I'd like to preface this with the fact that we have had some wonderful nurses over the past 24…read morehours. However, if I could give Archbold ER 0 stars, I would. My mother was sent to Archbold from a neighboring town after a daunting and scary CT result, which required us to be processed through the ER. After 4 hours, we were told she was being admitted and would be receiving a room. It is now hour 24 and we are still sitting in the ER after being told, 4 hours ago, that her room would be ready in 1.5 hours. When asked whether Dr. BRANDON BERGAN would be giving us a status update roughly 6 hours after he stopped by, we were informed by a nurse that he was "too busy" to worry about that right now. Too busy to check the status of a patient sent here for a supposedly dire situation who is supposedly being moved to IMCU. Additionally, it should not take 30 minutes for a nurse to respond to a patient needing to use the restroom. Nor should it take 1.5 hours for an IV to be hooked back up. And another thing: telling a patient who is fully capable of leaving AMA that they would be arrested if they leave is a falsehood akin to lead to major issues. So, at the time of this review, we are miserable in the ER and completely disgusted at the bedside manner of this department and hospital as a whole.

Today was a AWESOME day with Mrs. Kuluvanda Cason. I will recommend EVERYONE to come and visit. Her…read morespirit is AMAZING, it match her personality. She has a big heart and the smile that match. I promise you that you will leave there with a spirit of love. She is full of life and she will do anything to help anyone. Thank God for sending me and my brother there today. It was full of joy and Laughter.

Wonderful staff, great Doctor and Nurse practioner to help with any orthopedic problems our family…read morehas had! would highly recommend!

Have had great care by Dr. Murphy and his asst. Rodney. Had several back and neck surgeries…read moreresulting from an auto accident. They have alway been very caring and willing to help me anytime.

Appointment was at 130pm.. still waiting to be called back an hour later... Staff just on their…read morephones. Awful place

We didn't have to wait to long., we got there at 9:00am when they opened. The PA was so great. Very…read moreefficient.

you overbook your patients for appointments. I had a routine appointment for my elderly mom. After…read more50+ minutes of waiting after our scheduled appointment, in a freezing cold waiting room, we left because she started shaking even though wearing a heavy sweater

The only thing I have encountered was long waits and the last couple years were much better. I…read morehave never encountered rudeness or felt the staff was incompetent. I'm empathetic and sorry for this happening to anyone. What some people don't realize is this is Ophthalmology which handles medical problems with eyes. If you're just going to have an exam and need glasses or contacts, you should go to an optometrist. It is less expensive. I have been going here 2x/year (every 6 mths) for 15 years. I have ocular hypertension, MCTD, and for the last two years, cataracts. The medication I use for autoimmune diseases can cause color blindness and of course, ocular hypertension can develop into glaucoma. I was referred to ophthalmology (from optometrist) as is other patients with medical condition(s) of the eyes. Wishing all the best...

As one that rarely sees a doctor, when I had to get a surgical clearance I found it was not easy to…read moredo. My surgery was out of town, so I first tried several (like 8) semi-local places I found online in several cities, as well as the local primary care physician. The obstacles here were numerous- the PCP had to "approve" me, and it would be at least a month to see him. Next, I found most urgent care businesses either would not or could not do the lab work and ECG my surgeon needed. I found a place (Care Spot) near the surgeon's office (2.5 hours away) and had to come back and wait several hours for an "appointment". The receptionist unlike the business name was not caring, and never mentioned fasting for the blood work. Since we had like 3 hours until my "appointment" to come back and wait several more hours, my wife & I stopped and had lunch. While there, I got a call from the business and was asked if I had been fasting? I said yes, right up until I had lunch, as no one had said anything about it while we were there earlier. I cancelled the "appointment" and we drove home. A couple of days later, my wife had an appointment in Thomasville, so we stopped in to Doctor's Care. The first thing I noticed was the green circle gun sign- meaning the business had no irrational fear of defensive weapons. I appreciated the wording on it so much I took a picture and added it for this review. Inside, this receptionist was very caring, and helpful. I saw there were a couple of Bibles in the reading material as well. This place was outstanding! It was 180 degrees out from Care Spot. No coming back, they don't do appointments, and the remainder of the staff including the doctor were very friendly. He even diagnosed a minor issue I had and told me he could handle it on my next visit. BTW, no fasting required. I was in and out within a couple of hours and they will have my lab work back in a day's time. More icing on the cake- they were $40 cheaper than Care Spot. :) Doctor's Care is an example of a properly-operated urgent care facility. I would strongly encourage anyone needing timely and quality care to go here.

Dr. Brewer is the best! Seeing him for many years. His medical assistant, Amy is also great, very…read morefriendly, yet professional.

I have been a patient since 2017, however today for my annual check up, I feel I didn't even get…read morelooked at and was not heard by Dr Barnes. She made her decision and it didn't matter how I felt about it. I was very upset and extremely disappointed with my care.