I'm visiting Chicago from Florida and had a problem with a tooth. Dr Raspberry was so caring and…read moreexplained everything. I cannot express how well he treated me. And fixed the problem. Thank you Dr Raspberry

My Appreciation and thanks to: Dr. Sulemanjee, Assistant Marilyn, and Checkout to Ana…read more "Your smile can heal hearts, let it work its magic." "Your teeth are gems, keep them shining" "Great smiles start with great habits." "Wear your smiles like a crown. Excellent staff at Southland Smiles Flossmoor, Il. Expertise is amazing and detail oriented. Vonda Lindsey

The girls in the front office are very offputting and unprofessional. they don't really seem to…read morecare about the patients . I haven't had any issues with the care I've received from the doctors, most of my issues come from having to deal with the administrative people with scheduling appointments and getting information. It's unfair that i've been trying to schedule an appointment now for over a week without any success thus far.

Dr Tom was great!!! Very through and cared about how you felt and explained everything he suggested…read moreto help my pain.

Dr. Douleh and Ms. Patricia were terrific…read more Dr. Douleh is only the 3rd Dentist in my life to perform the specific services on my teeth that were completed today. Dr. Douleh explained the steps he was going to perform which helped me to be at ease with him as my new Dentist. As a registered professional nurse and Doctor of Medicine in Dentistry (DMD), Dr. Douleh understands the importance of establishing and building trusting relationships with his clients. Dr. Douleh is professional, a good listener, an expert at his craft and is confident in his abilities. Ms. Patricia was the dental assistant who helped Dr. Douleh today with my services. Their professional interactions and his tone of voice when providing directions to the dental assistant validated the respect Dr. Douleh has for his team and the clients he is privileged to care for. Thank you for a great experience today. I was a bit apprehensive but after praying I trusted the team and my services went well. I would be remiss if I did not acknowledge the front desk team: Tara, Cindy, and Ms. Chantal (office manager); and of course, Bree, my dental hygienist. Thank you to all for keeping the office and bathroom clean, welcoming and professional. Sincerely, Michelle M.

Had a great experience with Dr. Ramahi. She did a filling for both my husband and I, and she was…read morevery thorough! The filling was right in the front of my tooth, and it's the by far the best one I've ever had for this tooth. She's very detailed oriented and takes her time to make sure you are happy with your experience and results. The dental assistant that worked with her (I don't remember her name ) was soo great too! She ensured we were comfortable as well. Kudos to them both for taking pride in my smile and my husband's smile

This place confuses me. When I'm there in the office, everything seems very professional and…read morewell-done. I liked the doctor who treated my children, and the dental hygienists were great. The office staff seems to handle things well and no one seems busy in the least. However, I have spent months calling and emailing trying to get the next stages of care for my kids set up without any reply. Finally I got a randomly sent (not in response to my emails) reply about setting up care, and was able to connect with someone. Set up the appointment needed for my youngest. They knew what type of appointment it was because they quoted me the price for it, and it was not a cleaning. Forty minutes before the appointment, when I have spent days prepping my autistic kid for the break in routine, I get a call asking why I'm coming in and saying the treatment is no longer needed. It was implied that I had made a regular cleaning appointment, which I 1) did not do, and 2) those are covered by our insurance and would not have cost anything. I was frustrated that my child missed out on this treatment due to the office's lack of communication with me, and I shared as much. Not a single apology. I was told they could see that they had returned "a call" and had not been able to leave me a voicemail. I called multiple times, have never had problems with voicemail not working, and had also emailed asking to set up services, which were not replied to. I cannot recommend this office for dental care. I feel awful that I let it go this long; I should have moved on after a few weeks of nonresponse instead of waiting a few months. I just thought we could get back on track with them. I don't believe they want our business and we will move on.

I became a patient at The Center for Dental Excellence in December 2023 as my long-time dentist…read morebecame affiliated with it. As I have visited twice I will contribute my take on The Center but it is not one of a long-time client. The offices are very well-designed and truly provide "one stop" dental services. The staff are very friendly. As an incoming patient I was able to take a conducted tour. This is a very impressive and logical office set up in an easy to find location with ample parking and comprehensive services and state of the art equipment. I was made aware of The Dental Assistance Savings Plan via Kleer.com at the outset, and am considering it as I retired from work with COBRA coverage from an insurance which is out of network for The Center. I read the Savings Plan form carefully and believe that I understand it. A decision should be made shortly. There seems to be confusion concerning billing practices at the Center. As I see it it is up to the patient to ask questions, take notes if needed and to make sure that they fully understand The Center's billing and receivables requirements. The person that I talked to is Shari, whom I talked to at The Center after wrapping up my last appointment. She is a very good billing manager and was very helpful. Thank you.

DISAPPOINTED! I was sent here by my Primary doctor due to some health concerns she had. She called…read moreahead so they were expecting me. Upon arrival, I was told to take a seat and wait. I made it through to the triage fairly quickly, but after that, the wait began. I waited for 5 hours to be called to the back area only to find out that I would be sharing a room (yes, there was a curtain between myself and another patient). So much for privacy or confidentiality. I was hesitant to answer some questions because there was a complete stranger on the other side of the curtain. I guess there is a shortage of nurses and doctors because they were stretched very thin that night. I felt like everything was rushed with the exception of my care! The nurses and doctors tried to do what they could but I just find it hard to believe that this is what Emergency Care looks like. After spending more than 12 hours at this place, I must say that I left disappointed and concerned for those who need immediate (Emergency) care in our area.

Very surprised I watched 4 armed security guards tell a mentally retarded lady to get off the…read morefloor. Told her mother this is embarrassing. Embarrassing is not knowing how to work with people and being threatening to a mother and her mentally handicapped child. They told the mother she couldn't video or she would have to leave. Told the mother that letting her child stay on the floor is neglected and maybe they should tell the police. Several of as helped the girl off the floor. Embarrassing is this type of treatment

Spent over an hour on the phone with their answering service... still waiting. My father passed…read moreand I'm trying to cancel his appointments. Terrible

I would not recommend anyone to see Dr Kusuma. Nice guy , but he will not call his patients back …read more His nurse said I need to make an appointment to ask any questions. I was crying in pain and had just seen him a week ago. Dr. Kusuma never called me back. I told the nurse if i knew their policy i would never of stepped foot in the office. Avoid Bone and Joint Physicans.

The staff was fabulous. I was having a hard time getting into see a doctor because I had glass…read morestuck in my hand for over a month, front desk got me in an 20 of calling. Dr. was professional, but personable. I was schedule right away for surgical removal follow up afterwards was great. I highly recommend them.

Staff was great but be the doctors will push things on you even when you don't need them. If they…read moretry to give you splits, braces, slings.......etc be sure to ask why you need them and what it will cost. I'm stuck with a huge bill for things I didn't need and was told that the doctors don't make mistakes.

Receptionist is just plain rude as hell! Called for info for my children's doctors records (who's…read moreretired) and she just kept rudely repeating who's office it was. She finally told me to "call Ingalls." Duh! Needless to say, I hung up.

I had Dr Hameeddudin until she retired. She was wonderful and her office staff was wonderful until…read moreIngalls took over her practice. Now I have Dr Hasanat. Never there on Mondays. The office staff doesn't care about patient needs. The doctor spends more time looking at her computer and typing than she does facing me and the one time I had to see another Dr, he asked me questions that, if he had been listening to me when I explained what was going on, he wouldn't have needed to ask. I'm disgusted with primary care associates and am trying to find a new PCP.