Handy today. Big parking lot across the street behind it. Got there a little before they open…read more(8am,) but you're able to wait inside the building. Nice bench, drinking fountain to hydrate before blood draw, etc. Got right in when they opened, no one else waiting. Easy check-in, friendly staff, distracted me during the stick, painless and quick. Super easy, definitely will keep this in mind for next time (there's always a next time as you get older.)

sensitive doctor's appointment. First, the lab tech told me that they couldn't test for blood type,…read moreeven though that was what was requested by my physician and they specifically told me to go to Quest to get the labs drawn. The tech then took about 15 minutes filling out paperwork, then had to redo them because he entered the information incorrectly. Ultimately, he drew 5 vials of blood for what was supposed to be 3 tests. I received one result on Saturday, and then called my physician today to see where the other two were, and they were never entered. So I'm not sure what the tech did with the additional 4 vials of blood that I gave him, but they were never even sent onto the lab for evaluation. On top of that, the tech made some inappropriate and sexist comments (making unsolicited remarks about how I should "let my husband be a man" etc.). This feels incredibly unprofessional bordering on negligent--even my physician was stunned. I'd strongly warn anyone against going here based on my experience, and I plan to contact Quest directly to share this feedback.

I scheduled an appointment first thing in the morning and was seen timely. The practitioner was…read morethorough and quick in her questions and examinations. I had gone in for a cough and sore throat, she recommended some home remedies as well as medications that were greatly helpful.

As my Dr left her practice, I was in desperate need to get my biometric screening completed to meet…read morehealth insurance protocols with my employer. While this particular location would not allow me to set an appointment for a future date, I was able to save a spot online for 50 minutes. This allowed me to get off of work, drive to the location, check in using the code they provided and be seen in a timely fashion. Unlike a typical appointment at a doctor's office where delays are the norm, I was greeted 5 minutes early and the appointment began exactly at the promised time. I provided my driver's license and proof of insurance and she explained all that would be tested and how the tests would be conducted. My exam checked all of the boxes, saved me a great deal of time and my results were immediate and printed for my future records.

Had what I considered to be a fairly good urgent care experience here this week when I had to take…read moremy daughter in for care. I felt like she received pretty good care from the nurse and nurse practitioner that we saw. We didn't have to wait too long, and they were quickly able to rule out a couple of things. They ended up calling in a prescription for an antibiotic for us, which is really what I believed was all we needed before we went in there. One thing did seem a little odd to me, however. Even though a nurse had told us "a doctor will be in to see you shortly," a doctor never did see my daughter - only a nurse practitioner came by. Based on a web search after the fact, I discovered that in Ohio, a doctor is apparently not required to actually work on site at a medical facility, just be in some kind of contract with and do annual reviews of a nurse practitioner. Or something like that. The nurse practitioner can write some prescriptions. So I'm left suspecting that there was not even a doctor on the premises that evening, which makes me wonder why the nurse said that one would come see my daughter. At any rate, I'll be interested to see our part of the bill when it comes, to see how their services are listed out. It crossed my mind that maybe this is the new way of trying to cut medical costs, but I have my suspicions that this was still a very pricey visit.

This place really blows... I went to get my ankle checked out and got x-rays. They told me nothing…read morewas wrong besides a sprained ankle. So as my ankle got worse a week later I went to an actual foot dr and I have had a tier 2 tear in a ligament and a fractured Fibula. On top of that I couldn't even get ahold of my x-rays. I do not recommend this place to anyone.

surprisingly this last experience they were fairly rude .. almost like an inconvenience to check me…read more. The moment the physician said he did not like treating people who had been car accidents at the urgent care, Wasted an upfront fee to be seen. Taking my business elsewhere.

You can't call it an urgent care if you need an appointment (with the nearest one an hour and a…read morehalf out) to even be seen. The receptionist was lazy and couldn't be bothered to help at all with anything other than scrolling on her phone. call it a primary care office instead.

Brought someone here for a procedure. Staff were great throughout. The place is fairly new, some…read moreconstruction and additions still going on. Easy to get around, plenty of parking, great signage. In and out relatively quickly. Good communication with phone calls and texts. Our check-in card got us a free drink at the little Bistroh! downstairs. All in all a great experience for something that can be not a lot of fun.

Began working out and of course my spine decided to be a problem. (I have a an old injury that…read moretends to be problematic). Went to the urgent care to see if this is a pinched nerve/slipped disce Of course before coming I was literally screaming in pain, so loud that the dogs became concerned and flanked me. Once at the urgent care all my muscels loosened up. I can see how they may not have understood my pain was past a ten five minutes before I checked in. Parking was easy. Big lot. Not a lot of people here Saturday evening. I got checked in. Waited maybe three minutes. Was taken to an exam room. Jerico took my vitals. Was pleasant but could noticeably tell he hated chit chat. Lol He excused himself and the wait for a provider began. While waiting I noticed this room smells weird. Gross weird. I dont even want to think about what it is but it smells like the trash needs emptied and the trash smells for lack of a more descriptive word. yucky. I think that conveys it. Kind of smells like a mixture of puke and disinfectant. Ew. See. Yuck. Doctor Haynes come is. Was relieved it wasn't another NP. Especially due to it being an upper back/neck injury. Thats mg big beef with this place the NPs. I explain some of my medical history. Explain the injury. She does an exam concluding its soft tissue causing the pain. And doesn't need an x-ray. I agree it doesn't need xrayed, but was wondering why she didnt lean to mri. Never did she mention it. Still holding fast to its an pulled muscle. I am 100000000000% sure it is more than that. So I ask for a referral to the spine clinic. She gives it to me I was sent home with lidocaine and muscle relaxer. I agree, those I needed. The entire visit took less than 30 from the time I sat down in the waiting room. The only thing I was surprised by there was no follow up call. Usually when you go to an ER in urgent care, especially with a neck injury staff follows up the next day That was not the case here no follow up was received.

Horrible experience. Took in my special needs non-verbal daughter who suddenly had difficulty…read morewalking. We had no idea what the issue was. When we arrived, we found there were no doctors. The nurse practitioner was awful. She insisted that we identify what the issue was medically prior to X-rays. I tried to explain that I had no idea. She refused to help and kicked us out. Wow. Go anywhere else.

Refusing to see someone because this company entered in the wrong insurance from previous visit and…read moredemands payment before being seen is ridiculous. Refusing to run the proper insurance but demand hundreds of dollars for something my insurance covers, before you will see my children is unacceptable. I have been going here for awhile until recently as staff has changed and management. Not very customer service friendly

I went here this afternoon and was told the only see patients by appointment…read more Urgent Care by appointment. Who's the genius who came up with this? if I'm scheduling an appointment, it will be with my PCP not some physicians Assistant. They will never see me again, and I'm sure they don't care. Unbelievable!

Ask about costs! I recently took my daughter to Nationwide…read moreChildren's Urgent Care (Hilliard) for simple blood testing, thinking lab work would be evenly priced in most labs. I was wrong. Nationwide Children's charges almost 10 times what comparable labs like Quest Diagnostics charge. Our insurance covered only a small fraction of our total bill and we paid $500 over what we would have payed at many other local labs. Not sure why the prices were so high--the wait was long and the service was sub-par. Money may not be an issue when your child has a life-threatening disease, but don't let them gouge you on basic lab work. Do your homework and be sure to ask about costs upfront.