The downside is that the waterpark doesn't open until 10am. It would be nice if they opened the waterpark earlier, or had earlier hours for hotel guests and then opened to the public at 10. We did the wolf passes, and my son loved the MagiQuest. The wands that are included are pretty basic, but they do have upgraded wands that you can purchase that light up and have fun toppers. Pricing is between $20-$30 per wand. Wolf passes included an ice cream - the shop was very slow and out of a lot of options. The ice cream machine was down so we could only order hard ice cream and those options were quickly gone. We got the candy cup (included), honestly I was impressed with the amount of candy the kids got. This was self served. The laser tag game was fun, and lasted about 5-7 minutes. Kids under the age of 7 must have a parent with them in the laser tag arena. The arcade is open 24/7. They had some fun games that my kids enjoyed. With the Wolf passes you get three games to play so it goes quick. We looked at reloading on a card but the cheapest option was $20, which wasn't worth it for our family. Build a bear that was included in the package was a brown or white bear, again pretty basic. No worries, because they have plenty of other options you can purchase at a cost. The downside is that I had to go ask employee where we find the bears included, they weren't set out, so of course by the time the employee helped us my kids had scouted out other "more fun or colorful" options. Towards the end of our stay, one out of the two elevators was down. Which caused a lot of backup in the hallways. Overall my kids 2 and 5 year old loved their stay. I wish there were more things to do in the morning. Quiet hours are between 11pm-7am. I was hoping we could walk around and do MagiQuest when we woke up but it doesn't start until 9am. Pool, laser tag and mini golf doesn't open until 10am. I am surprised for a place designed for kids there wasn't more options for earlier activities.

Really enjoyed dining at the Meadowbrook Inn restaurant. One thing that stood out to me was their…read morecommitment to being eco-friendly -- from the compostable straws to the to-go drink cups. It's nice to see a restaurant making thoughtful choices to reduce waste without sacrificing quality or experience. I had the turkey club on focaccia and it was absolutely delicious. Everything tasted incredibly fresh and the focaccia was the perfect touch. The atmosphere was welcoming and the attention to detail definitely did not go unnoticed.

'Socialize the cost, privatize the profits' seems to be the behavior of the hotel. Temporary…read moreadditional facilities were installed at the hotel for the English team of the World Cup. However, heavy mobile equipment was used to install these facilities, made possible by driving over and through the public park directly next to the property. A month on from the end of the games and the damaged property and ruts in the ground still remain on the public side, yet the private side has already begun remediation.

Cool place. Our friends group rented out the entire end which worked really well. Probably won't…read morestay there again though now that they've gotten rid of the awesome breakfast they had. They need to bring that back ASAP!

We have stayed at this location before and have been very happy with the facilities, location and…read morebreakfast in the mornings are something to look forward to. Kenna is quite amazing with her presentation and the quality of food exceeds any expectation we've ever had. Unfortunately, a quick getaway this time quickly turned into an unpleasant experience. After dinner both of our keycards stopped working. We called the Inn for assistance and knocked on the main door but received no response. Luckily, another patron of the Inn easily slid a credit card into the room door jam and unlocked our door. We were lucky to have someone help us get into the room but equally concerned with the fact that the room door had to be left open/unlocked for the remainder of our stay to avoid future lockout situations. Additionally, the lack of effort it took for someone to open our door is more than concerning for safety reasons. To top off a lovely day and a hiccup with our keys not working the Inn elected to charge us extra (above our nightly rate) for unknown reasons. Again, calls to the Inn were not answered or returned. I don't usually take time to write reviews and would have overlooked our room keys not working if it wasn't for the unknown charges on our card. It's sad to experience what I would call a potential for a 5-star review be handled so poorly due to a lack of any response from the Inn. I hope this review prompts the Inn to improve the quality of communication and duty of care for their patrons.

This was a very nice weekend getaway to celebrate our wedding anniversary and baby moon…read more Service- 5/5 everyone was very friendly, helpful, and accommodating. The massages we got were also wonderful. Food- 5/5 all of the food was delicious and freshly made. The morning baked goods were my favorite. Room-4/5 the Bali Hai room was comfortable and pretty quiet. The only thing we noticed was a musty mildew smell in the room. Maybe from the air conditioner? Property- 5/5- views are amazing. They have a heated pool, hot tub, sauna, and fire pit as well. Overall we had a lovely time and would return again. It's an easy one hour drive from KC. It would also be fun to rent the entire property for a family reunion or weekend with friends.

