Providence hawks prairie immediate care took care of me when I broke a couple ribs. I felt nauseous…read moreand the intake tech had a bag ready at hand to give me. I love that. Got xrayed, a script for something for the pain. I wish the doctor could have showed me the xray. I would have liked to see the fractures. My follow up research I got the images emailed to me and found out it hard to see the fracture on xr anyway.

1. The Urgent Care was complete, thorough and quick 2. the…read moreQuality of care was excellent ( accurate diagnosis and already I am feeling better (Kidney infection with appropriate meds). 3. the office staff was quick, professional and kind. 4. Everyone was very nice and knowledgeable 5. Very short wait time. Of course, I did pre-reserve online which all the Urgent Cates seem to be doing or booking appointments. I highly recommend this!

Told us on phone walk in only. When we arrived told us hour and half wait. Then noticed several…read morepeople walked in with appointments. We asked about that was told they fibbed on phone. We waited 2 and half hours. Still waiting. Filling this out in despair. Will post again after. Waited 2 hours 45 minutes. Justin failed to let us know we could leave and get texted to come back.. he kept saying 20 to 30 minutes. Once we got in people were nice.. we have been to indigo in yelm much more easy to get into and can text when you're close to entry. This ( newer) in Lacey I can't recommend.

Showed up at 2:45pm as a walk in and was put on the standby list and was told we would get a text…read moremessage to be seen and wait time is 3 hours. Checked the portal with updates and was next in line with no other patients ahead. It is now 6:30pm and Get a notification that it was canceled. Went back in to the front desk and questioned why it was canceled. Front desk said a text message was sent. Showed proof that there was none sent. Mind you were were sitting in our vehicle directly at the entrance door. As we were told to have a seat and they will be with us shortly. 5 min goes by and they come bearing bad news that they are unable to care for our needs due to being backed up and it's close to closing time. Look around the room with 1 patient sitting in the waiting area. So tell me where this "backed up" with patients are?? Very poor service and poor communication!! I would never go back again and go straight to the ER if "Urgent Care" is needed. DON'T WASTE YOUR TIME!! I HOPE THEY GO OUT OF BUSINESS. If you're military or retired please go elsewhere and save some time. Now off to the BBB to put in my complaints.

Rude. Unprofessional. SLOW. Avoid if you can. There's no one at the front desk so you could wait…read moreforever...

Apparently, they didn't care about or respond to the reviews, because years have gone by and…read morethere's no improvement. The "waiting area" is too small, crowded and uncomfortable, and people were standing around in the hallway. They have an automatic check in machine and say they'll text you when your turn comes, but they don't. They just yell your name when you're hopefully in earshot. The appearance of everything is crummy and makes me doubt the cleanliness and professionalism of the facility. They must have contracts with the Department of Corrections for drug tests that sustain them so they can treat patients poorly and still have lots of business.

Top quality care for my mother. From the receptionist who were kind to the nurses who were…read moreprofessional and efficient.The providers were empathetic too. Thank You Lacey Multicare Emergency

All staff we interacted with were wonderful. Facility was nice. They did their best to see us…read morequickly, and we got better quality of care than we were expecting.

I am 100% VA COVERED. I've BEEN RECEIVING BILLS SINCE JANUARY! I sent a letter and lots of…read moredocuments to try to get them to realize that I don't have Medicare. Now I'm even getting bills from Medicare!!! The urgent care I used billed triwest properly. You got the lab sample from them. Why are you harassing me????? I'm going to report them.

I was promised some test results in one to two business days. It has now been three weeks and I am…read morestill waiting for my results. When I contact Quest's customer service line, they keep saying the test is on a "delay list", and that's all they say or do - just keep saying it's delayed.

Great place for DOT physicals! I was able to easily schedule my appointment online and was seen…read morepromptly. She listened to everything I said and did a thorough exam. The whole process was very easy. Highly recommended!

This mobile lab service is awesome. They have experienced phlebotomist with excellent customer…read moreservice. They come to you at the comfort of your own home. I am so glad I have found this service. No more waiting. I will definitely use this lab service again. Thank you very much!

K&N Mobile Lab Services takes all the stress out of driving to a lab, waiting g for your…read moreappointment and sitting in a cold sterile room. The owners are friendly, efficient and highly skilled. I would recommend them to anyone.

Super easy scheduling with no wait if appointments are made online in advance. Online check-in is…read morefast; kiosk in waiting area can take longer. Walk-ins may involve waits. Efficient, friendly and careful staff. For common lab tests that are performed in the Puget Sound area turnaround times for results are pretty fast. More uncommon lab work that is done in a specialized facility farther away can take more time to get results. Summary reports are informative and useful.

Never able to draw blood at any previous place without at least 5 or more times poking me…read morerelentlessly, but the lady at labcorp was gentle and polite and incredibly successful drawing blood on the first try!