I have no clue where all these five star reviews come from. My daughter went in for wisdom teeth…read moreremoval. The first day's nurse was fabulous, the doc a bit short, but okay. 12 hours later she's still bleeding heavily. Three calls over an hour and a half to his "after hours" number, and it was just his cell. He'd fallen asleep and hadn't heard. I describe she's still bleeding profusely, and all he did was tell me all the things it could be. Okay, so what do I do? Repeats the list then got annoyed when I kept asking what do I DO??? Next day, he and his nurse were rude to my daughter, telling her it can't be that bad and she shouldn't complain so much. A full month later she went to regular dentist for something else, and they said she STILL had a gash in her cheek (not at gum line) that wasn't fully healed and they didn't know why he didn't stitch it closed. I started inquiring about reimbursement at the two month mark. His office manager (his wife) said oh, we sent it to insurance, but it can take 90 days. I'll send it again. Waited a week, checked with insurance, nothing. Called again, same story, we'll send it again. Repeat the next week. Finally on day 91, insurance company said you know what? We will call. THAT was what it took for insurance to receive it within the hour. Presently, I'm waiting on them to call and say a check is waiting for me. Insurance approved payment on 5/14. They say dentist can take 30 days to process. We shall see.

Amazing dental experience!! Dr. Stanford and his amazing staff did a great job on my visit for a…read moretooth extraction. I was extremely nervous, but everyone made it easy and comfortable the moment I walked inside. I recommend this office to anyone in need of oral surgery.

I would not hesitate to recommend this practice to anyone. I'm one of those typical people who hate…read moregoing to the dentist... they make it a very pleasant experience. The entire staff is professional and friendly and go the extra mile to make sure you are comfortable. I've never had to wait long in the waiting room or exam room. I've had a root canal, 2 crowns and a cavity filled here. Amazed at how good they are fitting crowns. My back teeth are very "short" making it difficult to fit the crown properly... and they were able to fit it almost right off the bat. Up-to-date technology, TV in exam room, text appointment reminders... all appreciated. Thanks Magnolia (Bluebonnet)!

Dismissed for not taking X-rays . I was not feeling well and preferred not to take them. I…read morereceived letter in mail stating to find another dentist. I have very good coverage and always paid my portion. I guess the could not make their quota for the day .

My husband and I are new to the area and needed a new dentist. Our insurance was accepted at…read moreseveral places, but we chose Fontenot Family Dentistry. We easily made our appointment and were welcomed warmly by a smiling young lady at the front desk. Shortly we were ushered back and x-rayed and examined by state of the art equipment. Teeth were cleaned and polished by a very efficient and friendly hygienist. Dr came in, mouth was examined and we left with a written plan of care. No guessing. Everything in black and white. We will see them again.

I've had zero complaints! Mel is an excellent hygienist, professional, very thorough and no pain. I…read morehad an urgent tooth break, recently and I was able to get immediately in and it taken care of with the same care. The whole staff is always friendly and respectful. I would have written a review much sooner, but I refuse to use Google.

Called for a dentist emergency for my daughter and they couldn't get her in for 2 weeks which is…read moreridiculous for an emergency but I get it. So I asked if it was ok to wait 14 days with what she had and the girl said "I don't know" so I said can you asks someone and she put me on hold. When she came back she said it varies from patient to patient. This was not helpful and I guess they don't need any business. Do not recommend them. The person who answered was very unhelpful and made no effort to be helpful.

Words can't express my gratitude to both Doctors, especially Dr. Christy!…read more despite the fact that I had never step foot in their office prior to having a need to repair a front veneer ( turned out to be three) - they treated me not only like a long-standing patient but truly like family. I was scheduled to see a orthodontist to start the long process of preparing for MMA jaw surgery. The week before one of my front veneers brakes. I call my orthodontist in a panic. They recommended calling Barras Family Dentistry. I must confess I didn't have much hope in getting help. You see, I had reached out over the weekend to the dentist that originally did the work and never got a return call. Much to my surprise they immediately made me an appointment. Not only that Dr. Brock came in on his day off and assisted Dr. Christy - I got two dentist!!! the replaced veneer was beautiful. But my story doesn't end there. The next week I had surgery.... and much to my surprise and heartbreak when I woke up... ( you can't make this stuff up) two of my other front veneers were broken during surgery. To make it even more devastating... you guessed it... I was scheduled to get my braces the very next day! In tears I call the office of Dr. Christy. The wonderful ladies at the front desk consoled me and said hold on we got you. Sure enough Dr. Christy and Dr. Brock rearranged their entire morning to fit me in before my other appointment! everything went great and I was able to get my braces on time! I don't use the word BLESSING lightly... However there's no other word for what Dr.Christy and Dr. Brock did for me. I will and already have recommended them to everyone!

