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Labcorp

4.7 (3 reviews)
Closed • 6:00 am - 2:00 pm
Updated 1 week ago

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Labcorp

Labcorp

(4 reviews)

This location of LabCorp doesn't properly handle urine for 24 hour urine tests. I spent 24 hours…read morecollecting it and putting it back into the refrigerator after each trip to the bathroom and then I come in with it and they throw it on the countertop and leave it there. When I inquired about keeping it in the refrigerator like my doctor's instructions told me to, they laughed and said it doesn't need to be refrigerated. Well, that's funny because my doctor's office said that it needed to be refrigerated and I spent an awful a lot of time walking back-and-forth to the refrigerator for 24 hours. What kind of business that works with the public closes at 2 o'clock in the afternoon? I don't know any other lab in the entire town that is only open until 2 PM. What about people who work? The earliest I've ever seen a business that is open to the public close is 4 PM. Can you imagine only being open from 9 to 2 on weekdays? What a dump this place is also. It looks extremely Soviet and besides a nasty, yucky, terrible location the women who work in here have got to be the angriest people for having this job. They are rude, cranky, short with you and downright mean. How they keep this job I will never understand, particularly in an affluent area.

Had an appointment. Arrived on time for my appointment. Checked in on the tablets as all the signs…read morementioned you needed to check in for your appointment on the tablets. Waited 35 minutes. People who started to arrive after me were being taken back then I noticed people were signing in on a piece of paper haphazardly. I then asked the lady at the front desk if I needed to sign in on the paper and she said yes. I told her I signed in on the tablet and it took my info. She said the tablets aren't transferring the stats for sign ins. I told her that she then needs to put out of order signs on the tablets as I just wasted 35 mins of my time. Nothing mentioned signing in on a piece of paper anywhere nor did she announce that the tablets weren't working. The lobby was packed. I stood the entire time and didn't complain until she was assisting people who arrived well after me. This isn't a hard concept to grasp. Her only response was the tablets weren't working but did nothing to tell anyone or post that they don't work as numerous people arrived and continued to sign in on the tablets. Walked out. Won't be back. This is simple customer service and shouldn't be this difficult or be a waste of anyone's time. I get things break but have a plan in place. I imagine this isn't the first time this has happened so why isn't it obvious what they should do to correct the sign in process when this happens.

Labcorp - laboratorytesting - Updated May 2026

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