Went for blood test today. First time at this particular location…read more Isabella was the most communicative and considerate phlebotomist I've ever dealt with. I really appreciated it.

I was seriously injured during a routine blood draw by a phlebotomist named Shah last year. The…read moredraw was performed recklessly and negligently. Quest did not reach out despite myself and my referring physician contacting them several times about the incident. I have since pursued other action and am writing this review to inform other patients.

I arrived 15 minutes before my appointment; checked in with the front desk right away; they…read moreconfirmed my information, and checked me in. They brought me back to the exam room ten minutes before my appointment, and the doctor showed up before my appointment time. The visit was quick and ended up being good. I like the Endeavor website/app. As long as your doctor is in the Endeavor network, all of your medical records are in one, easy to use and understand place. While this was my first visit to this Endeavor location, the experience was great.

Generally on time appointments, competent front desk staff. Sometimes they seem to not know if you…read morehave filled out the prep questionnaire online before you came on, but otherwise everything here works just fine.

The absolute WORST care in my entire lifetime. Was kept waiting 3 1/2 hours on 1st initial apt…read more The Dr. spent only 15 minutes with me. Prescription refill was NEVER FILLED even after 3 phone calls, and was never able to get lab results call from 2nd visit blood tests. Never got ANY physical on either visit/apt. as advertised on TV like dancing black man!! No throat, ears or even temp on last (2nd) visit. Even took blood pressure on my RIGHT arm - not the left arm!!! Incompetence!! FRAUD - billed my insurance company for care and services I never received!! DO NOT GO THERE!!!

From the owner: Now accepting new patients. We specialize in caring for older adults. Our doctors take the time to…read morelisten, understand your needs, and help you achieve your health goals. Oak Street Health is a network of primary care doctors for adults on Medicare. Book an appointment at our Rolling Meadows clinic today.

Quest offers a variety of medical tests and is mainly known for blood tests and drug tests. Many…read morecompanies use them for pre-hire drug screening. When you arrive, there is no one to greet you. They have a kiosk where you check in - it also scans your ID and insurance card. If you don't have an appointment and are a walk in, the kiosk suggests you make an appointment next time, and that your wait could be 30 to 60 minutes. I decided to wait and was called back within a couple of minutes. Their blood draw rooms are nice. The phlebotomist was patient, asked questions, and listened when I answered. The care they show is nice. Aside from the odd experience with their kiosk, the visit was good and it was fast.

Extremely rude personal comment for no reason. I saw the low rating and wondered how bad can a…read moreblood draw place be but now I know

Impressive is an understatement. After having been a patient of this office for a few months I walk…read morein front desk greets me by name comfirms my birthday and tells me I'm ready to go after registering online. Have had other offices ask me my name ask me everything as if they never saw me before. Tired of being treated like a random number. This office has the feel of a small family run business but the versatility of having a large corporate backing to get top notch equipment in the office. Today needed blood & papers for an upcoming procedure. They said they didn't have the papers, my other doctors office gave them faulty info, we left. I called the other office in the car en route another stop, managed to sort them out and have it faxed over to the clinic. Stopped at the clinic on the way home and they managed to squeeze in a few minutes with a nurse to grab the blood and a flash with the doctor to do the paperwork even though I was well past my appointment time today because the other office didn't send the papers to the right office. They'll go above and beyond to get things done if they can logistically handle it. Blood collection was easy and the nurse had my preferred type and gauge of needle, I know what needle my veins are good with because of how many blood drawings and procedural IV lines I have in a year. The overall clinic is a 5/5 except for when you have to do after hours answering service call ins. They tend to be a bit unreliable at getting the physician to phone back but they do eventually work after some prodding. Maybe the company will switch answering service vendors if they see more complaints about answering service problems.

