I needed to get some blood work done and made an appointment on their website. Very simple to do…read moreand I arrived 15 minutes ahead of my scheduled time. There is a kiosk to check-in, inside the waiting room, The place was basically empty with only 2 people ahead of me. Right before I went to check-in on the kiosk, I got a text from Quest on my phone and all I had to do was click a link and voila, I was checked in! Just like that, and I was done - I waited about 10 mnutes and someone called me in and was in and out within 10-15 minutes. Convenient hours, location, and great staff.

Simply dangerous practices…read more Tech did not wear gloves during blood draw. Did not see her wash her hands before hand either.

First off, this center is organized. When you check in someone is there to assist you. When it's…read moreyour turn they call you in and explain to you what the appointment is for. They're open and transparent if your insurance does not cover a service. I came here twice and it's good service.

This location is in the Queens Crossing Mall, close to Main St in Flushing. Very accessible via the…read more7 train and buses. Metered street and municipal parking areas nearby but we went to the parking garage (valet) in the same building for convenience - I think I paid almost $10 though. (Mulan seafood restaurant validates accdg to the garage employee -pls confirm with the restaurant first). When waiting for the car, the elevator area is enclosed, with a couple of benches for sitting; was warmer in there and at least not directly inhaling the car exhaust fumes. Had to take 2 elevators up to the lab. Small waiting room, Kiosks for check-in. Like in the Forest Hills location, there is no staff member in the front to welcome customers or if have any questions (one person was getting upset bec she needed help and was told to go to the kiosk). We didn't have any issues signing in and were called in soon after. The phlebotomist was patient and informative. She let us know that one of the tests wasn't covered so we could decide. Also skilled - got it on the first try (my mom worries whenever getting a blood test bec of past experiences). Wheelchair-accessible restroom. A food court and restaurants in the same building so got a quick snack.

So helpful when I called and the representative called back and sent me the test resultsb. Really…read moregreat

Don't come for this place unless your are prepared for unprofessional serive and inaccurate…read moreinterpretation for your test reports.

Terrible experience. Had a shot taken and it got horribly bruised hours later. The care in this…read moreplace was bad since the nurse was really rough with how she was managing the injections. Wouldn't recommend to anybody and if you want your arm to get bruised as well then be my guest. Staff there were extremely rude to the point where they snapped at me telling me to hurry up.

I will make this as direct as possible. My elderly mother had a horrible experience. She was…read moretreated badly by a lab aide. She turned her away saying he was in the wrong place which turned out she was in the right place. She then had her ID and insurance cards thrown back at her. When going to have her blood drawn she was roughly handled which now resulted in her having a bulge and a bruise. Please rectify this, no one deserves to be treated rudely & handled roughly during a routine blood test. I guess we are not the right type of patients welcomed at this office, of Asian decent to be exact.

I called sunrise lab on friday to inquire about a kit that I needed to pick up. The gentleman on…read morethe phone was very professional and answered my questions. However, when I called today on 3/17/25, nobody picked up. It kept ringing until the call would eventually drop. I decided I would stop by while I'm out and see if they're open or not. I got there around 3:40 PM and a hispanic lady with short hair was at the desk on her cell phone. I greeted her and she just grabbed my prescription. She seemed pissed off that someone came in at the end of her shift so I told her I was picking up a kit-not getting anything else done. She was huffing and puffing about why everybody is coming to this location today. I told her I tried getting it from my doctor's office but there was a miscommunication and they closed early. I wasn't going to drive another hour again just for the office to decide to close early again. She was huffing and puffing the whole time and when she gave me a bunch of cups, I asked for instructions because I had never seen urine cups given out for stool sample collection. She told me to ask my doctor and talk to them about it. I wasn't even given a specimen pan to collect the stool in. I asked for instructions on whether I should refrigerate it from the time I collect the sample to when I transport it to the lab, and she told me "yes, but you won't be able to do them all tomorrow because you have to fill all the cups up." I asked about how much was needed since the P4 kit is one simple small tube that doesn't require much, but here I am with 9 urine sample cups. I have no idea how much to fill them with. She was annoyed and telling me to just put some in each. Then at the end, she was emphasizing how I could drop it off at ANY sunrise lab, it doesn't have to be this one. I got the idea that she doesn't like to do her job and didn't want people coming here, which explains why nobody was picking up the phone today when she was there. She said if you do end up dropping it off here, you have to be here at least 3:30 PM. I told her I called multiple times and nobody picked up which is why I didn't even know if they were open or not. The online hours show them as open til 4 PM. If she doesn't want anyone coming in towards the end of her shift, maybe she should actually pick up the phone and help patients who are looking for guidance. Overall, a very unprofessional experience. The labels she printed for my samples have me listed as the wrong gender as well as a date of 03/14/2005. I'm driving to my doctor's office to pick up the kit. I'll drive another five hours if I have to, just to avoid this mess.

