I had a great experience at Quest Diagnostics in Los Banos. The staff was friendly and efficient,…read moremaking the process smooth and fast. I appreciated their professionalism and would definitely recommend this location for medical testing.

Mom came here with her diagnose already on paper everything was fine at first, until she spoke…read moreSpanish--then the staff's attitude changed. They refused her test over a 'missing code,' but her clinic confirmed everything was correct. When she came back, they blamed a language barrier. She eventually got her blood drawn, but it was unusually painful. Overall felt unprofessional and uncomfortable.

This Quest location is terrific. I have been here a handful of times over the years--before,…read moreduring, and after the pandemic. The parking lot, while small, is easy to navigate and offers plenty of tree canopy shade. There is a well-managed feral cat colony that lives back there as well. I have always received excellent service, and today was no exception. I checked in for my appointment and I was seen right away. My phlebotomist, whose name started with "Sh" but I regretfully can't remember the rest, was faced with fact that I was dehydrated and my order required several vials to be collected. She did an expert job of painlessly extracting the necessary amount of blood anyway by using veins in both of my arms. Pro tip: drink plenty of fluid before a big blood draw.

Worst customer service ever. We wanted to drop off a urine sample and the office made us wait an…read morehour while taking other walk-ins ahead of us. You can hear the workers in the back screwing around talking about who owes who a smoothie. Honestly this location needs to fire their current employees, hire new management and new employees. Morgan Hill doesn't have a lot of options for labs so it's a shame that Quest has decided to take advantage of the lack of competition by working their hardest to make their customer service the most deplorable out there.

* quick appointment scheduling * skilled with blood draw,…read moreno pain! * calm and kind service * was in and out under 10-15 minutes! I would definitely recommend coming here for bloodwork. I generally have an uncomfortable feeling when getting my blood drawn but this was so quick and didn't hurt at all. I felt comfortable and confident in the service provided. Thank you

Arina is simply amazing. She is kind, patient, nurturing, careful and empathetic. I am terribly…read morescared of needles, even as a grown woman, I fainted a couple years ago during a blood draw. Arina made me feel comfortable, and trusting of her. I will be coming back for every future blood draw that I need. Her office was easy to find, clean, and adorable. I couldn't recommend her enough!

excellent quality care very professional and friendly highly recommend the lab in Atwaterread more

MISLEADING COLLECTION TACTICS AT ATWATER QUEST LAB…read more Beware of false stories to collect payment. I was told I hadn't paid a $650 bill when in fact it had been paid and settled. The lab tech said her job was in danger if she didn't collect some $$$ towards this bill. I explained the bill situation had indeed been resolved already but I felt sorry for her and didn't want her job to be in peril and she said she would only collect $1 to show she is doing her job. When I returned home that evening I checked my bank acct. and she charged the whole $650 to my debit card. I called the corporate office and they are refunding me the money but that it would take 4-6 weeks before my acct is credited. Not a very happy expenditure weeks before Christmas. I TRULY hope in the future the lab techs are not being pressured to make payment collections by using dishonest manipulations to get money out of the patients!

There a sign "protect yourself and others"…read more the manager refused to put a mask on! I get that covid has a great recovery rate; however, I'm pregnant with an ivf baby! We've work hard to get where we are, and it's disgusting and disrespectful that the manager didn't wear a mask! Not to mention this place is cluttered, hoarder like!

Great place for blood draws. I have never had to wait more more than 5 minutes. They do Have…read morestudents draw blood ,but they ask permission first. I always allow the students to draw my blood, they have to learn somewhere. I have Never had a problem with a student. They are professioal, friendly and the Best place in Merced to go. I most likely have just added to my wait time by spreading the word on how Wonderful they Are.

This was the most amazing experience having blood drawn. Made an appointment online the day before…read more Great thing I did because there were 11 people inside waiting when I arrived at 8:20 for the 8:30 appointment. After waiting in line for a minute to check in at the kiosk (2 people in front of me), I navigated to the site to check in. Extremely easy and fast. After logging in and two clicks, I was checked in and sat down (the two in front of me were still waiting to check in). 90 seconds later, I was called to the front desk and taken to seat #2 and awaited my phlebotomist. One minute later, she arrived in the room, confirmed my identity, pleasantly & professionally took my blood, and released me to enjoy my day. All 11 persons before me were still waiting to be called in. Moral of the story, make an appointment when you can and take advantage of the online services.

Quality service very knowledgeable Phlebotomist I was in and out cut all my questions answered…read moredefinitely when I come back here

You take time off of work get to the appointment early you check in and then are told they don't do…read moreyour test after 12PM. It's a simple blood draw for a test kit. Nowhere on the website, signs anything does it say this. Very poor customer service. Try talking to anyone about this and you will be sent thru multiple phone trees then hung up on.

I know your doctors always tell you that you can just walk in without an appointment to these types…read moreof labs. But, I'm here to tell you to go online and make your appointment. It's very simple. Today I walked in at 8:45 AM, and followed the prompts to check in on my phone from the text that Quest sent me this morning. There were several people in the waiting area. (They didn't have an appointment and were waiting on standby.) I didn't even get a chance to sit down before the nurse Mirzha called me back. She verified my insurance and my ID. Im always a little nervous because I have "thin rolling veins". But Mirzha was very professional and knowledgeable. Five minutes later, I was finished. The establishment was clean and organized. I even did a little grocery shopping.

Attended My First Ever Visit With Dr. Peña and she was amazing. She not only is very knowledgeable…read morebut also very professional and Compassionate as well. This office is very helpful and Accommodating. I was very impressed.

STAY AWAY FROM THIS SHITHOLE AT ALL COSTS. If you value your life stay away!! My friends finger…read more(who's a minor) was pierced and he started bleeding and so we went to the closest place for help, which was this dump. The Taco Bell next door will give you better medical treatment. Don't spend your time here. They brought my friend to the back and then kicked him out. Didn't even give him a bandaid while he bled on his clothes. If they didn't even give my friend a bandaid for his injury, why would u trust these people and give them ur money? Youre better off going to Salinas.

Thorough, thoughtful & professional service given every time I go for an X-ray, sono, doplar,…read moremammogram, etc. all the ladies working there are respectful & efficient~Stop driving out of town for your imaging when you have El Portal Imaging here in Los Banos! I did...The only drawback is the gurneys are a little bit uncomfortable they need to buy some bolster pillows or some new beds that are a little bit more comfortable when you have a long exam like I did~but the technician got through it quickly in I was able to get up and stretch out~~it doesn't take away from my five star review...I hope it gets posted because I have tried before and never saw it on here.

Waiting to get appointment ... no one answered the call and was hung up on. First time I called…read morethem. Sat on hold for 10 mins. I guess my time is not important.