I had the pleasure of having my blood drawn by a Phlebotomist named, "Alma". She is such a…read moreProfessional. Because my veins can be VERY hard to locate, most of the time, the Phlebotomist has to constantly poke and jiggle around to find my veins, but not Alma, She performed the taking of my blood effortlessly! As a matter of fact, when she stuck me, I didn't even realize she was almost done! I'm 66 years young and I've NEVER had my blood drawn with such ease and perfection! Normally, my arm(s) turn purple and blue from bruising after so many attempts to get my blood. Alma is PHENOMENAL!! She deserves to be recognized as one of the BEST that EVER draws blood!! KUDOS to Alma!!!!

I have to leave a review since I've been here twice and have had as great an experience one could…read morehave with someone sticking a needle in your arm. First off - it's hard to find but I would navigate to the Physicians Office Building near the garage and it's the first set of automatic doors to the left of the welcome desk. The label on the door says radiology and something. It's NOT by the Panera as another review says. Make an appointment ahead of time if you can. Otherwise walk-ins are accepted. I missed my appointment time but was still checked in right away, saw the intake person about 7 mins later and then had my blood drawn no more than 5 mins after that. Not everyone is Mary Poppins but everyone I interacted with was courteous and efficient. And most importantly the phlebotomist was really good - I'm not great at drinking water and have notoriously thin veins but she got me right away with minimal pain. Oh and the registration is easy and test results are all posted to your account for you and your doctor as soon as it's done.

I t is ok nothing special I don't like the checked procedure in office over mobile phone the…read moreprocedure is better-I have had good and bad phlebotomist 50/50.

I have had to visit this facility twice for additional lab work in the past year. They are…read moreconveniently located in an office building where Providence hospital used to be. There's plenty of free parking. You can schedule in advance or do walk-in. When you arrive you have the option of checking in via a QR code if you scheduled an appointment. Otherwise you can check in with the desk or via the machine. They confirmed my information and I was immediately called back. One of the main reasons, I love this facility is the accommodations they make for me. I have a huge needle phobia and literally need someone to hold my hand through the entire process. I wish I remember the ladies from last time but this visit I am extremely thankful for Kianna and Cynthia who were a blessing and made experience easy and pleasant. Thank you for going above and beyond with your customer service!

Came in without an appointment right before 10am and the computer said I would be seen at 11:30. A…read morenurse came out to catch me to see me right away. This place is extremely professional. If you ever go in for labs at other companies it is usually unpleasant and will take up a huge chunk of your day. I did not experience that here. I wish more medical systems and employers used quest and not other companies. I felt so happy and comfortable with my experience here. Also this place is super clean. Other lab companies are usually dirty and have a lot of people in the waiting room. Not this place!!

I had a blood draw through Quest at Capital Women's Care and I cannot recommend Verna James and…read moreErica Leach enough - they made it so easy and did it so well I didn't even feel a thing, they calmed my nerves and I really hope to go back to them specifically!! 10/10 experience.

I don't give 5 stars for just anyone. I know I'm going to…read morejack up my technicians name BUT I'll give it a try - Kenecia! She was the bomb. It was like a one woman show when I arrived for my 315pm appointment. There were a few people waiting to be seen.I arrived a little early, was greeted and signed in by Kenecia and she drew my blood. I asked if the wait was very long and she told me no. I don't like having blood work done. The folk usually stick me at least 3 times NOT her - she got it on the first try. I told her that I need to take her with me every time I need blood drawn somewhere. I was seen before 315pm and I was back in my office (across the street) before anyone could miss me. The office was well lit and clean.

Made an appointment here and check in was easy but I ended up having to go to a different location…read morebecause this one does not have a table or reclining chair to lay down on. I have a history of passing out so I need to lay down while I have blood drawn.

The staff was friendly, they saw me in a reasonable amount of time, they do X-rays which is great…read moreand they sent me on my way. I booked an appointment prior to arriving and I was seen in about 45 minutes to an hour. Not bad. I'm just glad I was actually seen and it didn't take a whole day. Results may vary but I'm just glad a had a good visit.

My daughter went to this urgent care. First the wait time was nearly 3 hours in the morning…read more After getting to the doctor who ran her through multiple labs, she was promised a call by the and of the day with prescription and results. It's been ~6 hours since the visit, no call, no results. Logged into their site - no after visit summary, no treatment recommendation. The clinic has no pager, no voicemail to get a follow up from the doctor or staff after hours and only a typical message to call 911 in emergecy. Result: no diagnosis, no prescription, no visit summary, like she hasn't been there.

Always friendly and excellent customer service. Now one thing you need to know of the wrong person…read morethere. I ain't call no names or types. Lol . But she locking that door on time

The elderly man is very rude and disrespectful. If you can bypass b & w and try another drug…read moretesting facility on Georgia. Horrible customer service, they do not answer the phone, and are entitled and should be retired.