I can't believe how bad the reviews are. The staff are working like crazy as they are constantly…read morebusy. And they have to deal with the most impatient people I have ever witnessed. So thank you so much to the staff, you all are wonderful! I sadly forgot the names of the kind women who worked with me on 2 different occasions. I booked ahead both times and was even able to cancel and reschedule my appointments a couple of times with ease. I'm not sure why there are so many negative reviews when this is a very popular area, so wait times are to be EXPECTED. I enjoyed coming here much more than a DR's office. I had so much blood drawn and I was pretty anxious about it but both phlebotomists were so kind and friendly that it made for such a wonderful experience. Also, book your stuff ahead. Don't do walk ins. And have some patience!

Consistent rude staff and pathetic customer experience is the hallmark of this Labcorp center. You…read morecan wait for over an hour for an appointment you took over a month back for a 5 year old and ...you have no right to ask a question. Labcorp really needs to figure out the real root cause for the gremlins behind the counter - who get cheap thrills by passing snide comments to already troubled patients.

I'm giving the 3 starts for the tech notion that drew my blood…read more The older woman at the front desk was HORRIBLE, RUDE, SLOW..... non helpful not only to me but to the 15 plus people standing there waiting to get labs drawn while to 2 techs waited for her to get the people in.... EITHER hire a new person with personality... and manners or get this person some help.

I went to Labcorp 1200 116th Ave NE Bellevue Wa The blood draw was the best one I have had…read more Sheena was excellent. Lady at the desk was very nice too.

I visited Quest Diagnostics to drop off a sample for testing, which was an easy process for the…read moremost part. Since I live closer to the downtown Bellevue Safeway location, I first went there around noon, as Quest Diagnostics is located inside Safeway. Located by the pharmacy area, Quest Diagnostics has a separate room for customers, which I didn't realize until I was searching for it. I must've passed by this room so many times when I've shopped at Safeway. When I walked in, there was no one there and the room was empty. There was a sign by the front desk area that said to sign in, with an arrow pointing to something, but there was no touchscreen tablet or device to do so. I decided to sit there for a bit, to see if someone was around. Someone with a white lab coat walked in (not sure if she was with QD or the pharmacy), as she was unlocking the door to a room. I asked her if there was anyone around with QD, and she said that they were all out at lunch. Since it was the noon hour, I assumed that it was until 1PM, so decided to do some errands around east Bellevue and would visit the other Safeway location. It would be nice for this location to have some signage of availability, so customers aren't waiting around for an hour. Which brings me to the review for this Quest Diagnostics. Just like the downtown Bellevue location, QD was located near the pharmacy area inside Safeway, with its own separate room. I walked in and saw that the front desk had a sign, indicating that employees were out to lunch and would return at 1PM. There was also a tablet where you could sign in, and after doing so, your name is on the TV, so you can see how long the wait time is. This was a much better experience than the downtown Bellevue location! Once I dropped off the sample, that took less than five minutes with the employee who helped me, which was an easy peasy process. I would recommend visiting this location in Bellevue for a more transparent and pleasant experience.

My mother did a few tests in May. The test report shows one of tests (CBC) was unable to perform so…read morewe called billing department to see whether we can get the refund for that test. The customer representative who received the call was very rude and made hard on us. She first said we didn't do that test, but I said we paid for all tests (because my mom doesn't have insurance so we have to pay beforehand) then she said that test is free so we still can't get the refund... I am not if I can trust her. I don't think I get any help! It's a really bad experience. Other customer representatives might be nice but I will still try to avoid this place next time!

Went in to get blood draw. The technician cleaned an area and poked the area that wasn't cleaned. A…read moreretraining is required. It would be a one star if they missed. My veins are huge.

Elaine was a wonderful phlebotomist! I had to have a lot of blood drawn and it was basically…read morepainless! Place was incredibly hard to find with Google map.

Zola was incredibly kind and fit me in to a really busy schedule. He's very professional and made…read moresure the process was quick and painless

Unprofessional staff responses to clients made all clients feel uncomfortable and felt as if the…read moreclient was an irritation to the staff workers.

Great customer service! I am going back on Monday afternoon. Top notch company and will go back…read moreagain.

Conveniently located in the back of the Safeway in Bellevue. Michelle was very professional,…read morefriendly and was able to get my blood on the first poke (I have little veins lol)! I liked the ease of making an appointment online and the convenience of the location! Not too big, however, spacious enough to allow some social distancing. You can walk-in or make an appointment. Great location if you're in the area, plus you can do some grocery shopping when you're done!

