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New Braunfels, TX

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7 months ago

Drive up Check In from car with parking space number to be brought in for bloodwork. Courteous efficient caring staff.

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13 years ago

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12 years ago

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CHRISTUS Physician Ambulatory Surgery Center - New Braunfels - 4 Huge HEPA filters in lobby

CHRISTUS Physician Ambulatory Surgery Center - New Braunfels

3.9(12 reviews)
0.4 mi

Just had a coloscopy. From the very beginning everyone was wonderful. Special shout out to Mary,,…read moreJo and Jamie*. Dr. Cluley was great. Very informative and kind. Everyone tried their best to make me feel comfortable. If I forgot a name I was pretty groggy but thankful for all of you. Tom

My husband came here for a procedure. Everyone in the back area from the nurses to the…read moreanesthesiologist to the actual doctor performing the procedure were amazing! I gave four stars instead of five because the front desk lady who sits to the right (had shorter hair in a hair clip) if you're in the lobby looking through the window was very rude to another patient. The patient had went up to the window and inquired about his wait time in the lobby because he said he observed other patients being called back before he had been called back, and he had been there before them. Instead of her explaining to the gentleman the process of how everything goes, the lady on the left-hand side if you're looking inside the window from the lobby, explained to him that the specific procedure he was having, they wanted him to come in earlier and that he would be called back soon. The young lady on the right hand side if you were looking through the window, rolled her eyes so hard they almost got stuck in the back of her head. I thought it was so rude of her to do so, especially with so many eyes that were sitting in the lobby looking at her. Not sure if she was having a bad day or if that is her attitude all the time, but she is working in the wrong field, if this is how she is all the time. I didn't appreciate her attitude, even though it wasn't toward me,

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CHRISTUS Physician Ambulatory Surgery Center - New Braunfels

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CHRISTUS Santa Rosa Hospital - New Braunfels - The statue at the main entrance

CHRISTUS Santa Rosa Hospital - New Braunfels

2.6(78 reviews)
1.6 mi

great hospital but the lady at the front desk is very rude. I was trying to explain to her my…read moresituation and she interrupted me twice and the second time she interrupted me she just told me to go sit down like she didn't want to hear what I had to say. I'd be willing to change this to a 5 star if I got an apology cause everyone else was very nice

I am sharing our experience at a CHRISTUS emergency room so other patients and families can be…read moreaware before committing to a long and difficult wait. I brought my 91-year-old father to the ER, where scans and X-rays were performed. We were then told that the images had been sent to a third-party service and that the ER was waiting for the results. This arrangement was not disclosed to us during admission. Had I known, I would have asked more questions before subjecting a 91-year-old man to hours of discomfort. After six hours, he was miserable from sitting in a chair, and we felt we had no choice but to leave without the imaging results. We were told the results would appear in MyCHRISTUS, but they were still unavailable when I checked. The most alarming part of the experience was the response we received when we asked about the delay: "We have brain bleeds that have been waiting longer than that." That statement raises serious concerns not only about our situation, but also about the hospital's ability to provide care. Photo of the room we waited in speaks for itself.

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CHRISTUS Santa Rosa Hospital - New Braunfels
CHRISTUS Santa Rosa Hospital - New Braunfels
CHRISTUS Santa Rosa Hospital - New Braunfels

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Lonestar Medical - Lonestar Medical: Jay Gruhlkey, MD, FAAFP is a Family Medicine serving New Braunfels, TX

Lonestar Medical

4.1(26 reviews)
0.4 mi

I have a few different things that I was disappointed about…read more I am disappointed that I was made to pay for a visit to discuss test results when it could've been discussed with me over the phone. Also this was a follow up "visit" from my annual. I have had this experience before and I was never asked to pay for my follow up appt and I was told "it's a part of your annual, you don't need to. It's covered." when I asked at Lone Star Medical why I needed to pay for a follow up visit, her answer at the front desk was "it's $25 :)". So I was like whatever, just get it over with. But I don't think that was fair. On regards to the provider care, I was told everything was fine -many things were, but not everything. I caught a low level for something on my bloodwork and a high one that's been alarming for me for a couple of years now and my provider just goes "it's not bad". But I do have several symptoms of something "unknown" and "undiagnosed" things that aren't normal. The wait times when I was scheduled and fasted was insane. The lab provider was amazing! 5 stars to her. In all senses. Great at her work and she deserves a raise! Also, I had recommended a friend so she could have her annual visit and we both are new patients, however, they never ever called her back to schedule hers. Of course she ended up going somewhere else. I just wish this town would have better options that take insurance and provide caring care. Not business care. My provider, however, the great things I can say is that she has an amazing personality and made me feel like home while in the office visit with her. However, communication after my appointment didn't meet my expectations.

I have been going to Lonestar Medical for over 10 years now…read more While no one really enjoys going to the doctor, Lonestar Medical makes it a breeze. I see Dr. Jay Gruhlkey and it is always a pleasant experience. You really have to appreciate his professional, yet laid back jeans and a button up shirt and cowboy boots, approach to medical care. He has never steered me wrong, and his bedside manner is outstanding. Listens to your issues, does not judge, and explores all options to treat your issues. Highly recommend him. He is hard to get in to see, but if you have time to wait, definitely try to.

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Lonestar Medical - Lonestar Medical: Jay Gruhlkey, MD, FAAFP is a Family Medicine serving New Braunfels, TX

Lonestar Medical: Jay Gruhlkey, MD, FAAFP is a Family Medicine serving New Braunfels, TX

Lonestar Medical - Lonestar Medical: Jay Gruhlkey, MD, FAAFP is a Family Medicine serving New Braunfels, TX

Lonestar Medical: Jay Gruhlkey, MD, FAAFP is a Family Medicine serving New Braunfels, TX

Lonestar Medical

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LabCorp - medcenters - Updated October 2026

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