We had been waiting on a different towing service for hours and in desperation we called Idalou…read moreWildcat Towing. They said they would get to us by 25 minutes (The other company had been saying this for hours so my hopes were low) I kid you not, exactly 25 minutes later we see our guardian sent angel (truck). The couple was incredibly nice and friendly. Seriously would've been out there all night if they hadn't saved us. Would recommend to anyone near the lubbock area!!

Absolutely fantastic 25 minutes rescued me after another towing company left me out to dry for 4…read morehours!

I stupidly got my car stuck on a curb on the side of the highway. My car would not come off as it…read morewas stuck almost to the back of the tire. R P,s Towing was the cheapest and the most reliable to get my car off without scraping the oil pan underneath. My car insurance was going to cost $235 but I only payed $75 with R P's towing. The guy that helped me was very kind and well experienced in operating the tow truck. He also took a look after getting my car off of the curb. The lady that called me to was very efficient and got a driver out to me right away! 10 out of 10 would recommend!

Our group of 4 women stranded on side of the road on Highway 380 in the middle of nowhere.... The…read moretow driver Lyle arrived & was super nice & helped give the shuttle driver from Christian Brothers our location considering "WE HAD NO IDEA" where we were. He waited until the shuttle picked us up & lucky for all of us, the timing was perfect, only 10 minutes after he arrived. Super nice & concerned for us 4 women on the side of the road! We were probably 30 minutes ahead of him to repair shop...sorry we missed him. He deserved a tip & none of us thought about it until afterwards. SORRY!!

Super great company. I didn't have to wait as long as the ETA given when I called. Super nice…read moregentleman got me up and running quickly. Highly recommend.

I recently had an extremely disappointing experience with A&J Towing and Transporting. When I was…read morein an accident in Lubbock, the on-scene police officers had my vehicle towed to Lubbock Wrecker Service (LWS), but my insurance company (USAA) needed the vehicle at Gerber Collision so USAA attempted to have it towed using A&J Towing. Between LWS arguing about money and A&J's rude customer service my experience has been far from satisfactory. Firstly, the communication is completely unacceptable. I haven't received any updates and I am constantly having to track down people who want to their job. The inability to provide reliable service with basic common courtesy is deplorable. Unfortunately, my experience was far from satisfactory. Secondly, the customer service was terrible. The A&J Towing dispatcher (claimed to be Owner) was rude and unhelpful when I called to inquire about the delay. Instead of providing an update or apology, I was met with impatience and a lack of concern for my predicament. She only wanted to blame me. To top it all off, the price charged by LWS to simply tow (like 10 miles) the vehicle was exorbitant ($400) and far above the reasonable local expectation. This kind of price-gouging is unethical and left a very sour taste in my mouth. Overall, my experience with Lubbock Wrecker Services and A&J Towing have been horrendous. Slow response time, poor customer service, careless handling of my vehicle, and outrageous pricing are just a few of the reasons why I will never use their services again. I highly advise others to look elsewhere for towing and transport needs. It's unfathomable that LWS would risk their companies' customer's satisfaction over a measly $400 dollars, especially when a reputable insurance company is footing the bill, but here we are. Additionally, A&J Towing and Transporting's customer service is horrendous. If the representative was the owner then enough said.

Do not call anyone but Rescue Towing. This man owns the company and is an honest, good man. He will…read moreget the job done at a fair price. I will not call anyone else. He will boost your car. Deliver you gas and even change a flat tire. I called him after getting the run around by another local company.

We live in a world where you get what you pay for, and I have gotten what I paid for at plenty of…read morecheap businesses when I've needed something done for my old beater -- next to nothing. Not so here. Richard is an expert and got me back on the road after a service station failed to do their due diligence on my battery replacement. Couldn't have asked for more. Just a little bit pricier than other options, but like I said, you get what you pay for -- and with Richard you get everything you need.

Had to have my car towed to the dealership and I called them the day before to set it up. The…read moredriver arrived at the designated time and was able to get my car to the dealership with no problems! And I couldn't find a better price after calling several other tow companies.

although when i called they all said different times for openings and they are very selected with…read moretheir towing, Jose helped us out and was very quick to helping get our car back. Also the paint yall used to mark my car is insane it didn't come off through a car wash maybe just use like a paint marker that's not that bad. but Jose is amazing.

I was driving my dads truck and l hit a curb with a 12 inch drop at Wendy's. Very embarrassing…read more Anyway they came very fast and fixed it in a good amount of time and a really good price. Eric from Tiger is so nice and helpful! Highly recommend

Shitty company and business! The guy showed up for two hours, when towing he damaged my car rear…read morebumpuer, my bumper falling apart the guy changed a tire of my car using my spare tire said my car can drive now, I need pay him 338 dollars including the service fee 88 dollars for change a tire and towing fee for 250 dollars, when he change my tire, they guy did not told me he will charge me 88 dollars, I never ask him to change, he refused towing my car to the destination I want to. He just want the money, and he said my car can drive now, I should drive my car leave that place, but my car still have safety issues after the car accident, but the guy in the company don't care, I still give him the money he asked for, but it's how Shitty they did, I trust this company at first, after this experience, I think the company should be shut up!

The guy did an excellent job! Was nice and quick with attaching my car. We had a problem with my…read moreinsurance company not putting in the right address and they weren't answering my phone calls, so he helped me out and him & his supervisor was able to get the right address and changed for me. Very helpful!!! Definitely recommend!!!

The most unprofessional guy I have worked with!! First off the guy was sleeping and was ticked I…read morecalled. He got mad but the business phone said Monday-Friday 9-5. He took a day of playing phone tag and still wouldn't give us a time to pick up the vehicle. The next day we went and got lost since it's in a small town on a road to the middle of nowhere! He gave bad directions that my gps was confuse. Even locals didn't know. When we called again he said, he already gave the directions and then threatened to stop answering all calls and. it return my car! Don't do business there are plenty of professionals out there. They are not one worth it!! So rude and disrespectful!

While I did not technically get to use their services, they were very quick in response and I just…read morewanted everyone to know that. I had a hankering for Spaghetti, and decided to hit Walmart to get my ingredients real early in the morning, before a snow storm was to hit. I go out, warm my car and get on my way. A minute into my drive, my sensor goes off stating that one my tires is only 9 psi. WHOA. So I make it back home and park, and then check out all my tires. Sure enough, the back right tire was "hissing" and I could see there was a shard of metal sticking up out of it. Dang it.....No spaghetti for me. :( I check my trunk to see if I have a donut and jack. YUP YUP. But, as a failsafe I check yelp to see if there are any tow services around, just in case. I found Gotcha Towing and sent them a message. Quick response in under a half hour of the quote to put on the donut, if I needed it. The snow started and I chose to hold off on putting the donut on until it stopped. I did not have wheel chocks, so I thought I might have to get her towed anyway, but luckily my Awesome neighbor helped me out and we put the donut on in about 10 minutes. So, I did not need Gotcha, but they were very quick to respond and I really appreciate that so much. If I ever need their services (hopefully NOT), I will be sure to reach out, the are pretty cool. And I did get my Spaghetti after all. Thank God for Deidre from Instacart! Appreciate her too! ;)

Won't release cars to lien holders and won't respond to messages (calls or emails) Do not use him.read more