I was experiencing chronic pain and flare up with hands and after visiting with my primary care…read moredoctor and some test results, she gave me a referral for a couple of doctors. I originally tried to book with Dr Dada but learned she was not accepting new patients. And I wasn't even sure that I wanted to keep my appointment after that. But let me tell l, am I ever so glad I did. My initial appointment was with Dr Lai. We went over Rheumatoid Arthritis and what it looked like and he broke down diagnoses and treatments. After additional testing where my markers didn't come back super high, but I knew the pain I was having wasn't fake. They really listened to me and treated me with care and concern. I've since been visiting with a PA, Christopher D, and his care and bedside manner is top tier. The treatment plan and follow up plan is helping to manage my pain. And for that I'm grateful. The staff at the desk is friendly and helpful. You do have to wear a mask in the entire facility. I did not understand this at first but knowing the people who come here are dealing with auto immune issues, I really respect that they do this.

Absolutely no time sense. I was made to wait for 35 minutes and the physician saw me for 10 minutes.read more

Maurice is the only phlebotomist I will go to. He's absolutely the best at drawing blood. I have to…read moreget bloodwork many times a year. I used to be terrified of needles, but this gentle giant of a man cured me of that. It never hurts and he is able to find a vein and draw very quickly and easily every time. He's a treasure. I've been going to this location for many years and I won't go anywhere else unless I have no choice. Please give this angel a raise!

I had an excellent experience at Labcorp this morning! My doctor ordered me to get bloodwork done…read moreat Labcorp, so I went there for a walk-in appointment. Arriving around 9:20am on a Friday morning, there were a decent number of people there. I quickly checked in at a self-serve kiosk, followed by the front desk calling me over to settle up my remaining out of pocket cost. I waited less than 5 minutes for my name to be called and was taken back to get blood drawn. The person working with me quickly found my veins and was able to draw blood in no time! My veins are hard to see, so often I have to get poked multiple times with the needle. I was in and out of there in under 15 minutes. Great experience!

Making the appointment online was really confusing -they give you 30 minutes to fill out info and…read moreconfirm a time and honestly you'll need at least 10 of it. I will update this once I get my results back and see how they handle things on the back end, but as of right now I've been waiting in my car for over an hour and have about 30 people in front of me, so assume I will have to wait at least another 45 minutes. Unless you have a good audiobook, sit this one out. In my hour in the car I haven't gotten any communication from staff other than being pointed which lane to go into. My appointment was at 4pm and I am writing this review at 4:50pm. I was never asked to check into my appointment or confirm time with anyone.

GS Labs just sent another bill 1210/22 for Covid test 12/3/21…read more I contacted them 6 months ago and had my insurance company contact them. GS Labs filled out the insurance paperwork incorrectly so the claim was not paid. Their billing is incompetent!!! Their testing was also incompetent! It took 2 weeks to get the results. AVOID THIS COMPANY!!!

Updating my previous review after a solid experience…read more As an ER nurse, I notice speed, workflow, and efficiency immediately, and this place was one of the best I've seen. I had an MD eval, labs, a CT scan, and a fluid bolus, and I was out of there in a little over an hour. For anyone not in healthcare, that is wildly impressive. Considering most wait times in the ER or urgent care can easily exceed 6-8 hours, this experience really stood out to me and absolutely warranted a review update. The clinic was super clean, organized, and the whole process felt incredibly streamlined from start to finish. The staff were friendly, helpful, and kept everything moving quickly without making the experience feel cold or rushed. That is a hard balance to strike in healthcare, and they nailed it. I do not impress easily when it comes to medical workflows, and this place absolutely delivered.

The doctor who saw me, Dr. Paul A Lee, behaved less like a medical professional and more like a…read morefinance frat bro . His explanations were vague, dismissive, and barely met the minimum standard of care. I ended up getting more useful information from the medical assistants than from him. After being fitted with a leg brace, I asked a few basic questions such as what position my leg should be in and how long I should wear it. Instead of giving clear guidance, he responded with "I don't know". I cannot fully straighten my leg after my fall, so I asked whether it needed to be straight in the brace or simply kept in a comfortable position. Rather than answering professionally, he mocked me and mimicked the way I was walking, claiming it was "almost impossible" to walk with a bent leg ... That is exactly how I had been forced to walk into the clinic due to the pain in my knee when attempting to straighten it. Being dismissed, mocked, and given inadequate medical guidance while in pain is completely unacceptable. His behavior was unprofessional, disrespectful, and frankly appalling. I would strongly advise others to AVOID seeing this doctor. The rest of the medical staff were lovely.