I live very close to this NCH location. I require quartly blood tests to keep track of certain…read morethings. And, I typically ride up to my doctor's office in Buffalo Grove (about ten miles) to have the tests done. I've tried Quest Diagnostic, but I am not impressed. And, going to a lab at a hospital means long waits and a higher cost. A friend suggested this and I think this will be where I do my blood work from now on. I arrived before they opened - I wanted to be the first in, and first out. The only issue I encountered was the phlebotomist wasn't ready until about 25 minutes after they opened. I didn't ask why - I was heads down going through my work email while waiting and didn't realize how much time passed. A compliment to the phlebotomist (whose name I don't recall) - the stick was painless. That is something special. The waiting room is large, and there were only two of us waiting. I don't know what that means as it gets later in the day. Does it fill up and lead to a wait? I have no idea, and don't expect I'll find out. I'll stick with arriving when they open.

I typically go to the mount prospect locations and have been seeing my primary doctor for 16 years…read morenow, despite the long wait in that location. an RN who contacted me due to my message in NCH MYChart, I took the chance and went to the harper college location. Being sick is bad enough but the super icy reception I received from the people is enough to say am truly turned off by this location, not to mention an hour and a half wait, as advised by a nurse I spoke to when contacted via NCH-MYCHART that it would be the fastest place to get seen. this would be the first negative review for this institution.

My wife got sick this winter with flu. Right over winter break on New Year's . Rod was a very…read morehelpful - he replied to my text messages and calls ( since we were on a vacation trip in Wisconsin) . And saw us right away the next day when we drove back. Very responsive and very knowledgeable . Thank you !

Rod is awesome. Very friendly and professional. Highly recommend for COVID testing and quick…read moreresponse.

Made me come back twice because name in system didnt match with id. Simple fix was to get my auto…read moreregistration but staff wasnt knowledable.

From the owner: Access to information is the first step to better understanding your health and staying safe…read more ARCpoint Labs provides a wide variety of testing services and wellness solutions to help people, companies, and communities make more informed decisions about their futures. With more than 10,000 clinical tests and wellness solutions, including DNA, drug and alcohol, and STD testing, as well as COVID-19 testing, DOT compliance services, and background checks, information is just an appointment away.

I had to help the lab technician find the date on the order and was slow. She kept apologizing and…read moresaid a few times she was glad it was Friday because she is tired. She called me an hour after I left and told me I needed to sign paper order because she had to manuallly enter the order after I left. I was not able to return to the clinic due to transporation. She told me she needed it signed otherwise would get written up. She offered to email the documents to me. I was disapppointed and upset she breached confidentiality by sending me the documents that had PHI through her personal email. I did not sign and send it back because of the violation of the confidentiality. I have been going to Quest Diagnostics for over 2 decades and have never had an issue. This was the first time I visited this location and was extremely disappointed.

First of all I'd like to express concern over all the negativity surrounding this and many other…read morelab service provider locations. You're not reviewing the individual phlebotomist, if your phlebotomist is a bad needle navigator it's not Quest Diagnostics fault, complain to the manager so that bad phlebotomist can get remedial education or terminated. Don't be afraid to ask for someone else if they don't get a good draw on the first stick. Today I had a very good experience at Quest and will recommend this location to others. Checkin/Waiting Area: The checkin process is akin to an airline checkin kiosk. It's convenient and feels natural. It doesn't give a clinical feel. The waiting area is clean and clear of clutter and comfortable. Don't expect a long wait if you have a pre registered appointment, come 15 minutes before your appointment and scan in. I was called before my actual appointment time due to the pre registered status. Procedure Areas: The procedure rooms are well appointed for phlebotomy and lab procedures on all age groups. They have every type of needle and variant to make for a comfortable blood retrieval experience. Urinalysis retrieval is similar, they have well appointed toilet rooms. One of the bathroom doors needs servicing but it's fine since it's in a private bath hall with two bathrooms in parallel separated by a large urinalysis retrieval lab room. I would recommend that each toilet room get its own waste basket, currently the waste baskets are outside of each room. Billing: No rating given due to Medicare coverage. Automatic pass.