I couldn't go any lower. Bad service - insufficient info from the appointment site. The lab staff not a bit interested in helping and providing you the service they had promised. I wasted precious time thinking this is a reliable service but ended up not getting the test needed for international travel in timely fashion. Except for one person at the lab, there was no one to ask for help or report the rude behavior. STAY AWAY from this location and go to Quest instead. read more