Came for some blood work and my Dr. said no appointment was needed. I tried to call the office…read moreseveral times to make sure they were open on a Friday at 3:00pm but no one answered. Since I was only a block away at my other Dr's office I just stopped by to check if they were in fact open or closed. There was only one person working and 2 other patients already there. Since the lady was the only one working, phone calls don't get picked up unless she's at the front desk. When I walked in she was in one of the offices helping a patient but when she saw me as she came out of the room she told me to fill out the check in form with my name and phone #. The sign outside said 2 people maximum but it's not true. There as a total of 5 people with me included since a family 3 was there with their toddler. The place was very dark and dirty looking. I was afraid to sit in one of the chairs especially during Covid but I had to since I had to wait about 20 minutes or so to be seen and it was hot in there. I finally got called up and she took my paperwork my Dr told me to bring, ID & insurance to see what blood work was needed. She was super nice and quick with drawing my blood. I had some questions about Glucose tests and she was very helpful even though she said she was at that location for that day only because someone called out sick. Luckily I was the last patient and she closed the office after I left.

Amazing doctor, friendly staff! What more can you ask for? Dr. Wu is the kind of doctor you look…read morefor your entire life and if you're lucky, you'll find her. That's how I felt my 1st time meeting her. Dr. Wu isn't your average doctor. Dr. Wu listens carefully to your reason for visiting and thoughtfully creates a plan to address all your health issues. Dr. Wu explains what she will prescribe and how it will help you feel better. In addition, Dr. Wu will make sure to check if you need any thing else done while you are there so you don't need to double back and use up another day. If you have any questions, Dr. Wu will give you her honest opinion. I really appreciate her expertise and insight on health issues. I would definitely recommend Dr. Wu to family & friends. Dr. Wu gets two thumbs up from me!

I would give a 0 rating to this place. Extremely terrible attitude. Me and my wife are potential…read morepatient seeking for help from this doctor's office. The phone lady went all nuts and hang up on my wife with nasty and rude attitude. I would not recommend this place to anyone. If this is how they treat people, then they should not be operating. Do not care about patient satisfaction. Forget about it. Will go to other places instead of this one. Not worth it.

This is the worst quest diagnostics ever been to overbooked. The person who draw our blood it's…read moreunexperienced poking us like a ragdoll, I cannot even count the quality of care. This place would have an attitude please do not go to this location.!

Great employees. Fast service. And in all my years of having blood drawn this is the first place to…read moreget it right on the first try, every time.

Being in constant pursuit, tune and alignment with health as I'm getting old…read more(::sad-but-grateful-face), I made the appointment for a routine bloodwork online. The appointment was at 8:15am on a Saturday and I didn't know what to expect (because I had been to other labs where the weekends are just jam packed). The lab was easy enough to find and the waiting room was somewhat on the smaller side and it was full of people. Once one walks in, check-in is available via a kiosk or there's the option to do it from your phone. I opted for the latter and took a seat. I then was called to bring in my paperwork upfront and after less than 5 minutes, I was called in and greeted by a sweet lab tech. The whole thing took overall less than 10 minutes so I was happy to be in and out! Efficient and zero time wasted. I also got my results within 2 days! Super fast. This will be my future lab for all testing needs for sure! Very happy.

Went on a Saturday so I obviously didn't expect it to be empty since it's the day usually people…read morehave off! The receptionist lady was fine with me but was talking very loudly about what people were getting done I thought that was a little off lol! The nurse who took my blood was the worst I asked him to take blood from my hand because from my arm it never works! He kept ignoring me and didn't listen to any of my concerns! I'm the patient I think I know myself better! But overall it was alright!

This was by the far the worst medical related experience I've ever had…read more I needed to have multiple lab tests done urgently and the process was a nightmare. They didn't ask for my paper work or insurance until after accepting patients who signed in after me. When I had my blood drawn the technician put her phone on speaker to talk to her friend and when I told her I felt faint after 5 tubes of blood work she proceeded to talk to her friend and ignore me. They shooed me out of here with a hand motion when I asked if it was okay for me to leave. If I could give this place no stars, I would. Avoid at all costs unless you want poor services.

The lab tech/phlebotomist wore the same gloves with muiltple patients. How do I know? Because it…read morewas ripped in the same spot as I watched her take a patient, handle paperwork, then take a another patient. All with the gloves on. She did not once take the gloves off and cleanse her hands before putting on new gloves and moving to the next patient. Infection control.