New Jersey Dustbusters L.L.C. was awesome they provided reasonable rates in fast timing the…read moreconsultation was friendly and it helped me. The services was overall fantastic

Hired them to do a move in clean. The place was small and empty, but she skipped the downstairs…read morebathroom and only dry mopped the floors! The floors were filthy. So for $200 it was a waste of money.

The property is stunning and the service and amenities are first class - being right on the…read moreboardwalk with a view of the ocean yet close to the shops, entertainment and beach is perfect. Yet the house is in a family neighborhood that's quiet and peaceful. And don't forget it has garage parking for 2 cars--a welcome addition in this beach town

From the owner: The best adobe's in Atlantic City, Ventnor, Margate and Longport. Discover Absecon Island. . …read more Explore. Play. Relax.

The balcony is wonderful!…read more The bathroom was spacious but there are no hooks by the shower for towels. The hook for the hand towel is so low, the towel goes right into the sink. We couldn't understand why the tub, sink, and toilet were on top of each other when there was so much room to spread out -- including an almost empty bathroom closet. There is no "Constant Fan" option on the thermostat. The cost of parking, $186, is excessive. That alone would prohibit us from returning to Club Wyndham. Check-in is bizarre: One has to pull their car up to the garage entrance, leave it double-parked in the street, and then walk through entering/exiting garage traffic to check in before being able to park the car. It is both stressful and dangerous and poorly planned. If not for Niaz's help, we would not have known what to do. Otherwise, the room was wonderful (except for the on/off Wifi and bathroom) and the security is exceptional. We also loved the efficiency of the elevators (wish check-in and parking worked as smoothly). But the entire staff is fantastic and the hotel is spotless -- everywhere. We did have a great stay but parking and weak Wifi prevents us from giving the property five stars.

We booked a last minute stay at this hotel, we arrived at night & had no issues checking in we got…read moreRoom# 2007. This was a great room, spacious had more of a small apartment feel to it, nice comfy bed & good toiletries to use. The kitchen comes in handy when u have left overs, nice living room space comfy couch & big TV to watch. U have a decent size balcony, chairs set up nice to sit & just enjoy the views. Decent indoor pool good size serves its purpose. Beach is right down the street & so is the boardwalk. Amenities are limited on the property, there's a game room, movie theater no restaurants on property. Best thing about this Hotel is its location & my reason for giving it the 4 stars, near the end of the boardwalk which is great since it's away from the crazy crowds. We had an enjoyable stay because of it's convenient location.

I love the Borgata! It's my favorite hotel. I would come back to AC and just stay here inside the…read morehotel the whole time. I love the pools, the stores, the food, the people, the ambiance. Everything here is incredible. I love the rooms and the views. The last time I was here I stayed on the 37th floor and had ocean views. I would highly recommend this. I can't wait to come back!

We stayed for one night in a standard king room (1222) on Thursday (4/23/26). Unfortunately, this…read morewas the poorest experience we have ever had at this property. We have stayed often and we are used to clean well prepared rooms so this was a real disappointment. The room was not cleaned properly at all. There was debris on the floor and my husband found an opened half empty bottle of beer left in the refrigerator. The counters were not cleaned well and they appeared spotty and dull. It was clear the room had not been serviced with care. The sheets were changed and clean but the overall condition of the room did not reflect the quality we have consistently received in the past. I want to be fair because we usually enjoy our stays here but this was not acceptable and it raises concerns about the cleaning process. I hope this feedback is taken seriously so future guests can have the level of cleanliness and comfort we have always appreciated here.

