Just an observation: "Greatest Service" ever from a boat rental company, charter service, or any…read moredock or launch lakeside services. More than expectations; Larry trained us, entertained and serenaded us (well it felt like that-lol). Busy Season priceless services. Beyond your anticipated service request and/ or requirements. An idea you may practice that will be useful. "Be Minnesota Nice". Larry does the deal professionally for sure! "Larry's The Man" to quote other customers! Enjoy... 5 Star

I booked the mega pontoon from YBC Gull Lake for my sister's bachelorette and couldn't have been…read morehappier with the rental! Not only that, the kind staff helped me load AND decorate the boat, making a special day worry-free. Boat worked and anchored great, altho it's best for a slow cruise. Excellent service and would highly recommend to those looking for a fun day on the lake!

Labor Day weekend was a great day to be on the lake. Thanks to Your Boat Club we were able to enjoy…read morea day on the lake. The rental process was quick, easy affordable. The staff was friendly and helpful; providing maps of the local lakes and good tips for fishing spots. We would definitely rent again and recommend!

Here's the deal; I understand & believe the reviews. I have been renting Waverunners from them for…read moreabout 6 years in a row! The waverunners are almost new and always ready to go. They are very organized in this sense. Just don't make one of them mad. That's all I'm going to say. Otherwise, here are some simple but important suggestions I quickly learned: Three rules!!! STAY AWAY FROM THE DOCK! STAY AWAY FROM THE DOCK! STAY AWAY FROM THE DOCK! (I bet they make more money for paint chips on the Waverunners than for the rental itself! lol Trust me, they have my "paint chip" money!) Don't get rocks in the propeller or it won't go over 20 mph!! (Not fun!!!) Don't forget to put the drain plugs in BEFORE you drop it in the water!!! (I have never jumped in a lake so fast!!) Don't forget your trailer hitch!

Worst experience ever. The Premier pontoon we expected to rent was garbage. It leaked gas, the…read morepropeller was so out of balance it vibrated the pontoon and the power steering steering did not work. The pontoon was so dangerous to drive I would not let my adult children drive it. Complete safety hazard. Upon returning the pontoon, I reported the problem to Dave the owner. Not only did he not offer any discount, he didn't even apologize. He actually was offended I reported the problem. He was arrogant and rude. I have lived in the Brainerd lakes are for 30 years. I have never been treated so poorly by anybody, especially in this area. I should have read the reviews before I rented.

I took a large party of 8 adults here last weekend and even though I called and changed around the…read moretime and amount of sleds we needed several times they were always very understanding and accommodating. At one point I canceled thinking their would not be enough snow. After realizing the day of that there would in fact be a good amount of snow on the ground we called them back -last minute- and once again they were really nice and accommodating. We rented 4 sleds in total. 2 adults in each as well as ALL of the gear needed to ride for ALL of the adults in my party of various sizes. And when I mean all the gear, I mean all of it! Helmet, heavy bibs, heavy jacket,boots, gloves you name it. It was all top of the line stuff and even smelled cleaned and sanitized. My entire party had a blast. Most of us had not even brought warm clothes because we had cancelled earlier- so having people say how good and warm they felt using their gear was an indication of how good the gear was. We even rode at night in a snow shower. It was awesome! The sleds are seemed current year or last year. Mint condition and no visible issues when we were out . The location to the Grand View Lodge was pretty awesome. About 1000 yards or so from the main entrance. All in all this was definitely the highlight of our trip. Highly recommend them!

You would think when you pay 175.00 for drop off and pick up of a jet ski you could be treated…read morerespectfully by the owner. We delayed the pick up by 4 minutes because we were filling the jet ski with gas. The owner was rude, impatient, argued with us and questioned us if we're were putting the correct gas in the tank. We are the customer and a 4 minute delay did not deserve this type of treatment. Also, I never receive a confirmation email when I initiated the rental even when I called twice asking for one. The owners are clearly disorganized and understaffed. I will look at other companies to rent from next time.

Terrible service, very rude, and waited months and still wasn't done correct. do not use!read more

I have been a long time customer of about 12 years plus,and I have had docks installed, bought a…read morewood boat from them and paid to refinish it several times. I referred them to neighbors I stored boats, and Ice houses with them in the past. I was totally ignored as I asked about dock install times, emails, texts to the owner, calls to the 99 office number. I even sold my boat and referred them for work on the boat. I did not receive call back regarding shore station replacement , install ETA times, or any other requests. I had to get someone else to install my docks this year. They don't care, and do not use them as they have too much business and have little concern to respond to customers.

Great service, friendly and informative! Also reasonable…read moreprices! I plan on doing more business there in the future!

From the owner: Warrior Boats, Crestliner Boats, Bentley Pontoons, Suzuki, Mercury, Evinrude, BRP, eTEC, Outboard…read moreRepair

Second time hopping on Gull Lake Cruises. Perfectly managed,…read morewe were told when to check in, board, and what to expect. The ride was 2 hours, beginning to end. We viewed Gull Lake and the sights. Everything was perfect. They have an open bar and snacks. You can park down the hill near the boat. After the cruise, we went and had a drink at the nearby bar and restaurant. A truly wonderful time.

We had an amazing Bruch Cruise on Gull Lake on the North Star. Our Captain was Erik and he and his…read morecrew were incredibly nice, informative, safety oriented, pointed out sites to observe, served great drinks, delicious food and more. The Captain pointed out loons, even mother loons and babies, homes on the shore, details about the size and depth of the lake and shared other information. We were greeted upon arrival, loved the cruise, enjoyed the clean ship, sites, sounds, the smooth docking and disembarking process. We will do it again! Thanks Captain Erik and crew!

Top notch customer service! We have rented a pontoon and a jet ski or two for each of our annual…read moresummer family vacations for several years and will be again this year. The equipment is new and extremely well taken care of. The staff is always very friendly and helpful. They provide a thorough explanation on how to use the equipment. They have always been available to answer our questions. Impressive small business that is well run.

From the owner: We deliver and pickup your watercraft rental to your favorite lake boat landing in the Nisswa, MN…read morelakes area for free. Also included is instruction on the safe and legal operation of your watercraft rental. We pick it up and refuel it for you when you’re done. It’s so easy and worry free. We rent pontoons, jet skis, fishing boats, and kayaks that are in top notch shape. All life jackets are included with each rental.