My mother has been a patient for over a year and she has been returning for appointments as…read morescheduled, but nothing gets done. She receives excuses only. She has a missing tooth and started seeing Dr. Williams to get a partial but her efforts were to no avail. I finally convinced my mother to leave the clinic and find another dentist. Within weeks she was able to get a partial - and her smile and confidence has been restored - NO THANKS TO THIS CLINIC.

New to the practice and Dr Williams and her staff made me feel right at home. Great office…read morelocation, easy to find. I was really nervous about getting my teeth cleaned and the dental assistant was super patient and very friendly. Also the older man at check out is so pleasant and helpful. Thanks Dr Williams and staff!!!

I moved here in 2000 due to work. I had an emergency on a Saturday (My bridge in the front of my…read moremouth had cracked). I grabbed the phone book and started calling. Dr. Chambers was able to fit me in. The staff makes you feel very welcome , and almost always no wait. . Dr. Chambers will make you smile on your worst day. He's very gentle and caring and always makes sure you're comfortable. I was always jittery when it came to dentist. Never have I felt more relaxed in a dentist chair. THANK YOU DR. CHAMBERS!!

Incompetent, Negligent, or Unethical? It has to be one of the three. Root canal and two crowns on…read moreteeth that don't need it? Dr "X" told me I was going to lose my number 21 tooth if he did not do a root canal that I don't need. Second dentist confirmed. This place is the Spirit Airlines of Dentists. Avoid at all costs. You've been warned.

I see Dr. Daigle in Youngsville and she is the best. The whole experience there is great. Staff is…read morevery friendly and professional. Facilities are top of the line. Dr. Daigle and her assistant Alyssa are such a good team. It's nice when you find professionalism and great personalities all rolled up in one. Love these people and highly recommend. Good work guys.

I went here late last year for major dental work on a tooth. While there, they ignored my…read moreinstructions for numbing me properly (even though their website says they specialize in hard-to-numb patients), resulting in me becoming lucid during sedation in intense pain. Because of that, they weren't even able to adjust the bite on the crown I had done because my pain was so intense (I have had two root canals/crowns put on *without* sedation before this, and I had never had that happen- nor have I ever been in as much pain previously). I had to go to a different dentist to fix the bite because I was still in pain for a week after visiting Theriot. While walking out, they didn't even offer me a Tylenol until my driver asked for one. I asked for a refund just for the sedation (due to the fact that 1) sedation was the only reason I went to this dentist, and 2) the direct actions of their staff counteracted/made the sedation useless for preventing this visit from being traumatizing. When I called about this, their HR member was very dismissive and rude towards me. She acted like she had no idea why I was calling/upset each time she spoke with me, as if she'd forgotten what I'd previously reached out to talk about. I would describe it as medical gaslighting, because they repeatedly ignored my testimony about my own experiences to say I was actually "comfortable during the procedure". It felt more like I was talking to an automated voice citing their policies over and over than a person who actually cared about my experience. It didn't feel like they cared about me as a person at all, like they cared that a real person who'd come to them to specifically have a dental experience without trauma had left in pain and upset. I specifically went here because I have trauma and medical anxiety from going to the dentist, but I would not say they use a trauma-informed approach at all. Also, if you're neurodivergent in any way, and you don't "show" symptoms of pain in the "typical" way, I would suggest finding another dentist. Because, like I said, they repeatedly ignored what I was saying my own experience to be to say that they had "decided I was comfortable." Apparently, as I was told, the dentist who did my procedure spoke to the owner and they came to that conclusion on their own without ever bothering to speak to me about it. The HR woman I spoke with did actually admit to me that "communication between their staff members during my visit was lacking" when I asked why they ignored my instructions, so go somewhere else if you value clear communication to prevent your pain. Overall, it seems they're more interested in throwing sections of their policies at you than actually engaging in good customer service.

Very good dentist office, but if you don't have anything major going on in your mouth where they…read morecan make money, don't bother, I was ignored and they did not take my phone calls to schedule a appointment for a cleaning, no explanation or nothing, if I had to reschedule my appointment, it was done within 24 hours. At times I did have to reschedule. My last scheduled appointment, we were on the phone to reschedule, I was told that they would call me back to reschedule, they never did!! When I did try to call back and reschedule my calls were ignored, left messages, never got a call back!!

I have seen dr. charpentier several times. Her office staff is very nice and the office is…read more beautiful. I was impressed that prior to my "crown" procedure I was informed How much my insurance would pay and my cost, Mrs. Gina helped me get all this settled before my visit for the "crown". The entire procedure was done in one visit and dr. charpentier gave me "gas" so I wasn"t nervous.