We would frequent Mission Viejo Library before COVID. Gosh, I miss those days of lounging in one of…read morethe library's comfortable chair or couch reading a book or connecting to their WiFi to browse the internet. Not too much has changed. They have self checkout stations but I'm old school and like to engage with the staff upon checkout. The computers truly need some deep cleaning. The copier alcove has a change machine, a bench, and table; located to the right of the checkout counter, just yards down the hall. Most heartening, a bin is dedicated to worn American flags (located to the right of the fireplace room). Other donation containers may sometimes include Marine donations and gently used purses. This library proudly displays local artists' artwork and changes it up from local schools. Most of the library books are in great shape and you can sometimes find multiple copies. Restrooms are located to the right immediately upon entering the library's automatic sliding glass doors; there are also restrooms near the adult non-fiction area. A little concerned that the parking lot is not clearly lit upon your exit of the library, if leaving after sunset.

So much books. I…read moredon't know how they made the ceiling, it's so much wood. Like it's all lined up idk how they got it all up there tho

Updating this review, mainly because since my last review, I've been here two times,…read more Just want to mention that while I was in the middle of printing very important document (medical lab request ) Next thing I know is... All the computer are turned off ! 5 o'clock closing time. No warning they just all turned off. Small notice probably had something covering that window on the computer screen. My document was sent to the printer & spooled - final print mode. But everybody's computer turned off exactly at five despite if there documents were sent to the printer. But if the computers are turned off. It won't print them. Please fix this situation somehow in someway. I do appreciate that the last two times I went there and had issues with something. (or somebody else did). Someone was kind enough to quickly help from the front desk.

My daughters class went on a field trip here and they had a back "classroom" they used to teach the…read morekids how to look things up at the library and have an opportunity to check out a book. It was a really cool experience especially for some kids who may never have gone to a public library. I'm giving it 4 stars just because there was some questionable characters right by the kids section but they have no control over who comes in the library.

I can't believe I've never been to this library and community center before. I was very impressed…read morewith the overall campus, especially all the fountains outside. It had a really peaceful vibe. I came today for a free adult art class they had and I guess they do a free art/craft class for adults on the last Wednesday of every month. Today's class was to make pressed flower sun catchers. I cannot believe it was all free! They provided all the supplies and instruction. Mia & Helen were fabulous instructors and helped through the whole process. I can't wait to come for more classes in the future.

Quaint library in the community center. It's quiet but they are relaxed about chit chat…read more There a ton of available computers but go to the 'Workstation' desk to reserve one. Bring handy wipes for the keyboard and mouse; not too clean.

This is one of the cutest libraries I have ever walked into…read more It's like an adorable boutique library, with a full on fairy garden with sculptures. And a super cute little bookstore connected to the library just to the right down a few steps, very dog, friendly extremely people friendly, and the price of the books are extraordinarily affordable. I found several. Some of them are for me and a few for friends that I know will appreciate the good reads.

Overall, had a good time. It was very spacious and had great resources available for reading.read more

NOTE: The library is attached to the Ladera Ranch Middle School. Do not be surprised when you pull…read moreup when you see the school; you are in the right place. Photo - https://www.yelp.com/biz_photos/ladera-ranch-library-ladera-ranch?select=hCjHPbAoDxrILqeAbruIlQ The value to have access to a library; priceless. One of my fondest memories is going to the Hayward public library in the SF Bay area. I would often go with with my mom and sister; don't remember if my brother was with us very much. The ability to go somewhere, check out a book, and take it home for FREE; amazing! Nowadays, you can check out movies, audiobooks, surf the internet, read the daily paper, even check out a laptop. Libraries have come a long way. (However, I do not know if they allow you to take the laptop home.) Some pretty, crazy, cool stuff!... 'And all at no charge! Well, if you return the item late, there is a small, minimal fee but that doesn't really count. I came here in search of a book, "The Four Agreements, "required reading. Why did I come to Ladera Public library? The area is relatively new and wanted to check it out. I wanted to see what the library was like. If you've ever been to the Mission Viejo Library, I was thinking along those lines... 'But it is not. It's a smaller, quaint library. Photo - https://www.yelp.com/biz_photos/ladera-ranch-library-ladera-ranch?select=cizrpI2g_8rdJlNuvgbzvg Personally, think it's a great idea! However, I could see it being problematic during school hours with people wanting to go to the library creating a parking spectacle. Most notably during pick up/drop off time for the kiddos. Photo - https://www.yelp.com/biz_photos/ladera-ranch-library-ladera-ranch?select=gUKtYnTi67-CWISONDTK-w So, something about the Orange County public library system, you can apply for the library card online and get a temporary one for 30 days. Within 48 hours you should be contacted by the library you chose to pick up your card, when it's ready. I chose Ladera and within a couple of hours, I was notified my card was ready. Cool. So, that was easy. Went in, gentleman at the desk help me get started, issued my card in and within 30 minutes I was out the door. Took a quick tour around, nice local library. In my opinion, the Mission Viejo library is the pinnacle of libraries in the surrounding area; not part of the OC public library system. Another library that comes to mind as being epic is the Newport Public library near fashion island. That buggah is huge! Yesterday, I revisited the Ladera ranch library to return "The Four Agreements." I continued decided to stroll the library again, in case Imissed anything on my last visit... 'And I did. Lo and behold, there is another section, towards the rear of the library; it leads downstairs to another area. Photo - https://www.yelp.com/biz_photos/ladera-ranch-library-ladera-ranch?select=G9c2Z64ZLpReprl_Asccbg I believe it's mostly children's books; it's a large, open spacious area with sofas and tables to work on. One of the librarians told me that this area is only accessible after 3 PM. Since the library is attached to an elementary school; this area is used for school functions when school is in session. So far, everyone I've interacted with since I've visited has been courteous and professional. Again, if you visit the library during school hours, parking can be a bear. The librarian told me that a couple of the best options are across the street at the middle school, and/or on the street. (Good to know!) Big Aloha! Food: n/a Ambiance: 4 Service: 5 Value: 5 (Priceless)