If I had the option to give this place 20 stars! I would without thinking it twice!…read moreThe food, the attention, the hospitality it was AMAZING. My husband and I had such a peaceful weekend, just what we wanted. The couple massage was fenomenal. The place and our room was so clean. There's nothing we could've complained about. The owner always greeted us with our name and that was very professional and caring at the same time. We are planning to come back again with our family that are coming to visit us in the fall.

Excellent hotel in a prime location in Downtown Kansas City, just a block away from the streetcar…read morestop. It's super easy to get around, from City Market to Country Club and everywhere in between. I stayed for a business conference at the convention center. The skybridge connection is great and makes it easy to go back and forth. The room was clean and modern, with a nice desk area to get work done at. The hotel was busy with football fans and convention goers, but the staff did a great job keeping everything moving. I also love the bar/restaurant options within the hotel. I'd be happy to stay here again and will be on the lookout for Loews hotels at other destinations going forward!

I recently spent three nights at the Loews Kansas City Hotel, and it was one of the best hotel…read moreexperiences I've had. The hotel is absolutely beautiful, the rooms are lovely, and there is a beautiful bar area, a full service restaurant and a great grab-and-go bakery. It is also connected directly to the convention center, which was perfect during an August heat wave. It's within walking distance of several other great hotels, restaurants and places to relax after a long workday. On my first night, I missed the room-service deadline and needed some caffeine to stay up late working on a project. A very sweet person in Guest Services somehow arranged for someone to bring a few Cokes to my room well after 11 p.m. I was so appreciative. I do wish they had vending machines on the guest floors. I wouldn't even mind paying the exorbitant hotel price. I'm a caffeine addict who doesn't drink coffee, so I need my morning soda! I loved Red Wheat Baking Co. downstairs. The sandwiches and hamburgers were excellent, and it was so easy to run in and grab a quick bite. We also ate at The Stilwell, and it was wonderful. Our server recommended a delicious entrée and appetizers that really hit the spot after a long day at the convention. The housekeeping staff was wonderful, the front-desk staff was great, and they were even nice after the second time I lost my room key! Overall, it was a wonderful stay, and I'm already looking for another excuse to visit Kansas City and stay at this beautiful hotel again.

The Raphael Hotel is so cute!!! It's across the bridge from the ritzy part of town. I walked over…read morethere at 6am for a Club Pilates class and felt super safe. The hotel itself is built in the 20s and they kept up the charm and elevated some items. Old style sinks and grand floorplans. I was upgraded to a room with a dining table in it! The hotel doesn't have any meeting space except the bar/restaurant. Parking in back on 2nd floor that connects to hotel. No free breakfast. Just history and cuteness.

Luxurious, clean hotel, valet parking, phenomenal in-house restaurant, third-party in House…read moremasseuse/masseurs, and room service. Highly recommended

My dad was at this facility for a week and a half. I visited everyday sometimes twice a day and…read morenever saw a doctor. The nurses were slow to respond. It was clean, nicely decorated and the food was decent, however they are understaffed. They also gave a nurse doing an assessment for an assisted living facility for my dad to be transferred the wrong information which hindered me moving him in a timely manner. Obtaining records and health information was like pulling teeth. This facility is a good example of needing more staff and organization in our health system and care for the elderly overall. We need more nurses and doctors and for information to be streamlined and less bureaucracy. It was ok because I was advocating and pushing for my dad but I really feel for elderly patients that don't have aggressive family members helping them get proper treatment.

Excellent care and wonderful staff! We were blessed to have our Mothet here for 5 months. She loved…read morethe staff and nurses so much!

Great hotel! New and clean. Beds were very comfortable. Very good breakfast with Araceli taking…read morecare of us. She was so pleasant and helpful! Thank you Araceli!

Great location near the airport! It's about a 10 min drive or they have free shuttles starting at…read more4am. If you don't have a car food option is limited but you can always order uber eats. The hotel looks new and rooms are big and spacious. Nice beds and bathrooms!

Hotel was great to stay for night rest they had clean rooms my family had a good rest after being…read moreon road for 12 hours, Bathroom was very clean. A/C was brand new and worked well Television was 50'' and wallmounted it was clean we enjoyed our stay we will come back on the way back affordable and clean rooms

Rooms are very clean. Bathroom was very clean. Bed extremely comfortable. A/C unit brand new and…read moreworked. Television are around 40" LG and horribly dark. Wall mounted. Television was my only complaint. Showers are very hot, coffeemaker was clean. Surprisingly linens were soft including towels. Truck parking is available for truckers. A lot of outdoor landscaping currently happening. Staff very friendly.