*****THIS IS A LONG READ*****…read more This was my first time staying at this hotel, and I must say, my check-in experience was horrible! This is my birthday weekend, so I came alone for a little R&R and self-care. I did not expect to be treated as horribly as I was! I arrived about 3:30 and went to the kiosk for express check-in, only to realize I had left my wallet in my car. I went over to the bell hop desk, where I was nicely greeted by Mario, to ask if I could leave my belongings there while I went to retrieve my wallet. Mario explained to me that he could hold my things, but had to grab a cart for them and give me a ticket as standard protocol. While I waited for him to return, the most RUDE, NASTY, ARROGANT, IMPOLITE, IGNORANT male comes to me yelling, "MA'AM YOU CAN'T LEAVE YOUR STUFF HERE!" I told him to calm down and stop talking to me like that! I then tried explaining the situation to him, and what Mario told me, but before I could finish, he cut me off and yells... "Well he's new! That's why he told you to leave your stuff here! I'M THE BELL CAPTAIN! HE SHOULD'VE CAME AND GOT ME! YOU CAN'T JUST LEAVE YOUR STUFF HERE, YOU NEED A TICKET!" I asked him why he was yelling! There was no need for that, especially if I'm not speaking to him that way! He replies while flailing his arms around, "OH HERE WE GO! HERRRRRE WE GO!" I tried again to explain that Mario had already told me that, but Mr. "Bell Captain" who I later found out name is Saleem, was so bent on letting me know his position that he couldn't even hear what I was saying. Mario then comes back with the cart, and he proceeds to yell at Mario! "DON'T EVER DO THAT AGAIN! WHO AM I??? WHO AM I ??" Mario and another Bellman quietly says, "Bell Captain." He then says, "YEAH SO THAT'S WHY Y'ALL CHECK WITH ME FIRST!" I stepped in and told him that if he's a real leader, he doesn't have to blast who he is, (not to mention it was on his name tag) and he should not be embarrassing his employees publicly. He could have talked to him in the back and let him know what he did wrong. I didn't need to see that! I also told him, I'm not sure if he's having a bad day, but there was no reason for him to behave this way! He starts yelling...again...."I'M GREAT! ALL MY BILLS ARE PAID! I GOT MONEY IN THE BANK! I'M GOOD!" I don't understand what that had to do with anything but whatever. He then went back to yelling about him being the Bell Captain and what the protocol was for me leaving my stuff there. CLEARLY he missed that Mario did the right thing from the beginning! Mr. Bell Captain just felt the need to power trip in that moment for whatever reason. I told him he needed to listen and not interrupt when someone is speaking because he would have known that it was handled correctly! He put his hand up and says, I'M NOT TALKING TO YOU!" I looked at Mario, thanked him for helping me and told him he did nothing wrong. This situation made me so angry that I burst into tears! To add insult to injury, after all the drama, I was waiting for over an hour to get my belongings because SOMEONE put the incorrect room number in the system. I found that out because I had to go back down to the lobby to see what was going on with my things. I was late for my dinner reservation, and my night was pretty much ruined. I couldn't fully enjoy my dinner the way I'd hoped to. I actually cried while at the restaurant because I was still so frustrated with how everything had gone. Not only did I come here to rest and relax, I came her to try and release some of my grief from the loss of my Baby Brother. Hopefully my spa experience will be much better. Shout out to "T" whom I believe was the Operations Manager. He helped me calm down and agreed to address Saleem and the issue. However, I wanted this situation to be documented. NOBODY should ever be able to get away with mistreating ANYONE no matter their position. I WILL be pursuing this further until I'm satisfied with the outcome.

This place is such a scam. My family and I were kind of forced to stay here due to a dance…read morecompetition in Harrahs ballrooms. 7 days is a long time to stay in a hotel/casino made for adults. Nickel and dimed the entire stay. Card was charged for over $500 for "resort fees" which we didn't even use because we were there for dancing not gambling and partying. Room was only cleaned once during our entire stay. Toilet was clogged. Room was OK. Common areas like the elevators were disgusting. Hand prints, garbage, etc in elevators. Starbucks is twice the amount of money than normal. Most places to eat are not healthy and you pay a premium price for French fries and a burger. Check in guy was nice. But there is a lot of miscommunication within team members at this place. Some say one thing, and others say the opposite.