I was confused at first when my GPS took me to Ladera Ranch Middle School but quickly realized this…read morebranch of the OC Library is part of the school and you park in the school parking lot. Once you enter the building you must go upstairs (or take an elevator) to get to the library (otherwise you end up inside the school). This library is one of the smaller branches I've been to and the layout was initially a bit confusing to me. But I soon found the adult non-fiction section and located the specific book I was after. I didn't spot any self-checkout stations so went to the front desk where a pleasant gentleman took care of things and sent me on my way. I'm rarely in this area so doubtful I'll be back and instead will take care of the book's return via the OC Library's sytem where one can return a book to any branch and it will be transported to the correct location.

very attentive staff, always ready to help. premise is very clean and tidy. they were holding a…read morebook that i requested. very promptly the library communicated. i am very impressed

Never ever complain to the branch manager about one of her employees ... you'll be harassed and…read morebullied for it. I made the mistake of calling to report spam being sent out by Hoopla Digital. The elderly employee who answered the phone​ assumed what I was calling about and proceeded to deliver a monologue. When she finally paused for breath, I quickly told her why I was calling. She proceeded to deliver another monologue and when I tried to say something she raised her voice to drown me out. This woman has had zero customer service training and she's extremely rude. This employee has no business answering the phone or interacting with patrons. I'm sure she's the same employee others complain about. It tracks. I emailed and phoned the branch manager regarding the phone call I had with her elderly employee. I voiced concern about this employees behavior towards me and the manager had a complete meltdown! She never attempted to apologize for how I was treated on the phone. Her attitude was quite appalling. I was seriously questioning her behavior at this point. What kind of people is the library system hiring? To berate a patron who calls to complain about the unprofessional behavior of a library employee is completely ridiculous! After reading these reviews, I understand my experience wasn't out of the ordinary with this library. This branch managers emailed response was flippant and dismissive. She then declared the matter was closed. (Obey me or else attitude). I responded by informing her I didn't appreciate her tone or the tone of her employee. I reminded her that she was employed to serve library patrons. She had yet another meltdown! Her strange belief that she has every right to harass and bully library patrons was blatantly obvious by her response to me. She actually threatened to revoke my library privileges! WHO DOES THAT??? Her written response to me is so wildly inappropriate as to be quite alarming! I'm not sure how I will proceed but her abuse of her position and the fact that she thinks it's acceptable to harass and bully a patron who complains MUST be addressed. I'm absolutely appalled. I have never seen such unprofessional behavior in a library before. It's clear this library has some major, very alarming issues that need to be addressed. It may well be time to attend a city council meeting.

My first time visiting this local library, and I was pleasantly surprised that there was a musical…read moreperformance available to attend. The atmosphere is welcoming and family friendly. For the month of May this was a lively way to brighten up the day.

I've lived in the area for years and have never been able to visit this library since it's been…read moreclosed for renovation for so long. It finally opened a few days ago. It's clean, modern, and spacious. What I'm more excited about is how large the collection is. The New section was exactly what I was looking for! Tons of new books to explore!

There are multiple zones for studying. Available computers and study-rooms to work on group…read moreprojects. The staff super nice too! Highly recommend!

Don't say you all are open when you're not. Update your times on yelp and google. I drove 10…read moreminutes out of my way because I needed a place to study and your website said you were open when you weren't.