No wait at 11:00 am. There were 2 phlebotomists on duty as well as a receptionist…read more The girl that took my blood was accurate and was successful in one stick ( I'm usually stuck 2-4 times)

I had an appt. for routine work for over a week. I got text messages and emails saying it was all…read moreconfirmed with a confirmation # and all detail listed. On the day of, I got there 10min. early to check-in and wait for my appt. 20min later, they call my name and say I'm sorry we can't see you today because it cuts into our lunch time! I went to my Dr's office in the same bldg. and told them what's going on. A nurse went back to the Lab with me to ask what's going on, the lady at the desk said oh I'm sorry for the confusion! So not only did I not get seen, but now I have to get to another Lab asap because the Dr. needs my results by next weeks appt. I will never go here again!!

i really like this option of getting my personal information my self. Waiting on doc and insurance…read moreand the rig a roll, the medical system has turned into. location open staff helpful/friendly Thank you Christian for you patients and the lady sweet, i know her name but it slips me at the moment! both were kind to me. I have fear of medical and all the process.

Hot garbage. Cannot get a human option in their phone tree. I cannot state how horrible the phone…read moreis. I choose all options no person

I absolutely dread having my blood drawn, every time. The ladies at this location are calm, kind,…read moreand patient. It's a super easy process to schedule the appointment ahead of time, check in on your phone while you wait in your car, and then they text you when they're ready!

Improve wait times for appointments. People waited for a minimum of an hour. Then when you ask any…read morequestions, they are dismissive. All of us in the waiting room heard the employees talking about all of us to a guest who walked right in. The employees are rude and lazy. They have zero time management skills. It's very disappointing these are the people we rely on for results of our health.

My doctor is Dr. Taft and he is excellent. He is extremely caring and knowledgeable. I'm really…read morehappy with him. He has been my second doctor. My first doctor at Prairie Family Medicine was also very good although Dr. Taft is even better. My issue is with the Clara app they use and the staff. The staff wants you to use the Clara app in order to contact them but they take days to respond and if you have a question about their response then you have to wait days to get an answer. Meanwhile you can be in extreme pain or in need of care but are waiting for the staff to get back to you via the Clara app. If you call and actually speak with someone they can't even answer the most basic questions that they should know, and I mean really BASIC. If you question them they quickly get very rude. The staff absolutely doesn't care about the clients. They are rude and hostile. I was told that they have worked out the kinks with the app and the staff but the service is no different now than it was previously which is horrible. The only thing the staff is good at is making sure they get your dollars. $$$ is all they care about. They don't care about you as a patient.

Worst care and billing department since Praxis took over!…read more Outrageous charges Unsatisfactory medical care Poor communication DO NOT BE SEEN HERE!!!!!! Medical staff will only address 1 concern per visit, not refill prescriptions and charge twice as much as local urgent care facilities. DO NOT BE SEEN HERE!!!!

The moment you walk into imaging suite 106 you know you will be well cared for. The staff is very…read morehelpful, kind, courteous , and knowledgeable. The waiting area is very clean and inviting making your visit comfortable. I felt I received excellent care from the nurses, technicians,Doctor, and all staff there. Yesterday at my second procedure there I felt less anxious which helped knowing the kind, caring, and sweet staff. My procedure was thoroughly explained and excellently performed by the Dr. and I am feeling so good and hopeful about the outcome. Thank you seems inadequate but it was a great experience and highly recommend their services. MB

Very disappointed with NW Imaging. This is a total racket. I called requesting to cash pay an…read moreMRI. They refused my request saying I have insurance and I am forced to go through insurance. I called a second time and the response was I would have to pay the full price they bill insurance. I've spoken with clients who've had similar MRI's with them, and they were cash pay. They paid WAY less than what I was billed under insurance. I got the bill, $2k. I called for a relief payment (discount for full pay). They refused saying "they're a FOR profit company." NEVER AGAIN!!! I am so incredibly tired of the machinations of the healthcare industry. I should have gone to Inland Imaging in Washington!

I went in to get a yearly urine drug test for work I arrived at 4:40pm and a lady walked out of a…read moreroom looks at me and said what are you here for. We close in 5 mins. I said a urine drug test. Then she proceeded to tell me that I would have to return some other time. Everywhere that the business hours are posted says that they close at 5. This is the second time that they have done something like this to me.

Super easy. In and out, just showed them the code and they took me back within a minute. the girl…read morewas super clear and nice with instructions. I'd go back again if ever needed.