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    6 years ago

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    Quest Diagnostics

    Quest Diagnostics

    1.1(11 reviews)
    2.0 mi

    Quest apparently opened a new location just steps from another facility. This causes a great deal…read moreof confusion as many people went to wrong location. My appt was late because of all the people who were late for their appts because if this mix up. Very aggravating. Who's bright idea was it to open a location so close.girl who took my blood was quick and efficient.found the vein with the 1st jab. A little curt and not that friendly but I'm sure the staff is being trained to get people in and out with no socializing. A very automated experience.

    I have to say first of all that my appointments are usually completed timely. Although staff is not…read moreparticularly rude, they are all business. There is no "small talk" or genuine human interaction. My complaint is that my last appointment-I was there for my yearly blood work as well as an add-on test that was added by the same doctor as my other yearly bloodwork. It was added a few days before I went in for my appointment. I provided my doctor's name when asked and had the blood drawn. I questioned that there was only one vile of blood drawn and she said that's all I need so I didn't question it, but then realized when I didn't get my blood work results a few days later and the only thing pending was the add-on test that she didn't draw any of my original yearly bloodwork. This is very inconvenient because I was fasted and could only get a later morning appointment. Now I have to start from ground zero and make another appointment, fast and won't have the results prior to my yearly physical. I contacted corporate to see if they could come and do a quick home draw because this was an inconvenience to me and shouldn't have happened in the first place and was told someone would get back to me and I never heard back. Quest really does need to do better.

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    Quest Diagnostics

    Quest Diagnostics

    5.0(3 reviews)
    4.3 mi

    If you are making an appointment for North Haven, make sure you have the right address in North…read moreHaven. There are two locations. Don't do what I did which was not paying attention to what I was doing. I arrived at my appointment early. I swiped the bar code I saved on my phone and it wasn't taking....so I tried numerous times, I put my license in when it asked for that numerous times, hit restart and kept trying over and over. There is no one at a reception desk because there is no reception desk and no one else was waiting in the waiting room so I was free to make a fool out of myself for quite a while. I got a message that they did not have an appointment for me. I got a message did I want to make an appointment for another day or later that day but I had to wait an hour in a half if I wanted one that day which I did not want to do of course. I was frustrated. All of a sudden this blonde phlebotomist, Judy, came out. She was like an angel coming threw the doors. She said someone mentioned I was having a problem and I thought ugh...someone actually saw me doing this? She told me I did not have the right address. I was expecting to get thrown out. But she took me right in. Then we had an issue that my doctor had not forwarded the form. No problem, she called him and got it. Judy was so helpful, compassionate, patient, great to talk to, very professional, and it was obvious to her that making people happy was something she did. I would absolutely recommend this location. Make sure you have the right location when you schedule.

    Professional staff and an extra clean environment! The phlebotomist was friendly and helpful...the…read moreblood draw didn't hurt at all! Highly recommended location

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    Labcorp - laboratorytesting - Updated May 2026

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