1. The Urgent Care was complete, thorough and quick 2. the…read moreQuality of care was excellent ( accurate diagnosis and already I am feeling better (Kidney infection with appropriate meds). 3. the office staff was quick, professional and kind. 4. Everyone was very nice and knowledgeable 5. Very short wait time. Of course, I did pre-reserve online which all the Urgent Cates seem to be doing or booking appointments. I highly recommend this!

I had gone to another place that told me it would be an 2 hours. Saw this place and decided to try…read moreit. There was only one person in front of me and it was a Saturday. I went in there with a fever and it hurt to breath. I was taken right back and saw a really nice Dr. Was diagnosed and given antibiotics. Was very happy with the staff and care.

Told us on phone walk in only. When we arrived told us hour and half wait. Then noticed several…read morepeople walked in with appointments. We asked about that was told they fibbed on phone. We waited 2 and half hours. Still waiting. Filling this out in despair. Will post again after. Waited 2 hours 45 minutes. Justin failed to let us know we could leave and get texted to come back.. he kept saying 20 to 30 minutes. Once we got in people were nice.. we have been to indigo in yelm much more easy to get into and can text when you're close to entry. This ( newer) in Lacey I can't recommend.

Showed up at 2:45pm as a walk in and was put on the standby list and was told we would get a text…read moremessage to be seen and wait time is 3 hours. Checked the portal with updates and was next in line with no other patients ahead. It is now 6:30pm and Get a notification that it was canceled. Went back in to the front desk and questioned why it was canceled. Front desk said a text message was sent. Showed proof that there was none sent. Mind you were were sitting in our vehicle directly at the entrance door. As we were told to have a seat and they will be with us shortly. 5 min goes by and they come bearing bad news that they are unable to care for our needs due to being backed up and it's close to closing time. Look around the room with 1 patient sitting in the waiting area. So tell me where this "backed up" with patients are?? Very poor service and poor communication!! I would never go back again and go straight to the ER if "Urgent Care" is needed. DON'T WASTE YOUR TIME!! I HOPE THEY GO OUT OF BUSINESS. If you're military or retired please go elsewhere and save some time. Now off to the BBB to put in my complaints.

Rude. Unprofessional. SLOW. Avoid if you can. There's no one at the front desk so you could wait…read moreforever...

Apparently, they didn't care about or respond to the reviews, because years have gone by and…read morethere's no improvement. The "waiting area" is too small, crowded and uncomfortable, and people were standing around in the hallway. They have an automatic check in machine and say they'll text you when your turn comes, but they don't. They just yell your name when you're hopefully in earshot. The appearance of everything is crummy and makes me doubt the cleanliness and professionalism of the facility. They must have contracts with the Department of Corrections for drug tests that sustain them so they can treat patients poorly and still have lots of business.

All staff we interacted with were wonderful. Facility was nice. They did their best to see us…read morequickly, and we got better quality of care than we were expecting.

Not a great experience and this is a new facility too. My…read moreson came in to get an xray due to being severely constipated. We thought he had a twisted bowel or a blockage from eating something as he has pica. Waited 2 hours for the xray got told only one machine and one technician yet the place was nearly empty. Never did get to see the xray, it got lost on its way to our sons PCP. Not a place I'd go to for an ER visit. More staff more machines and technicians who ibiw how to read radiography.

Had an appointment Mon. Showed up but nobody there to do the blood draw. Told me to go somewhere…read moreelse. Made a new appt for Thursday and showed up, computer wasn't working, told me to go somewhere else. They have no problem texting you about your appt but seem to have a problem texting about cancelling your appt. Two trips 10mi each way. The girl was rude the second time.

I needed to have bloodwork done for an appointment; when I got there, there was confusion regarding…read morethe tests I was supposed to get, and I ended up having to come back another day because they were about to close. This was fine. I show up two days later the day before my appointment, which in theory would've worked, given the results would've been sent to my doctor before I was scheduled to meet him. When I get there, I'm told that the particular test could only be done between 7-9am. It was about 3pm. I'd told them when my appointment was, they had my information, and I told them I needed this before then. They communicated nothing to me - not until I'd already arrived. Now I won't have what I need in time, not unless I reschedule for the soonest date I can, which is in two weeks, and I'd already rescheduled once due to prior circumstances. If you need to visit a lab for whatever reason, I'd recommend you go elsewhere.

Great place for DOT physicals! I was able to easily schedule my appointment online and was seen…read morepromptly. She listened to everything I said and did a thorough exam. The whole process was very easy. Highly recommended!

K&N Mobile Lab Services takes all the stress out of driving to a lab, waiting g for your…read moreappointment and sitting in a cold sterile room. The owners are friendly, efficient and highly skilled. I would recommend them to anyone.

Compassionate service! They were on time and came to my house to draw blood from my 90 year old…read morestep father. He is not mobile and they were able to handle all his bloodwork needs.

Super easy scheduling with no wait if appointments are made online in advance. Online check-in is…read morefast; kiosk in waiting area can take longer. Walk-ins may involve waits. Efficient, friendly and careful staff. For common lab tests that are performed in the Puget Sound area turnaround times for results are pretty fast. More uncommon lab work that is done in a specialized facility farther away can take more time to get results. Summary reports are informative and useful.

I made a noon appointment and ended up waiting for an hour. Not acceptable when you are fasting for…read morethis procedure and are delayed even further due to their lack of time management.

Exceptional service in a horrible time... What a great team and a feeling of safe and secure. The…read moreservice was booked quickly and my account rep was so nice... I couldn't imagine doing any of this biohazard removal alone... and since insurance covered most of this I was please to make this choice for myself. What a relief.

From the owner: 24/7 365 Immediate Response Washington…read more Crime Scene, Accidental, Unattended Death Cleanup & Remediation Homeless Camp Cleanup Hypodermic Needle Pickup Vehicle Decontamination Commercial and Residential Sterilization & Disinfection Odor Elimination Services Methamphetamine/ Drug Testing & Decontamination