We recently purchased a new home and found Heath and his company via the Thumbtack app and…read morescheduled an appointment for a Ring doorbell install. Heath was incredibly quick to respond and schedule the appointment. After such a positive first experience and learning more about the scope of his work, we reached out to him directly and worked with him to order and install an outdoor TV and mount. Once again we were very happy with the process and the end result, and are already working with Heath on some other items we need done around the house. Strongly recommend working with Heath!

Heath has installed 4 security systems in my businesses. He is fair priced, does research to help…read morefind best system for your situation, is always responsive and is there when he says he will be. Very responsive to questions both before and after the install.

If I could leave zero stars, I would. This has been the most frustrating and unprofessional…read moreexperience I have ever had with a service provider. I moved in 2023 and spent months trying to get my existing security system properly reinstalled at my new home. The original owner, Curtis, never followed through. When Fortress Security took over, I was hopeful things would finally be resolved. I was told to contact the new owner, Tony, directly. I did just that. I reached out by phone in January 2024, showed him the photos of what needed to be installed, and received no follow-up. I followed up again in March to express my frustration after months of silence, and again received no response. Meanwhile, I was being billed full price for service, despite the fact that only part of my system was functioning. One of my two monitoring services never worked at all. I provided full documentation and screenshots when I finally requested cancellation. I also asked for the final month to be waived, given the long history of ignored messages, failed service, and broken communication. Instead of taking any accountability, I was told I still owed for July because of a 30-day cancellation policy. Then it got worse. I was told the following by someone representing this company: "We honestly don't want customers like you. We have had amazing customers all these years. So you canceling is a blessing." That is the level of professionalism I received. I remained polite and patient through this entire experience, even when I was being ignored. That response confirmed I had made the right decision by leaving. For comparison, I spoke with a SimpliSafe representative who came to my door tonight at 6 p.m. Their technicians arrived around 7 p.m., and by 9 p.m., my entire system was installed and monitoring was fully active. It was done the same day, without excuses, attitude, or delays. I do not take leaving a negative review lightly, but this company earned every word of it. From the lack of communication, to the failure to deliver service, to the rude and dismissive final message, this experience was unacceptable from start to finish. I hope this review helps others avoid the same situation.

Tony and his team are top notch. They were on site quick to evaluate and then scheduled the…read moreinstall as soon as possible. Now we feel safe and protected in our buildings and on our property. Thanks Fortress for adding us to your family! We are blessed to be here.

Poor Quality Work. I hired them excepting them to be professional and do commercial wiring but it…read morelooks like it was done by a Second Grader. Wires were all tangled and they routed my boxes down to the floor instead of up on the shelf as I requested. I had to have another company come in and fix all of their mistakes. Will not hire again!!

We had an alarm system for our business installed by Electronic Solutions. The serice was great…read more The price was very competitive and the installer was very professional. I highly recommend.

From the owner: Electronic Solutions is a security and communications integrator serving the greater Missouri…read moreOzarks area. We provide effective system solutions for residential, commercial, and detention center applications including: burglar and fire alarms, security cameras, door access control, intercoms, telephone, and commercial wifi.