I went to atrium Health to get a ultrasound. The office staff was very friendly and accommodating…read more I was in and out with ease. The tech who did the ultrasound was very professional and helped me

My sports medicine stopped practicing in their Concord office so I had to go to Huntersville if I…read morewanted to continue seeing this doctor. Dr Thakur is worth traveling for. He takes great care of me. Most importantly he listens to me and takes the time to educate me when I have questions. He truly cares. I recommend Dr Thakur for your sports medicine needs. He is amazing!

Came in as a walk-in because I wasn't feeling well. Unfortunately, my experience at the front desk…read morewas disappointing. When I approached with a question, the receptionist did not look up to me while answering the question, just kept typing away. After being called back up to sign a waiver, I had questions about opting out of the AI agreement portion. I was told I couldn't opt out, even though the form indicated there was an option to do so. I also asked about my insurance billing and she answered the question in an annoyed tone. I had more follow up questions and was handed a paper and told to "read this" rather than having my questions clearly explained. Patients deserve clear communication and respectful treatment. The office needs more customer service training, as well as better familiarity with the information being presented to patients. I will not be returning. Atrium Health is about four minutes away from this office, and I've found them to be much more helpful and courteous if your insurance allows you should go there.

We were traveling from out of state and I took my daughter in due to ear pain. The check in process…read morewas seamless and the waiting room was spotless. The check in staff and aide that took us back to our room were friendly, efficient and helpful. My daughter saw the Nurse Practitioner, Mary England, who was amazing!! She was kind, knowledgeable and gave us a plethora of helpful information for us to help my daughter feel better during our travels. I would highly recommend this practice and am so grateful we found it!

Was out of town when I needed a quick trip for antibiotics courtesy of an unwanted sinus infection…read more The wait advertised a 108 minute wait as a walk-in, but was done in just over an hour. Great visit, Dr. Pena was friendly, too. Bonus? Shop in Target while you wait!

Arrived early to get in line so we could be seen. This urgent care opens at 0800. Sitting in the…read morewaiting room. Second person there. There are a few appointments that came in...ok. A few walk ins as well. At 0830 they call someone else; someone who arrived after us. Knowing the pain my friend was in I reminded them that we were here well before the others. The nurse at the door RUDELY said "I'm just triaging the paients" then closed the door. No explanation, nothing. Thankfully the provider, who is a nurse practitioner was amazing. Amanda was thorough, comprehensive, professional, kind, yet direct. She asked a lot of questions which was important. Obtained blood and urine sample. Waited. NP came in and gave us the update. This NP was fantastic. The clinic staff not so much. No tact, customer skills, nothing. They do not belong in their roles. I would never treat people in that manner. Shame on the nurses.

It was great making an appointment so I didn't need to wait. The facilities are great and everyone…read morewas very helpful. It's a little out of the way for me but the best urgent care experience I have had.

I had a great experience at the Huntersville location. I had excellent treatment from the entire…read morestaff from the minute I checked in to the moment I checked out. The receptionist, nurses, and the rest of the medical staff were awesome. During this visit, I had both an endoscopy and a colonoscopy. I had to arrive at 7:20am and I was in my car heading home by 9:30.

Carolina Digestive Health - Davidson, NC uses Carolina Endoscopy Centers - Huntersville, NC for…read moretheir procedures. My family has experienced both an endscopy and colonoscopy here. We were dissatisfied with both. 1. Whether being ordered to disrobe and remove your panties like you're going for a good raping, not being appropriatetly draped while on the gurney nor in the procedure room, not being offered moon pants (for colonoscopy, this basic offer should be made to EVERY patient since access to genitalia not part of the deal) , nor offered a single gendered team, patient modesty is not at the top of CEC's list. 2. My wife was "wheeled back 5 minutes" ago like she was a piece of beef - - quotation from a conversation with the endo nurse who wanted to know where the hell I was... happened to be collecting my kids from the bus stop. You see, they wanted to get my wife "done" because she was last and so they simply pulled her procedure forward by 45 minutes. Yes, you read that right. Your personhood is gone and you're a colon or a stomach. 3. Which makes the second complaint all the more odd. After the procedure, you are treated as if you are an senile 80 year old grandmother with bad eye sight and faulty hips. Cookies and junk food are offered, which certainly contributes to the problems we are trying to solve, like you are unable to wait 20 minutes to get some real food, you're kept waiting for a verbal doctor's report forever while you "sober up" - -except you're fine after no more than 5 minutes, offered unnecessary assistance getting dressed (just weird!), and FORCED to accept being wheeled out to your car like you just gave birth. This combines to remove whatever dignity you might have had left. I had business meetings I needed to get to and this idiotic grandma routine screwed up the rest of my day. Let me relieve you of liability and get to my wife waiting with the kids in the parking lot as I see fit. Customize the treatment and get rid of the lowest common denominator nonsense. 4. Carolina Endoscopy Centers has to figure out this direct family member must be present PSEUDO requirement. We have 3 young kids and no extended family to be had. I was dropped off at the front door and had my endoscopy with no questions asked. No one present...not a big deal. Where my wife was concerned, you'd think I was doing the procedure since I was dressed down by the endo nurse for leaving to pick up our kids from the school bus 45 minutes before her scheduled time. The requirement does not work for many transplants and CEC doesn't routinely enforce it anyway e.g. "we try to work with you"...well actually folks, you don't try to work with us... we are forced into CEC's template and it is a sorry one. I am certain that CDH and CEC have a financial relationship but you should at least ask CDH about alternatives or skip the tandem altogether. They combine to provide an inflexible mill-like experience.