You need to understand what you're signing up for when staying here. It's a fairly priced,…read moreoceanfront hotel that is literally falling apart. The place has so much potential but no one is keeping it up. The towels and linens were clean. I think our biggest complaint was the lack of customer service. There is no daily housekeeping/maid service here unless you pay $35 per cleaning. We were never told this...well, finally upon our third visit to the front desk we were. Beach tags are provided by the hotel...great! except they never told us this and we purchased on the beach. We asked for a credit after learning from other guests that beach tags are provided. The front desk girl deferred me to the manager who wouldn't be in until after our stay ended and shockingly, the manager refunded us without a fight! In the bathroom, shampoo, conditioner, and shower gel are supposed to be provided in dispensers on the wall...great! but 2 of the 3 were empty. There is no ice machine on the property but we learned from other patrons that you can ask at the front desk for a bag of ice. It would have been nice if all these little things were explained to us at check in or listed somewhere instead of having to learn by chatting with others halfway through our stay! Parking: 1 spot is provided per room, street parking is available for extra cars and it is easily found and free! Wi fi: provided at hotel whether you're in the room or on the property. I had a lot of problems using my cell phone for internet (with my data plan) while on the beach. On the weekends, I couldn't use my data at all due to all the thousands of other people in the area trying to use their phones as well. On the weekdays, I didn't have any issue. Bar/restaurant: I think it should be noted that there is a bar and grill attached to the hotel (no affiliation) and they have live music daily. All day on weekends and 6-10pm (check https://www.lagunagrillandrumbar.com/entertainment for specifics) on weekdays. After the band ends, a DJ may also play. I just think patrons should know this in case they like to go to bed early, etc. You can most definitely clearly hear the music in the rooms. Overall, I would stay here again...it had the basics and is a great location...but do not come here if you are looking to impress anyone or like to stay in nice places!

We chose this hotel expecting a relaxing stay with my daughters and my two young granddaughters,…read morebut unfortunately, it was one disappointment after another. Our check-in time was 4:00 p.m. After several calls to the hotel from the beach asking if our room was ready we finally were able to check in at 5: 35. When we arrived at our room, a maintenance worker was repairing the door and told us we had to return to the lobby and wait until he finished. We asked if we could at least go into the room to begin getting ready, especially since we were traveling with small children and had been at the beach all day. Once we were finally able to enter the room, we found it wasn't properly stocked. There were no bath towels, no washcloths, no hand towels, no soap, and no toiletries. We contacted the front desk. He asked me to come get the towels. Since the maintenance worker had to return anyway to program the door, I even asked if he could bring the missing items with him. Another major disappointment was learning that the indoor pool was out of service. We specifically chose this hotel because we were traveling with our granddaughters, and it was 104° that day. Had we known the pool was unavailable, we likely would have chosen another hotel. After everything we experienced, we spoke with hotel staff/reservations to see if any adjustment, credit, or partial refund could be offered. Unfortunately, management was unwilling to do anything to acknowledge the inconvenience. The one bright spot during our stay was John at the front desk. He was clearly doing the work of several people, remained professional and courteous, and genuinely tried to help despite circumstances that were beyond his control. He deserves recognition for his excellent customer service. It's unfortunate because this experience could have been handled much differently. A room should be ready at check-in, stocked with the most basic necessities, and guests should be informed in advance if a major amenity like the pool is unavailable. While we appreciated John's efforts, the overall experience was disappointing, and we would not choose to stay here again.

LocalStr has managed our property with incredible attentiveness. I am doing much less work and…read moremaking far more money!

From the owner: localSTR is an all-in-one property management group! From marketing to home improvements, community…read morerelationships, and so much more, we truly handle it all! We also offer a wide variety of unique short term rentals!

The rooms are worse for wear but I really like the "Old Havana" shopping and restaurant pavilion…read more The atmosphere is well done and easily navigable without the hinterland location and over the top glitz at Borgata. Gambling isn't my thing but for a quick getaway featuring a nice meal and a quality show or two, the Trop still rates. Four solid stars.

Absolutely disgusting stairwells in the parking garage. Pools close at 6pm which is annoying when…read moretrying to fit it in after daytime activities. Rooms were clean but room service was not great, though i got a $50 food and beverage credit for the inconvenience. The number one issue I had with this hotel was accessibility and ADA compliance. We requested the havana tower, which is much closer to the parking garage. Instead we were given the chelsea tower clear on the opposite side of the hotel from the parking garage. As a result, my disabled partner and I had to carry our several bags 10 minutes one way to our rooms. There are parking spaces outside of chelsea but they are not owned by the hotel and rely on regular street parking prices. Parking is $15 every time you take the car out, they want you to stay in the hotel. If you never leave the hotel you'll only pay the $15. You can get a voucher from the casino for signing up for rewards that gives you free parking for one exit.