Went to 2 different locations co-located with OhioHealth medical facilities, with upsetting and…read moretime-wasting experiences at both. In 2024 Ohiohealth sold its labs to Quest, which now staffs them with young, tattooed, undertrained and probably lower-paid people. Neither woman I saw could get a blood draw. I went to an OSU facility instead - out of my way, and more paperwork - but the experience was vastly better and more professional.

Been using Same Physician at Dublin Healthcare for 30 years . Every year it was an easy half hour…read more in/out for labwork immediately following my annual physical. The lab facility WAS always clean , well lit, fully staffed (with a receptionist), zero or little wait time, medical grade urine specimen cups . I mention the specimen cups because yesterday I was handed what can only be described as a flimsy plastic dixie cup with a flimsy lid not suitable for a picnic let alone medical use. The entire facilty was dark , dank, cluttered and had 1 person running the whole show. Reception has been replaced by a ID/insurance card reading Kiosk. I understand budget cuts but this is Private Equity level bullshit in our helthcare system. Did I mention they had 1 technician running everything?

Made an appointment online, got the confirmation for the appointment, fasted, drank tons of water…read moreand showed up 15min before the appointment, checked in at the kiosk, got the confirmation and waited 3 hours to be told they never got the appointment in their system.. Good thing they outsourced their IT to India.. Ran by morons..

Quick. Easy. Convenient. Plenty of parking available. Lab is located inside the medical…read moreoffice building aligned with the Dublin Methodist Hospital. Easiest entrance is through the medical office building attached to the hospital. Suite is located directly behind the receptionist desk in the medical office building on the first floor. I have an OhioHealth MyChart account, since my doctors are through OhioHealth. I didn't have any paperwork to complete once the doctor had orders for my tests in their system. Easy in and out process.

I had been a patient with Ohio Gastro Group and moved out of state to Colorado. What should have…read morebeen a simple referral process turned into an incredibly frustrating experience. Initially, I was told they could not provide a referral because I had not been seen within the past year. After I left a review expressing my concerns, they changed their position and said they would send a referral--but only for an office visit, not for the colonoscopy that had been recommended. The inconsistency is what makes this so frustrating. Ohio Gastro Group stated they could not refer me for a colonoscopy because I had not been seen recently enough, yet they were more than willing to schedule that same colonoscopy at their own facility without requiring an office visit first. If I am medically appropriate for the procedure in Ohio, why am I suddenly not appropriate for a referral to have the exact same procedure performed near my new home? My grandfather died from colon cancer, so timely screening is important to me. By refusing to provide a proper referral, I am now facing a 3-6 month wait to establish care with a new gastroenterologist in Colorado before I can even schedule the procedure. Meanwhile, I could have had the colonoscopy completed within days if I traveled back to Ohio and paid their office. After I posted multiple negative reviews, the office appeared to try to make things right by saying they would send a referral for a colonoscopy. Unfortunately, that is not what happened. Instead of sending an actual referral, they simply forwarded the report from my previous colonoscopy. My new provider could not use those records as a referral, leaving me right back where I started. This only added more delays and frustration to an already unnecessarily difficult process. The entire experience gave the impression of a disorganized and uncoordinated office. Poor communication, inconsistent policies, and sending the wrong documentation instead of the requested referral created additional work for both me and my new healthcare providers. I expected much better continuity of care from a medical practice when relocating out of state, especially for a procedure they themselves recommended.

I went in for a colonoscopy. The staff, the nurses, the NP anesthesiologist, the Gi doctor were all…read moreso caring and nice. They made me feel very comfortable and took the time to talk to me and lower my anxiety. After the procedure again, they explained the findings and made sure I was ready to go home. I highly recommend this place! My experience was great!

Ohio Health executives decided it would benefit their bottom line and bonuses to ditch lab services…read moreand sell them to Quest. The result has been nothing less than horrible. This comes from both first hand experience as a patient and comments from Ohio health staff and staff physicians. Whoever decided this change would be positive or non-disruptive to patients should be fired. The transition was rushed to the point it makes one wonder if any forthought was put into the process (other than the money savings). Unfortunately, phlebotomists and lab techs are finding they will be worse off compared to their tenure at Ohio health To be clear, the folks actually doing the work (eg phlebotomists and lab tech) are wonderful and doing the best they can under enormous stress and daily backlogs due to the poor execution of this change

Waited for extended period in waiting room even though had an appointment. Finally got someone's…read moreattention. She had been talking loudly for long time about not getting the supplies she needed. Then, instead of trying to be helpful she just shook her head the whole time while telling us that since it was now Quest Diagnostics and not OhioHealth she could not get on MyChart to see what lab tests were ordered. Not only not courteous but should not be in health service as she doesn't want to help people.

Husband came here. He was seen quickly, in and out with the help and rx'es he needed. He saw Dr…read moreCaton, and liked him. No complaints! Hopefully I don't have to return to urgent care but if we do, we'll go here.

don't waste your time or money. just make an appointment with your doctor or go to ER.read more

Everything went smoothly and the OSU staff was great as always…read moreIf you are a driver or family, you have to wait outside in your car. I went and had a snack then returned and they called from inside, gave report and walked the patient out to me,

I have come here for a few years now!! They always fix what I need right away. Very fast & easy…read morescheduled appointments. You get billed after & it is very clean & I love that is right in Kroger, I don't need to make an extra stop. The reception is always rude/confused. The NP can be rude/short, but she gets the job done. I always have to go back a couple times to get the sickness fixed, but you get what you get in a store. You pay for convenience, not quality.

Lower Lights Christian couldn't get me for 4 months! Primary One couldn't get me for 2 months…read more.. They got me in 45 minutes with my insurance! Both Louanne and the doctor were great and thorough! Would highly recommend them over the prices of Urgent Care or the E.R.! And they can prescribe right at Kroger so you just pick it up there! Great customer service and helped me when I needed it! Avoid Urgent Care unless you are bleeding to death and go to the Kroger Little Clinic! And they also do cleaning for your ears if they are plugged! Highly impressed!