SCV Quality Care has been by primary care provider for several years now. I have had only positive…read moreexperiences in every aspect from this clinic. From the friendly and patient front and back office staff, to my knowledgeable and highly professional PA, Harold Wong, who I have gained immense trust in. Dr. Wong listens carefully to my concerns during visits, and has greatly improved the condition of my health since I first began going to SCV Quality are. His knowledge in primary care is remarkable, and I appreciate that he always considers my specific situations for my care. My lab results have all normalized under his care, and I credit Dr. Wong completely for that. Can't forget the staff. All the staff I have encountered at this facility are incredibly friendly, professional, and efficient. From the simplest phone call to request a prescription renewal, or a quick call to update my insurance, each and every member of the team at SCVQC has been a pleasure to deal with. I can only speak from my own experience, and I am grateful for the excellent care I have received from everyone at this clinic. I would recommend this clinic to anyone in search of a primary care provider, or in need of urgent care.

Third strike for SCV quality care. Been coming here for years now. Was okay in the beginning, dr is…read moregood guy and staff was okay. But one day I came in for FML paper works to get fill out by dr. Had the worst office manager with bad attitude and rude come and tell me that they couldn't do it. But later I came on my appointment and the dr did it for me. Second time I had problem with them is when I came to my appointment and they said I did not have one. I had to make a new appointment and came back with the appointment card that they gave me for the appointment that they said I did not have. Now strike three, I came in for blood work on my day off today. A week before my appointment like my dr told me to do. They said they couldn't do it because it says on the paperwork to come in April. I told her my appointment was April 3 and this was a week before. Then I ask is the dr in today, she said he comes in at 9:00am (it's 8:45am). Okay I gave her the paper for the bloodwork to give to the dr when he came in. Because I'll be in the area for a couple of hours. I called at 10:20am to see if the dr got the massage. She said she emailed him ( email dr why there in the same office). Called again at12:00pm as I'm leaving the area. Again they said the email him and then I said I'll do it when I have my appointment on April 3. So I fasted for nothing. Then I got a call 1:55pm saying I can do the bloodwork today. Really!!! I'm not in the area anymore and it take them over 4 hours to get back to me when the doctor is a few feet away. WOW I think I'm going to look for new doctor. Very disappointed

If I could post the criminal neglect my husband went through at this place I would…read more He went in an ambulance where i was told he was resting, when i showed up after he was admites to the Fourth floor he was urinated doiled for over 24hrs, same clichês he was taken in ( no hospital gown) no Oxygen ( which he required, no IVs to hidrate him , head in souled urine and blood sheets And noone has done anything to resolve this! I have reported this place over and over to the Sacramento med board they do nothing, the admin does nothing These places have Drs. need to get back to their own borders and nurses who need to go to jail if you live your dying elder do not take them here I wouldn't want them to threat my rabid dog let alone some body i love ever. I don't want them to have a star but I have to in order to post I have tried posting pictures so if you look for the pictures you will see what they did to him

I was about to go to Henry Mayo Urgent Care but I had to cancel because when I asked who were the…read moredoctors (M.D.) on duty, they said they only had PA's and Nurse Practitioners. They don't have doctors, so the facility is a money-making scam! Before you visit any medical center, always make sure that you will be seen by a physician/doctor.

Dr Bassem ElTom is a wonderful and caring man. He Is our…read morefamily's primary Dr. We highly recommend Facey/ Seco Cyn facility. The staff is efficient and caring.

Facey is a great Medical group fantastic they even call you the next day if something was wrong…read morewith you or not I haven't seen people like this in a long time. The only thing I have to drive is 40 miles one way but I will do it to get good medical help. Sierra Medical group sucks their doctors their appointments their wait time is ridiculous so is Humana they send you to Medi-Cal facilities, which is not bad but the doctors don't know anything where else did I go? I'm just glad I settled in a Facey group. Great people and I went through Scan cause I'm older now the quality care is just amazing and the type of car is wow I haven't seen it in such a long time.

Dr. Ben was very professional and attentive. He listened to my symptoms, asked questions and…read moreinteracted with me in a respectful and kind manner.

