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1 year ago

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2 years ago

This is a Labcorp "express" location. It takes 5-7 days to process instead of instant like every other labcorp location

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4 years ago

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4 years ago

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Indigo Urgent Care

Indigo Urgent Care

(3 reviews)

Told us on phone walk in only. When we arrived told us hour and half wait. Then noticed several…read morepeople walked in with appointments. We asked about that was told they fibbed on phone. We waited 2 and half hours. Still waiting. Filling this out in despair. Will post again after. Waited 2 hours 45 minutes. Justin failed to let us know we could leave and get texted to come back.. he kept saying 20 to 30 minutes. Once we got in people were nice.. we have been to indigo in yelm much more easy to get into and can text when you're close to entry. This ( newer) in Lacey I can't recommend.

Showed up at 2:45pm as a walk in and was put on the standby list and was told we would get a text…read moremessage to be seen and wait time is 3 hours. Checked the portal with updates and was next in line with no other patients ahead. It is now 6:30pm and Get a notification that it was canceled. Went back in to the front desk and questioned why it was canceled. Front desk said a text message was sent. Showed proof that there was none sent. Mind you were were sitting in our vehicle directly at the entrance door. As we were told to have a seat and they will be with us shortly. 5 min goes by and they come bearing bad news that they are unable to care for our needs due to being backed up and it's close to closing time. Look around the room with 1 patient sitting in the waiting area. So tell me where this "backed up" with patients are?? Very poor service and poor communication!! I would never go back again and go straight to the ER if "Urgent Care" is needed. DON'T WASTE YOUR TIME!! I HOPE THEY GO OUT OF BUSINESS. If you're military or retired please go elsewhere and save some time. Now off to the BBB to put in my complaints.

Labcorp - laboratorytesting - Updated May 2026

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