Long story short - my teen is experiencing stomach issues that don't seem typical for his age. We…read morelearned Norton's is the primary group for gastrointestinal concerns. Appointments are booked months out ... yes, months. Ours isn't until December and they are now scheduling through March 2027. A wait list is offered; however, it's competitive with so many families competing for one appointment. It is important that you create a MyChart and add your child to your account. This is where openings are published and scheduled. I've spoken to the team at least 4x - some me dialing them, others they dial back. Each person has been empathetic and helpful. I get off the phone feeling supported in making sure I get my child the care needed. Our doctor has been assigned and the website provides a great introduction to her. Fingers crossed we have a good consultation and it is the first step in helping my teen understanding what his body needs.

My husband and I have continued to see Dr. Combs as our primary care physician. His client list has…read morebecome quite full and while I'm unsure if he can take on new patients, he is open to taking on the dependent children of those of us with older kids. I continue to find the staff friendly and helpful. I've spoken to them by chat, phone and in-person. Dr. Combs' nurse also puts me at ease during check in. Visiting the doctor can make my blood pressure temporarily rise. This office is located at a UL medical center.

Dr. Combs gets the job done--and well! He's an excellent listener and treats the whole person in…read morean intuitive and effective way. He's got a fun, witty sense of humor to go with his broad knowledge base. Most importantly, he meets patients where they are with his genuine, kind heart. Over the past 9 years that I have been a patient, I have referred numerous friends and family (and will continue to do so)-- we all feel this same way: it's a gift to have a physician like Dr. Combs in your court.

There is a wound care facility located in the building and this was my first time to visit. I…read morechecked in and was greeted by a most friendly staff member. A nurse came out and got me and took me into an exam room. Within minutes the door opened and three nurses walked in followed by APRN Audrey. they begun by taking my vitals and then asking me a series of questions to find out what care I needed. they assed my wound and applied the necessary medicine and bandages. I have never had such a great treatment by so many nurses. They were all friendly and the most helpful was APRN Audrey P Johnson. I need to return next week to follow up and see how it is healing. This is a very First Class location.

I have always received top care with this practice. The front office staff are super friendly and…read morepleasant. The nursing staff are considerate and efficient. The doctors are highly skilled and great listeners. There may be slight delays to have bloodwork but this is nothing atypical of a busy medical practice. If there is any area in need of improvement, it would be the communication between pharmacies and the office. I'm not sure where the breakdown in communication is but at times there have been delays or lack of follow through.

My family of 4 have been patients at Triple Crown for several years. We've been able to schedule…read moreappointments easily online and have rarely had an issue with billing. During tooth emergencies, we've been seen quickly. The team has also communicated well with us about our kids oral health and referred us to surgeons and orthodontists as needed. If you're looking for a dentist and are near this office, I recommend visiting here.

Dr. Mary Shields (Nunnally) presents an image of success -- from apparently needing financial help…read morefrom her parents to start her business to now operating multiple lucrative ventures alongside her dentist spouse, including cosmetic injectables training, WinDM training, Louisville Center for Excellence, implants -- lending to what appears to be a very affluent lifestyle affording a sprawling $2.5M home. Unfortunately, that success does not seem to translate into ethical or compassionate patient care. My experience was marked by what felt like deceptive billing practices, including not being clearly informed that the office was out-of-network with my insurance until after treatment costs became an issue, and a disputed balance of $479.20 turned into collections despite their own failure to file it with the correct insurance company after being informed of their error more than once -- AND after a written dispute was filed. In fact, when written concerns were raised about the quality of the work and the billing issues, the response I received was deflective, dismissive, and condescending rather than professional or solution-oriented. We had services that were not performed to proper standards and necessitated multiple visits but were still never resolved - leaving painful and sensitive teeth that had to be treated elsewhere. She never reached out and never apologized for the substandard care or inconvenience. "Their efforts" consisted of making excuses and minimizing the issues followed by a dismissal letter sent certified mail. It was an unprofessional, shallow response to legitimate concerns -- much like you can see in her response to other poor reviews for Triple Crown Dentistry. The office culture also came across as highly image-focused -- giving the impression that appearance matters more than patient comfort or transparency. (Just visit the FB page) Overall, the experience left me feeling misled, undervalued, and deeply disappointed by a practice that appears far more invested in luxury branding and profit margins than quality services, patient trust, and accountability. The dental work was substandard, dissatisfactory, and rushed -- she's obviously stretched too thin to prioritize quality patient care and responds to legitimate concerns defensively rather than constructively. The over billing practices also raise concerns -- as another online reviewer indicated -- charges were significantly higher than standard for several services, seemingly at the patient's expense. I imagine it lends to the lavish lifestyle. Save yourself the money, frustration, and unnecessary headaches by going elsewhere.

This is a very nice facility and office. Unfortunately, we hope to switch doctors next year and to…read moreNorton Commons as it continues to get more difficult to travel around downtown and the Commons will be so much more convenient. We will miss this location.

I needed transportation serves to and from eye surgery twice…read more And the person had to stay and wait until the surgery was complete. Jaye was a wonderful attendant. A and very kind person. My issue is with billing. During my home assessment, I was told all billing would be billed when the assignment was complete. I had to give them a canceled check so they could bill my checking account. I called a few days later and wanted a hard copy of my statement. That's when I was told they bill every two weeks. I asked if they could bill the total amount due at one time. I was put on hold. Hmmm. Had to wait for a few minutes. The young lady came back and didn't know. I asked to speak to the billing supervisor. I was told she would call Me back. The billing supervisor never called back. What I didn't like was being upfront I was told one thing and they did the complete opposite. I live on a fixed income. I had the money in the bank when the services were completed. Not a nice thing to do to an elderly person.

Senior Helpers are horrible. We utilized SH for 10 days and in that time they dropped my father…read moretwice and about half of the people they sent were qualified to do the job. If you are looking for a sitter that just sits on their butt. Call SH. Then after we fired them they fraudulently charged my Mom $4600. SH is poorly staffed and a bunch of thieves. I would never use this company again and I would warn anyone against using them.

Bellarmine University has a remote learning classroom located on the ground floor of this building…read more Plenty of free parking in front of and on the sides of the building. Easily accessible from Newburg Road and near the Watterson Expressway. Building is accessible for all levels of mobility. Security personnel on site. Building appears well maintained.

They communicate everything that is going to be done step by step. Everyone in the dentist is…read morehelping take care of you. 10 outta 10 would recommend

it's been over 4 months since I had a consultation with Dr Mortenson and I never hear from the…read moreoffice on updates on the insurance pre determination. I have to call and then I don't get a call back. I'm so frustrated that I've waited this long for no progress. I'm now seeking consultation from a different group. if I could give a zero I would.