I love coming to this clinic they help as fast as the can also they give priority to the kids and…read morethey do there best to help out on anything you need also Ben is an amazing doctor and is patient with my kids I really recommend this place

I could talk about how kind they were to me and my young son, how attentive to my needs and how…read moremuch focus they gave me AND the right amount of seriousness for what turned out to be a serious issue. I had a splinter and it caused an infection. I went in for antbiotics BUT ended up needing surgery. And if Lorena had just treated me as an average idiot and sent me on my way, I'd be minus a digit now. And they called a few days later to check in on me! Who does that these days?! Five hundred stars!

Love Dr Yi but you won't ever get a call back if you leave a message and no one ever answers phoneread more

We walked into this fairly new facility because my daughter was very sick. The staff seemed all in…read moretheir 20's, including the Nurse Practitioner whose name is Milton. He was very skilled and asked questions and then listened. He did not try to force any test on you but gave you his knowledge and let you decide. Milton made me feel as though he was a Doctor and knew what he was doing. The staff is knowledgeable, professional and very friendly. The facility is very clean with updated medical equipment and electronic devices. This place is in a well lit, safe surrounding in a nice shopping center. The wait time when we went was not long and I appreciated that. When you're sick you'd rather be home in bed than in an urgent care. I highly recommend this Urgent Care.

In all honesty I don't leave many reviews however this is the best urgent care that me and my…read morehusband have been to, and I have a lot of medical issues. Not only they are courteous kind and caring they are medically equipped to take care of you and be a pivotal fight for your healing, Thank you deeply I'm glad that they're in my Neighborhood.

I have been coming to this location for scans, X-rays, urgent care and MRI's for over a decade and…read morethey are amazing. Very friendly, clean inside and the technicians make you feel comfortable and at ease. The waiting area is big with plenty of seats and a water machine if you get parched:) Check-in is easy at the front desk. Always have your ID & insurance card readily available to make your check-in go smoothly. There are restrooms located just before you enter the main check in/waiting area. *Urgent Care is located up the stairs as you walk in. *The security guard can always assist you if you don't know where to go *Plenty of free parking in the lot ~ and that's all I have to say about that...

On arrival I was surprised how empty the parking lot is, so much parking to choose from! On entry…read moreI signed in and after checking in I sat down for only a minute before I was already called to the back. The tech was great at explaining and it was done within a few minutes. Everyone was friendly and helpful and I was literally in and out within 15 minutes total it was so fast. I love the santa clarita location. I just wish when two different providers order ultrasound a couple days apart that they could take that into account and make the appointment into one so that I didn't have to go to two different locations today for the two different ultrasounds.

I love this doctor's office. They've been so good to both me and my son. And i especially love that…read moreit offers alternative options to parents who prefer to not vaccinate or who want to delay vaccines. Dr. Altman is remarkable. She is so warm and gracious, and she has been incredibly helpful whenever I've had questions during my son's visits especially for his check ups. My son is very smiley with her, so I take that as a great sign. A lot of doctors can come across as very sour or overly serious with kids, so I really appreciate how kind and approachable she is. The ladies at the front are also incredibly warm. They take good care of us, and if there are ever any issues with my insurance, they handle it right away. They also always offer us formula to take home, which has been such a huge help for me. The office itself is very clean and kid-friendly, especially the waiting areas. It doesn't have that awful doctor's office smell or harsh neon colors that would spook any child. I really appreciate that they've made the office feel comfortable for both parents and children. The wait times have been pretty long for me, but I usually plan my day around doctor visits, so I expect to be there for a while. That may not be ideal for every parent, but I'm fortunate enough not to usually be in a rush. Ifeel very fortunate if not blessed to have found this place.

Do not recommend this place, terrible terrible care! They don't care about you and your baby!…read more First appointment doctor Adrienne C. Altman was more than an hour late, no apologies nothing. Doctor was sick keep coughing in my baby's face. She had No mask on and she never used hand sanitizer. As a doctor they should know better! My baby is feeling terrible keep crying. I had virtual appointment with Amrita Dosanjh. Doctor promised me she will call me back to help with right dosage of medication for my baby She never did. It was Friday Had to wait till Monday. I called back Monday morning asking for help again They made an appointment for me at 10 am with Ruth Gabay. I waited 35 minutes but the doctor never showed up!!! What type of care is this?!! Taking my baby somewhere else Do not come here!