1. Labrum Chevrolet Buick

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Heber City, UT

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Labrum Chevrolet Buick

4.5 (10 reviews)
Open • 9:00 am - 6:00 pm

Services - Labrum Chevrolet Buick

Routine automotive maintenance

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Review Highlights - Labrum Chevrolet Buick

“They are very straight forward and honest.”

Mentioned in 2 reviews

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Ken Garff American Fork Ford

Ken Garff American Fork Ford

(168 reviews)

As I was not satisfied with the service at a different dealership this time I went to Ken Garff for…read moremy 20K service. I scheduled an appointment online which was easy and quick. I chose Zach as my service advisor as I saw some positive feedback on Google about him. On the day of service I had to wait a couple of minutes as Zach was serving a customer in front of me. In the meantime and since others were around another service advisor asked me whether anyone has helped me out and I mentioned no, but said that I was waiting for Zach. Zach was friendly and properly set expectations. He showed me a couple of options (e.g. buy a pre-paid service package) but didn't try sell me into it at all. The service with multipoint inspection, oil, filter and air cabin filter change took the estimated 45-60 minutes. In the meantime I could use their waiting area and free WiFi to do some work and join a business call. I didn't need any coffee or refreshments but you could use it for free, too. At the end the bill was lower than the previously estimated $130. Just for curiosity I checked the price for the air cabin filter on Amazon afterwards. Of course it was 40% cheaper there, but I did expect that this would be the case and is in my mind ok for a $20-30 item. So bottom line and compared to my previous experience with other dealers I would return to Ken Garff and Zach. I hope this review is helpful for others who think about where to do service during the warranty period.

DO NOT TAKE YOUR VEHICLE HERE FOR REPAIRS! We had a squeaking noise coming from the front tire and…read moretook it to Ken Garff in AF to get it checked out. After looking at it they said the wheel bearing needed to be replaced and quoted us over $1000 for the job. We wanted a second opinion so we took it to another local shop. They put it up on the hoist and found that it was just an engine cover rubbing on the axle. They repositioned the cover and only charged us for one hour of labor (less than $200). I'll never take my vehicle to Ken Garff again.

Doug Smith Chrysler Dodge Jeep Ram

Doug Smith Chrysler Dodge Jeep Ram

(97 reviews)

Wonderful experience with Doug Smith Jeep. I live in Southern California and purchased a Jeep 392…read morefrom them because they were the only place I could find that could order what I wanted. Friendly staff and wonderful service! They don't play games on the price! After a few upgrades I have the Jeep I've always wanted.

We were provided an estimate for repairs on my wife's Jeep…read more 1. There were hundreds of extra dollars of charges as separate line items for each service requested, that were blamed on a system error when asked about. 2. Attempted to double up on labor for multiple services. Labor was quoted separately for engine oil cooler replacement, thermostat replacement, and spark plug replacement, even though there is overlapping labor, adding hundreds of dollars in extra cost. 3. Nontransparent estimates with no explanation of charges (i.e. labor, parts, fluids). 4. Was told that the Jeep would be ready by the end of the week, but I had to call on Friday afternoon because I didn't hear anything. We dropped the vehicle off on Monday. No one answered the phone so I finally left a message asking for a status update. A bit later, I get an automated message saying it was ready, about 2 hours before the service department closed. Very shady business practices. People who are not knowledgeable about the work being performed, are likely getting screwed. If I had the time to do it myself before my wife needed to leave on a long trip, I wouldn't have even let them do the work after the untrustworthy behavior. We will never bring a vehicle back here.

Labrum Chevrolet Buick - autorepair - Updated October 2026

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